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John Le
John Le at Norm Reeves Honda Superstore - Huntington

John Le | Page 37

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
447 Reviews
4.9

447 Reviews

Write a Review

447 Reviews of John Le

January 27, 2024

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Employee Rating

Good service. Friendly. I had a good experience as the service was good and stuff was friendly More

by Samuelyung1
Recommend Dealer
Yes

Other Employees Tagged: John Le

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Jan 30, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our service friendly and had a good overall experience. We appreciate your feedback and look forward to serving you again in the future.

January 26, 2024

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Employee Rating

Prompt, courteous, excellent communication. I was greeted promptly, safety recall and oil change was performed in a timely manner. More

by M3Wells
Recommend Dealer
Yes

Other Employees Tagged: John Le

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Jan 30, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our team. Providing excellent service and timely maintenance are our top priorities. We appreciate your feedback and look forward to serving you again in the future.

January 24, 2024

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John Le was outstanding! He was extremely friendly and helpful and knowledgeable! I will definitely be taking my vehicle back! More

by bluke43404
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Recommend Dealer
Yes
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Jan 24, 2024

Norm Reeves Honda Superstore - Huntington responded

thank you so much for your kind words! We're delighted to hear that you had a positive experience with us. We look forward to serving you again in the future!

January 22, 2024

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John was great yes yes yes yes can’t say any more so that is that More

by Buzdo55
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Recommend Dealer
Yes
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Jan 23, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for your positive feedback! We're delighted to hear you had a great experience with John. If you ever have more to share or any suggestions for improvement, feel free to let us know. Safe travels!

January 21, 2024

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Norm Reeves Honda service is always completed quickly. The service advisor was very courteous. A free shuttle was provided for the ride home. The price for the work done was reasonable. It’s a great peace More

by Paul G
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Service Time
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Recommend Dealer
Yes
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Jan 23, 2024

Norm Reeves Honda Superstore - Huntington responded

We appreciate your positive feedback and are delighted to hear about your satisfactory experience with our service. Our team is committed to providing efficient and courteous service, and we're pleased we could offer you peace of mind. Thank you for choosing our dealership!

January 20, 2024

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This Honda Dealership has great customer service experience just about all the times I visit this Location! More

by Geneseenixon
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Recommend Dealer
Yes
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Jan 23, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for your positive feedback! We're delighted to hear about your consistently great experiences at our Honda dealership. If there's anything specific you appreciate or any suggestions you have for improvement, we'd love to hear more. Safe travels!

January 18, 2024

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Employee Rating

Waiting on sensor to fix my car, service advisor was professional and knowledgeable. Hoping for a quick fix when the part comes in More

by Drewedborg
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 19, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your feedback. We appreciate your patience as we work on resolving the sensor issue with your car. Our team is committed to ensuring a quick and effective fix once the necessary part arrives. If you have any concerns in the meantime, please feel free to reach out. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

January 18, 2024

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John is by far someone who will take care of you no matter what the circumstances are. He has provided me with such world class customer service which I seldom see anymore. Will definitely keep John on More

by T.Vu
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Recommend Dealer
Yes
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Jan 18, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear about your positive experience with John. We look forward to continuing to provide you with top-notch service for your Honda needs.

January 17, 2024

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Employee Rating

Norm Reeves used to have excellent customer service, now their customer service sucks. They lost my business. More

by Jtedesco59
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Viviana Saenz

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Oct 23, 2024

Norm Reeves Honda Superstore - Huntington responded

We're disappointed to hear that you were dissatisfied with the level of customer service you experienced, Jtedesco59. If you'd like to contact us to express your concerns, we would value your feedback and work on making improvements. Thank you.

January 17, 2024

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Employee Rating

Appointment easy to set up online, greeted by attendants kindly and felt welcomed after a busy Christmas. Photos taken with tablet to document pre-view of car upon presentation. Recommendations came wi More

by Ttnguyen3421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benito Torres, Viviana Saenz

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Jan 18, 2024

Norm Reeves Honda Superstore - Huntington responded

We're delighted to hear about your positive experience! Our team is committed to providing a welcoming environment and transparent service. Thank you for choosing us, and we look forward to assisting you in the future.

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