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John Le
John Le at Norm Reeves Honda Superstore - Huntington

John Le | Page 43

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
477 Reviews
4.9

477 Reviews

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477 Reviews of John Le

December 20, 2023

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Employee Rating

Great, Always professional and caring. Nice polite and quick in getting me back into my vehicle. More

by Lernod
Recommend Dealer
Yes

Other Employees Tagged: John Le

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Dec 20, 2023

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear about your positive experience. Our team is dedicated to providing professional and caring service to ensure a smooth and quick process. We appreciate your trust in us!

December 18, 2023

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The service advisers have all been great, always looking to try and save me money More

by Vzuser
Recommend Dealer
Yes

Other Employees Tagged: John Le

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Dec 20, 2023

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience with our service advisers! We're delighted to hear that they've been helpful in finding ways to save you money. We appreciate your trust in our dealership and look forward to serving you in the future.

December 16, 2023

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Pretty tough to screw up an oil change. Everything was fine both the service and the dealership experience. Only one thing if you are going to offer a free car wash at least make an effort More

by FMF
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Recommend Dealer
Yes
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Dec 20, 2023

Norm Reeves Honda Superstore - Huntington responded

Thank you for choosing our dealership for your oil change! We appreciate your feedback and apologize for any oversight with the car wash. We'll ensure a thorough clean next time.

December 15, 2023

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Service on-time per 8:00 am booking. My questions were answered. My car's issues - low tire pressure indicator light on plus general maintenance, were addressed and I was able to pick up More

by Halliemurray
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Service Time
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Recommend Dealer
Yes
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Dec 16, 2023

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your positive experience! We're delighted to hear we could address your concerns promptly and efficiently. Your satisfaction is our priority, and we appreciate your trust in our service. Safe travels!

December 15, 2023

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John Le responds quickly and personably to any requests for service or questions I might have. I know I can rely on him. More

by Juliefranz
Recommend Dealer
Yes

Other Employees Tagged: John Le

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Dec 16, 2023

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear that John provided you with excellent service. We appreciate your trust and look forward to continuing to meet your automotive needs.

December 15, 2023

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A to z customer service John was very thorough and communicated constantly to ensure service is done in time and deliver as promised More

by Sean84
Recommend Dealer
Yes

Other Employees Tagged: John Le

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Dec 15, 2023

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your positive experience with John! We're thrilled to hear that our team provided thorough and constant communication to meet your service expectations. We appreciate your feedback and look forward to serving you again.

December 14, 2023

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Great customer service, I arrived at my appt time, John came out, greeted me and started the check in process. My car was ready when promised and I was updated on my vehicle status while I was waiting. Gre More

by Tlooney800
Recommend Dealer
Yes

Other Employees Tagged: John Le

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Dec 15, 2023

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for sharing your positive experience with us! We're thrilled to hear that John provided excellent service, and we appreciate your feedback. If you ever need assistance in the future, feel free to reach out. Safe travels!

December 14, 2023

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John Le was very professional and helpful with my experience when I had my car serviced. John was very helpful and friendly. It was a pleasure having my service down with him. More

by Pbarbaria99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 15, 2023

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your experience. We're pleased to hear that our team provided professional and helpful service. Your satisfaction is our priority, and we appreciate the opportunity to serve you. If there's anything more we can do, please don't hesitate to reach out.

December 13, 2023

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John was very professional, courteous, informative and has customer satisfaction. Enjoyed the waiting room, very comfortable. More

by Mvnahin
Recommend Dealer
Yes

Other Employees Tagged: John Le

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Dec 15, 2023

Norm Reeves Honda Superstore - Huntington responded

Dear John, thank you for your kind words and positive feedback about our professional service and comfortable waiting room. We truly value your satisfaction and appreciate your support. If there's anything else we can do for you, please don't hesitate to reach out. Safe travels!

December 11, 2023

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It is good Okay, I will John explains the service is going to be done before the car is taking in More

by Oalcaino
Recommend Dealer
Yes

Other Employees Tagged: John Le

Print
Dec 12, 2023

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your experience with John's service explanation. We're pleased to hear that our communication met your expectations. If you have any further feedback or questions, feel free to reach out.

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