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John Le

Overview Reviews (460) Inventory (186)

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John Le

John Le | Page 42

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9

460 Reviews

Overview Reviews (460) Inventory (186)

4.9

460 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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460 Reviews of John Le

December 14, 2023

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Employee Rating

John Le was very professional and helpful with my experience when I had my car serviced. John was very helpful and friendly. It was a pleasure having my service down with him. experience when I had my car serviced. John was very helpful and friendly. It was a pleasure having my service down with him. More

by Pbarbaria99

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 15, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your experience. We're pleased to hear that our team provided professional and helpful service. Your satisfaction is our priority, and we appreciate the opportunity to serve you. If there's anything more we can do, please don't hesitate to reach out.

December 13, 2023

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John was very professional, courteous, informative and has customer satisfaction. Enjoyed the waiting room, very comfortable. has customer satisfaction. Enjoyed the waiting room, very comfortable. More

by Mvnahin

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Le

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Dec 15, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Dear John, thank you for your kind words and positive feedback about our professional service and comfortable waiting room. We truly value your satisfaction and appreciate your support. If there's anything else we can do for you, please don't hesitate to reach out. Safe travels!

December 11, 2023

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Employee Rating

It is good Okay, I will John explains the service is going to be done before the car is taking in going to be done before the car is taking in More

by Oalcaino

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Le

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Dec 12, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your experience with John's service explanation. We're pleased to hear that our communication met your expectations. If you have any further feedback or questions, feel free to reach out.

December 11, 2023

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Employee Rating

Despite being very busy, they got my car finished on time. They were courteous and professional, as usual. time. They were courteous and professional, as usual. More

by Ph98241

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Le

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Dec 12, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience! We appreciate your kind words and are delighted to hear that we could meet your expectations. Safe travels, and we look forward to serving you again in the future.

December 10, 2023

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Employee Rating

I get excellent service John Le when I come to dealership . This is the only dealership that I take my car . . This is the only dealership that I take my car . More

by Eileenmenchaca

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Le

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Dec 11, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Eileen, Thank you so much for your kind words! We're delighted to hear that you consistently experience excellent service at our dealership. We appreciate your loyalty and look forward to continuing to provide top-notch service for your car.

Dec 10, 2023 -

Eileenmenchaca responded

I get excellent Service at Huntington Beach dealership. John Le gives me excellent service and recommendations for my car.

December 09, 2023

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Employee Rating

Very polite knowledgeable, and kept me informed of my vehicle and time frame thank you vehicle and time frame thank you More

by R.Luciano.Rl62

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ivette Rodriguez

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Dec 11, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're delighted to hear about your positive experience. Our team is committed to providing excellent service, and we appreciate your trust in us. Safe travels in your newly serviced vehicle!

December 09, 2023

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Employee Rating

I drive 45 minutes to get here. My trust in the service department and excellent service is why I keep coming back. John Le's service is exceptional. I actually meant to give him a My trust in the service department and excellent service is why I keep coming back. John Le's service is exceptional. I actually meant to give him a 5 More

by Grahampday

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Le

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Dec 11, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for making the drive to our dealership! We appreciate your trust in our service department and John's exceptional service. We're here for you and look forward to your next visit.

December 09, 2023

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Employee Rating

Service was good. Time promised was accurate. John Le the advisor was clearly explaining the details of repairs. Time promised was accurate. John Le the advisor was clearly explaining the details of repairs. More

by Ngocdo28

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Le

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Dec 10, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience with our service department! We're delighted to hear that John provided clear explanations and that we met our promised timeline. Your satisfaction is our priority, and we look forward to serving you again in the future.

December 05, 2023

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Employee Rating

I was having recurring issues with my transmission. It was difficult to diagnose, but the employees were consistently friendly, patient and did their best to help. Alex helped ensure I had a ride each It was difficult to diagnose, but the employees were consistently friendly, patient and did their best to help. Alex helped ensure I had a ride each time I needed it and he maintained great communication throughout. I think the problem has finally been fixed. I have been coming to this dealer for years and have always been happy with the service. Thank you Alex and every other employee I interacted with over the past two months, especially for the great customer service! More

by Miyanova00

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clayton Einck, Benito Torres, Tony Lagos , Alexander Hernandez was the main person taking care of my car issues

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Dec 06, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're delighted to hear about your positive experience with our team, especially with Alex. Providing excellent customer service is our priority, and we appreciate your loyalty over the years. If you ever need assistance in the future, don't hesitate to reach out. Safe travels!

December 03, 2023

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Employee Rating

John was very attentive and apologetic when my car wasn't ready when they thought it would be. He went above and beyond to help. ready when they thought it would be. He went above and beyond to help. More

by Clyonmft

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Le

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Dec 04, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your experience! We appreciate your patience and understanding. John is dedicated to providing exceptional service, and we're glad he could assist you. We look forward to serving you again soon.

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