John Le
John Le at Norm Reeves Honda Superstore - Huntington

John Le | Page 8

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
447 Reviews
4.9

447 Reviews

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447 Reviews of John Le

January 19, 2026

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Employee Rating

What a positive experience! ! Honda took care of a loyal customer and John went to bat for us. I will continue to take my car to Norm Reeves Honda in HB where your years of being More

by Happy in HB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2026

Norm Reeves Honda Superstore - Huntington responded

When loyalty matters, John knows how to swing with purpose. He stayed focused on making sure everything landed right for you. Thanks for sticking with our team, and we promise to keep delivering the same care you've come to expect.

January 19, 2026

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Employee Rating

Very polite helpful Kind person eager to help with any questions Have a nice day More

by Nancymike1958
Recommend Dealer
Yes

Other Employees Tagged: John Le

Jan 20, 2026

Norm Reeves Honda Superstore - Huntington responded

Reading this truly brightened ours. Helping with questions and keeping things friendly is exactly how we like to operate. We hope the rest of your day is just as pleasant.

January 14, 2026

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John usually helps me with service when I go to HBZ Honda and is always really friendly and quick. Also communicates concerns about my car to the rest of service staff. More

by zaldwair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2026

Norm Reeves Honda Superstore - Huntington responded

Familiar faces make all the difference. John’s quick communication and teamwork help keep things running smoothly behind the scenes. We appreciate the continued trust and the chance to keep showing up for you.

January 14, 2026

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Employee Rating

The issue with the rear mirror was taking care of immediately. I did not have the appointment but John had it fixed on the spot. More

by elisekimnga
Recommend Dealer
Yes

Other Employees Tagged: John Le

Jan 14, 2026

Norm Reeves Honda Superstore - Huntington responded

Thanks, Elise! John stepped in, handled the mirror on the spot, and made sure you didn’t have to wait. We’re glad the fix was quick and thoughtful.

January 13, 2026

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You fixed some sloppy work from prior appointment for free as expected. Thanks for getting it right. More

by Hbbikingrn
Service Price Transparency
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Recommend Dealer
Yes
Jan 14, 2026

Norm Reeves Honda Superstore - Huntington responded

Hi there, we're glad your recent appointment addressed your concerns. Is there anything else we can help you with today? If so, you're welcome to contact Jason Ung at jason.ung@normreeves.com.

January 01, 2026

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Employee Rating

Brought in my car for regular maintenance and checking on an AC sound issue check. John help me setup everything quickly and they found out my AC was leaking. More

by kyyynguyen10
Recommend Dealer
Yes

Other Employees Tagged: John Le

Jan 02, 2026

Norm Reeves Honda Superstore - Huntington responded

AC issues tried to turn up the heat, but the team shut that down fast. John stepped in, set everything up with speed, and tracked down the leak before things got uncomfortable. Staying cool is always the goal, in every sense.

December 02, 2025

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I purchased 5 vehicles there, very friendly service, I like it, wish you guys doing well More

by auhung2007
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Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

Dec 03, 2025

Norm Reeves Honda Superstore - Huntington responded

Five vehicles is quite the streak, and we’re grateful each one brought you back through our doors. It’s great knowing the friendliness of the team continues to stand out for you. Here’s hoping every visit keeps adding to that growing list of good experiences.

November 29, 2025

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I had to wait in the drive up area for 10 minutes even with a reservation just for someone to come out and start the checkin process. The time it took to do an oil change was almost 2 hours. The work th More

by ew13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Norm Reeves Honda Superstore - Huntington responded

Hi there, thanks for taking the time to share your honest feedback. We always appreciate it when customers identify both our strengths and areas for improvement, so we can strive to deliver the best experiences every day. If there's anything else you need from us or would like to discuss, please let us know. Thank you.

November 22, 2025

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I was unhappy because I didn't have a replacement part to play with me, but John Le served very well. More

by buithiennghia
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 24, 2025

Norm Reeves Honda Superstore - Huntington responded

Hi, we're happy that John delivered excellent service! Is there anything else we can do to help make your next experience even better? Let us know!

November 21, 2025

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Employee Rating

Best Service Department I ever got my vehicle serviced at. Exception service and knowledge. John Le was excellent getting me the needed information. More

by Surfinghb1
Recommend Dealer
Yes

Other Employees Tagged: John Le

Nov 21, 2025

Norm Reeves Honda Superstore - Huntington responded

John treated your service like a master craftsman would a project, ensuring every aspect of your visit was aligned and functional. Attention to detail and expertise like that always make a big impact. We’re glad it made your experience exceptional. Thank you!

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