John Loss | Page 3

Freddie was great to work with; he is all about putting a fair deal together for both sides. Very transparent process too. Overall friendly and easy going staff. No sales pressure and they offered a fair pri fair deal together for both sides. Very transparent process too. Overall friendly and easy going staff. No sales pressure and they offered a fair price for my trade in. I had one hang up with financing and they found an acceptable solution for both of us. Closing the sale and lease transaction took about 20 minutes. Pleasantly surprised; I would recommend Freddie to my friends. Btw I love my new Forester! More

by TONYWOOJIN Verified Customer Verified Customer

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Friendly, professional, clear, realistic, not prompt, scheduler needs help doing the basic job correctly yep scheduler needs help doing the basic job correctly yep More

by marcelo Verified Customer Verified Customer

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My first time servicing at Baker Subaru. John Loss is awesome! He is a great service advisor. John Loss is awesome! He is a great service advisor. More

by rfornaca Verified Customer Verified Customer

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For the most part service was great. I called and made an appointment for an oil change and let the person know I was having issues with Starlink. I dropped my car off at 10:15 for a 1 I called and made an appointment for an oil change and let the person know I was having issues with Starlink. I dropped my car off at 10:15 for a 10:30 appt. I was told if I don't hear back by 2 to call. I called and left a message at 2 but did not get a return phone call until after 3 saying a tech just started looking at my car. At 3:37 I received another call that my car was ready for pick up. I did what was expected from me, made and appointment, let them know of the issues on my starlink and graciously accepted a car wash. When I picked up my car more than 5 hours after I dropped it off, it was not washed and no one drove it to rid of the low tire pressure gauge, so I had to go back to make sure they checked it. 5 hours for an oil change and starlink update is insane. I even told the advisor I was going to wait, that's when he said it could take up to 4 hours. I'm disappointed they had my car all day but more disappointed they didn't do the basic items to make my day. The small things are what make a customer come back. The advisors service was good, Ill try again for my next service before deciding if its time to find another. More

by DARIELLE.CASPER Verified Customer Verified Customer

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John took care of me with excellent professionalism. In and out in a timely manner. In and out in a timely manner. More

by GEOWZ Verified Customer Verified Customer

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Jon was amazingly helpful and accommodating. He went above and beyond in being flexible concerning my schedule. He went above and beyond in being flexible concerning my schedule. More

by CPADREW Verified Customer Verified Customer

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Incredible. John Loss is a god among men. I can’t believe that he is real. John Loss is a god among men. I can’t believe that he is real. More

by Subaru Lover 69 Verified Customer Verified Customer

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John Loss the service advisor deserves praise for his prompt and detailed attention to my issue and keeping in contact with me. He did a great service to me and was very fair and honest. prompt and detailed attention to my issue and keeping in contact with me. He did a great service to me and was very fair and honest. More

by DNBJAEGER Verified Customer Verified Customer

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Unfortunate You are too far away from where I live to use for a regular basis. I came in for a warranty issue and you were very prompt and helpful for a regular basis. I came in for a warranty issue and you were very prompt and helpful More

by STEFFEN0 Verified Customer Verified Customer

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Very Good Service overall! The staff are very responsive, very quick service & finished it before the end of the day. The staff are very responsive, very quick service & finished it before the end of the day. More

by Uzzie Verified Customer Verified Customer

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