John Loss
John Loss at Autonation Subaru Carlsbad

John Loss | Page 2

Service Advisor

Autonation Subaru Carlsbad

5500 Paseo Del Norte
Carlsbad, CA 92008

Contact Me
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rated
53 Reviews

Dealership Experience

3 yrs, 11 mos

Industry Experience

12 yrs, 1 mo

Languages Spoken

English English

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rated

53 Reviews

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53 Reviews of John Loss

May 13, 2023

Dealership Rating
Employee Rating

Went in for regular maintenance. John loss was the advisor and was helpful, friendly and the car was finished in reasonable time (earlier than quoted). Followed up w/ question onli More

by JenLe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Anderson

May 16, 2023

Autonation Subaru Carlsbad responded

Jen, thank you for your excellent review of Bob Baker Subaru! We're happy to hear that John and Tim were helpful and friendly during your routine maintenance visit! We hope to see you again soon!

May 12, 2023

Dealership Rating
Employee Rating

Bob Baker Subaru staff are very professional, efficient, and very friendly. It was a smooth process from beginning to end. More

by SWEETBONESBREW@GMAIL.COM
Recommend Dealer
Yes

Other Employees Tagged: John Loss

May 15, 2023

Autonation Subaru Carlsbad responded

We're happy you had a five-star experience here and appreciate your great review! Thank you for choosing Bob Baker Subaru!

May 11, 2023

Dealership Rating
Employee Rating

I received excellent service from both the service department ( John Loss) and the young fellow in the parts department. More

by ONA6DAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2023

Autonation Subaru Carlsbad responded

We are delighted to hear about the excellent service you received from our team. We take pride in the quality of work that we do here at Bob Baker Subaru, and it's always great to know when our customers leave completely satisfied. Please don't hesitate to reach out if you need anything else! Thank you!

May 10, 2023

Dealership Rating
Employee Rating

I mainly dealt with John Loss. He was an exceptional part of my experience. Very informative and professional in a pleasant and friendly manner. He went above and beyond for my fam More

by mj
Recommend Dealer
Yes

Other Employees Tagged: John Loss

May 11, 2023

Autonation Subaru Carlsbad responded

John and the team are so glad you had such a positive experience here! We appreciate you leaving us your five-star review and look forward to working with you again! Thank you! - Bob Baker Subaru

May 09, 2023

Dealership Rating
Employee Rating

Discovered some issues. I feel confident they were addressed properly And I will use John again More

by meleahy
Recommend Dealer
Yes

Other Employees Tagged: John Loss

May 11, 2023

Autonation Subaru Carlsbad responded

We're so glad John & the Bob Baker Subaru team could assist you! Thanks for the kind review and please don't hesitate to reach out the next time we can be of service!

May 09, 2023

Dealership Rating
Employee Rating

Smooth and easy, just wondering when the parts come in for the next appointment now! More

by JOSH.C.ROBLES@GMAIL.COM
Recommend Dealer
Yes

Other Employees Tagged: John Loss

May 12, 2023

Autonation Subaru Carlsbad responded

Our team is checking on your special order part and will be in touch shortly to set up an appointment. Thank you. Thank you, Tim Anderson - Parts & Service Director - 7608045037

May 05, 2023

Dealership Rating
Employee Rating

John loss is definitely an asset to Bob Baker Subaru! He is kind and understanding, and is willing to go the extra mile to make sure you are satisfied with your total service experience! Give the boy a r More

by seanfisherwine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Loss

May 05, 2023

Autonation Subaru Carlsbad responded

Thank you for sharing your review, Sean! John is a crucial member of our dealership and we're happy that he provided you with an excellent visit! -Bob Baker Subaru

March 30, 2023

Dealership Rating
Employee Rating

Great team down there at Bob Baker Subaru. Everything done on time and the service crew were fantastic. More

by QUXDIMND
Recommend Dealer
Yes
Apr 03, 2023

Autonation Subaru Carlsbad responded

Thank you for the wonderful review of our Bob Baker Subaru team! We appreciate your support and look forward to seeing you again next time!

March 30, 2023

Dealership Rating
Employee Rating

I have always gotten my service and will continue to get my service here. There are no surprise fees and the department manager reached out to me to let me know a part was suggested and I would have to appr More

by GGOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Mang, Luis Bautista

Apr 03, 2023

Autonation Subaru Carlsbad responded

Your kind words have made our day and we're so glad to be part of your automotive journey! We look forward to working with you again! Thank you! - Bob Baker Subaru

March 14, 2023

Dealership Rating
Employee Rating

Freddie was great to work with; he is all about putting a fair deal together for both sides. Very transparent process too. Overall friendly and easy going staff. No sales pressure and they offered a fair pri More

by TONYWOOJIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 16, 2023

Autonation Subaru Carlsbad responded

Thank you for the kind review! We're glad Freddie & the team provided you with a five-star experience and we're happy to hear you're loving your new Forester. Take care and thanks again for your business, from all of us here at Bob Baker Subaru!

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