John Loving
John Loving at Westside Lexus

John Loving | Page 17

New Vehicle Internet Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

5.0
309 Reviews
5.0

309 Reviews

Write a Review

Dealership Experience

14 yrs, 9 mos

Industry Experience

29 yrs, 5 mos

Languages Spoken

English English

309 Reviews of John Loving

January 20, 2022

Dealership Rating
Employee Rating

This dealership is too rigid regarding trade offers. Even for immaculate vehicles. Trade offers made are insulting and are not in line with current market values. Sold my potential trade vehicle elsewhere fo More

by Looking for Fairness
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Broussard

Feb 04, 2022

Westside Lexus responded

I'm sincerely sorry you were unsatisfied with your trade valuation. We strive to offer competitive value to our clients and regret you feel differently. I will make a note of this feedback, but please consider giving me a call so I can address these concerns directly. I would be glad to have a conversation. Best regards, James Breaux - General Sales Manager - 1 (281) 558-3030

January 13, 2022

Dealership Rating
Employee Rating

The 2 People We dealt with were Awesome. Lauren and John!!! Car is great also More

by RUNMASTER45
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren Goldman

Jan 14, 2022

Westside Lexus responded

Thanks for giving Lauren and John a shoutout! We're thrilled they could send you home in a car you're going to love. All of us at Westside Lexus hope you enjoy the new ride!

December 28, 2021

Dealership Rating
Employee Rating

Mr. John Loving was very attentive and spent more time with us when we were looking for the RX 350, More

by paolo7149
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 29, 2021

Westside Lexus responded

We're thrilled John was able to help you drive home in a car that is right for you. All of us at Westside Lexus hope you enjoy your new Lexus RX 350!

December 25, 2021

Dealership Rating
Employee Rating

Ultimate Professionals. John Loving and Lauren Goldman are AWESOME... Great experience all the way around. I always recommend Westside More

by RUNMASTER45
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren Goldman , Nam Pham

Dec 27, 2021

Westside Lexus responded

Thank you for your confidence in John, Lauren, and our team! We appreciate your business and we hope to have the opportunity to work with you again at Westside Lexus. Safe travels!

December 15, 2021

Dealership Rating
Employee Rating

Everyone was very nice and it was a pleasant experience buying my new car. Our sales man John Loving was the best! More

by tinamc
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Manuel Gomez

Dec 16, 2021

Westside Lexus responded

Thank you for the great feedback! We are happy to hear that you enjoyed your buying experience working with John and will be sure to let everyone know you are loving your new vehicle. Thank you for choosing Westside Lexus and we hope to see you again next time!

December 01, 2021

Dealership Rating
Employee Rating

My experience at Westside Lexus was positive overall. The process was streamlined and John Loving was awesome. That said the finance person, Sam, I believe was fake and turned rude when he realized we weren’ More

by JYMERCAD
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau

Dec 01, 2021

Westside Lexus responded

Thanks for this feedback. While we're pleased that you had an overall positive experience, it's disappointing to know that it wasn't as seamless as it could have been. I regret that our team didn't deliver better customer service, as this is certainly what we'd expect. I will pass along your comments to our team and will use this review as an opportunity for improvement. If there's anything else we can do for you, let me know. Best, James Breaux - General Sales Manager - 1 (281) 558-3030

November 21, 2021

Dealership Rating
Employee Rating

I feel very comfortable to discuss any items that I like to explore. They are very patient and take the time to explain. More

by lin.paul
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau, Alex Owens , Manuel Gomez

Nov 22, 2021

Westside Lexus responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you are so confident in the Westside Lexus team to get the job done. Drive safely, and we hope to see you back!

November 12, 2021

Dealership Rating
Employee Rating

Very professional and very clean As as ff gg he jj lo Very professional and very clean As as ff gg he jj lo zzxc by bb no qq we we tried to yyb net More

by ahetz
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Laura Brown, Sam Chau

Nov 14, 2021

Westside Lexus responded

Thank you for taking a moment to leave Westside Lexus positive feedback. We're grateful for your business and wish you safe travels on the road ahead!

November 02, 2021

Dealership Rating
Employee Rating

Good advise from customer’s point of view. Considerate, patient, staying with you, no pressures, clear process. More

by lin.paul
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau, Alex Owens , Some one from finance and work well with John Loving.

Nov 03, 2021

Westside Lexus responded

We love hearing our customers use words like "considerate" and "patient" when describing their purchasing experience with us. We're so pleased we could send you home in a car that you felt right in. Thank you for choosing Westside Lexus!

Nov 03, 2021

lin.paul responded

I also like to thank Manuel Gomez from the finance department. Without his advise, we would miss the opportunity of getting this deal. He successfully convinced us to change our mind to continue leasing another Rx350 instead of purchasing our old 2017 Rx350 when the lease came to en end.

October 17, 2021

Dealership Rating
Employee Rating

So friendly, mindful of my time yet took the time to be sure I was satisfied More

by paulavdyson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau

Oct 17, 2021

Westside Lexus responded

Paula - We deeply appreciate your kind words. It is always great to see that our team is going the extra mile to wow our guests and keep them coming back to us. Thanks for supporting Westside Lexus and we hope to see you next time!

...
17
...

Dealership Inventory (861 Vehicles)

new 2026 Lexus RX 500h car, priced at $79,408
2026 Lexus RX 500h
new
White exterior
Automatic
All-wheel Drive
used 2022 Hyundai Santa Fe car, priced at $27,888
2022 Hyundai Santa Fe
used
Portofino Gray exterior
Unknown
Front-wheel Drive
used 2021 Nissan Murano car, priced at $23,777
2021 Nissan Murano
used
Pearl White exterior
CVT
Front-wheel Drive
used 2019 Lexus RX 350 car, priced at $24,888
2019 Lexus RX 350
used
Cashmere Metallic exterior
Automatic
Front-wheel Drive
used 2017 Toyota Prius Prime car, priced at $23,888
2017 Toyota Prius Prime
used
Hypersonic Red exterior
CVT
Front-wheel Drive
used 2023 Lexus RX 350 car, priced at $53,777
2023 Lexus RX 350
used
Caviar exterior
Automatic
Front-wheel Drive