John Mansour

Pavlo, the salesman, knew very little about the car -- whether it was new or used or the price it was listed for online. He also apparently didn't realize there was a large paint scrape where the front e whether it was new or used or the price it was listed for online. He also apparently didn't realize there was a large paint scrape where the front end had rubbed a curb or parking block and I had asked specifically about scratches / blemishes, etc. When the car transport video showing the scrape, which is about three feet long, was pointed out to him, he described it as "minuscule". No apology or "how can I make things right". Clearly he either didn't know the car well enough to be aware the scrape was there, which doesn't seem possible at a Bentley dealership where I was purchasing a car costing nearly $300K, or he simply failed to report it to me. Another issue is that after the price was agreed upon, there were over $3000 of additional charges that had not been revealed. The car itself is wonderful More

by DTau350 Verified Customer Verified Customer

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Experience was positive and they put me in contact with the right people. Transaction went smoothly. the right people. Transaction went smoothly. More

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I recently had an outstanding experience at this dealership. The service I received was exceptional, and I couldn’t be more satisfied. T.J. and Johnson went above and beyond to ensure that everythin dealership. The service I received was exceptional, and I couldn’t be more satisfied. T.J. and Johnson went above and beyond to ensure that everything was taken care of promptly and efficiently. Their professionalism and dedication to customer satisfaction truly stood out. I highly recommend this dealership to anyone in need of top-notch service. More

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Easiest car I have purchased. No pushy salesman or a lot of back/forth. I found everyone friendly & professional. No pushy salesman or a lot of back/forth. I found everyone friendly & professional. More

by NEDSPAMP Verified Customer Verified Customer

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The entire team at Bentley Jacksonville was a pleasure to work with. No need to reinvent the wheel here everyone was a true professional, and made my purchase a pleasure. work with. No need to reinvent the wheel here everyone was a true professional, and made my purchase a pleasure. More

by jeffjct@gmail.com Verified Customer Verified Customer

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The dealership is first class, the premises are elegant, the inventory extensive, and the staff are helpful, courteous, and friendly, it is a pleasure to do business with this group. Our contact Lenny Mato the inventory extensive, and the staff are helpful, courteous, and friendly, it is a pleasure to do business with this group. Our contact Lenny Matolka is a real professional and makes the whole process effortless for the buyer. I cannot say enough good things about this dealership. More

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Johnson was very knowledgeable and sharp. Best car buying experience ever. Very pleased with the entire experience. Best car buying experience ever. Very pleased with the entire experience. More

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Been dealing with them for several years. Always helpful and courteous. This is my second Bentley and have been very pleased. Always helpful and courteous. This is my second Bentley and have been very pleased. More

by Mhc1 Verified Customer Verified Customer

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Great dealership! Awesome selection of new and used vehicles. Great customer service. Best service department I have ever dealt with. Will definitely buy from them ag Awesome selection of new and used vehicles. Great customer service. Best service department I have ever dealt with. Will definitely buy from them again. More

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The staff on the sales floor is extremely attentive to the customers and answer you question in great detail. They are current on the inventory available and seem to be up to date on the working of the mo the customers and answer you question in great detail. They are current on the inventory available and seem to be up to date on the working of the model specs and the working of all the technology. Good experience. More

by jwbenz48 Verified Customer Verified Customer

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