"Excellent professionalism. "
The crew at Sapaugh are experienced professionals who uphold the traditions established by Larry. They display respect and poise when dealing with customers. The environment is welcoming. The smiles and attitudes are captivating for operating in the competitive business of selling cars. It's delightful to buy a car without any pressure or coercion. Everyone my wife and I had contact with was genuinely devoted to their responsibilities throughout the process of closing our deal. From John McCarthy who had us sign a hundred papers, our salesman Steve Ermer, sales manager Kirk Linderer, to the porter who detailed our new car, down to the cleaning lady who chatted for a moment while we waited after hours for the others who were so busy. A special shoutout Steve Ermer who worked tirelessly to find our "perfect fit"... Thank you Steve......
"Perfect transaction, even with long distance"
I recently purchased an almost new Silverado from Sapaugh and could not be more impressed. I needed a specific vehicle configuration, so had been looking all over the country (I live in New York). Angie, John, and their team flawlessly covered the items you would normally look for: honesty, professionalism, excellent product without surprises, fair price. But they also went beyond what was required to make the long-distance factor work. In short, I'll be considering a trip all the way back to Herculaneum for my next vehicle. If you live in the area, and even if you don't, give these folks a chance.
"Very Smooth Process"
- Sharon A McCartney
We had a very positive experience with this dealership and the salesman Steve Ermer. We had stopped in dealership and told Steve what we were looking for. He called me the next day as someone had traded in a car that I was looking for. He was not pushy and sent pictures and answered all my questions. I would highly recommend Steve Ermer and this dealership if you are needing to buy a vehicle.
John McCarthy handled our paperwork. He was very friendly and prompt on getting all the forms printed and signed so we could take our new vehicle home!
"New vehicle "
Excellent service! We bought a brand new Buick Encore and I couldn't be happier with our purchase! Steve is the best salesman we have ever worked with. He listens to what you want and gives you just that! We definitely won't be using another dealership for our next vehicle.
"Great Deal with Phenomenal Service as a Bonus"
- Gray Malibu
I haven't had the best experience when buying in vehicle in the past. That was the past. Sapaugh didn't have exactly what I wanted but Steve Ermer wouldn't let me settle. He kept looking, found the perfect car for me and I got a great deal. I had a payment amount that I couldn't exceed and my payment is actually less than that amount. He stayed after closing hours to set up the OnStar, connect my phone and go over all the cars features. Going above and beyond must be Steve's motto because that's the kind of service I received.
"Five times a charm"
We just bought our 5th vehicle from Sapaugh Motors. Like the others, this time proved to be a wonderful experience. We found the staff at Sapaugh friendly, courteous, knowledgeable, accommodating and experienced. Although we dealt with Chris Birks, Kirk Linderer and John McCarthy, everyone we met at the dealership were a pleasure to work with. We got a good price on our trade-in and our purchase. Financing was no problem, and proceeded quickly and efficiently. There is no doubt in our minds that next time we purchase vehicle, our first and only stop will be at Sapaugh in Herculaneum.
"Quick and Honest"
We purchased 07 Jeep Commander. The sales person Angie Wright was promt,attentive and on the ball! Everything was exactly as described over phone. We drove 4 hours, test drove , signed papers and left with vehicle. Process was simple and we were in and out in about 1 and half hours. Great place! Right hand knew what left hand was doing!
Seth and Andrea Gray
"Great Deal on a quality car"
I am very happy with my purchase of 2014 Chevy Cruz. I received a great deal on a quality car and would recommend Sapaugh to all my friends.
Very satisfied with my experience. I was not pushed like other dealerships. I especially likes the privacy they gave me and my significant other to make this decision.
"Sapaugh motors does a good job!"
This is the fourth vehicle we have purchased from Sapaugh and that should be enough said right there. We drive over 150 miles to get there because of price and the no hassle of the sales department. Steve Ermer goes out of his way to help us out and is not a demanding or pushy sales person. He knows his product and conducts himself in a professional manner. He does what he says he will do. The process of the actual purchase is quick and hassle free. I will return to Sapaugh the next time we need to purchase a vehicle.