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Sapaugh GM Country
Herculaneum, MO
2,687 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone!
Everyone leaves happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,687 reviews
June 16, 2026
Experience was good. Willing to work with us on negotiating the sale price. We were disappointed in the condition of the vehicle as it had been taken to the back to be cl Willing to work with us on negotiating the sale price. We were disappointed in the condition of the vehicle as it had been taken to the back to be cleaned prior to us taking possession. We did not feel that it was as clean as it should have been. There was tar on the exterior at the back of the vehicle and dust on the backside of the second row seats that we had to vacuum off when we got home. There were various dirt spots in other areas of the interior that we needed to clean. More
by edgestl
Verified Customer
June 16, 2026
Great and attentive. . All i would want in a buying experience. Would recommend to frineds . All i would want in a buying experience. Would recommend to frineds More
by jim1901
Employees Worked With
June 16, 2026
We had an excellent experience at Sapaugh Cadillac, and working with Steven and Randy was the best! . They were friendly, knowledgeable, and genuinely focused on helping us find just the right Cadillac. working with Steven and Randy was the best! . They were friendly, knowledgeable, and genuinely focused on helping us find just the right Cadillac. The entire process was smooth, transparent, and pressure‑free. Randy answered every question clearly, walked us through all Of the wonderful features of the Cadillac and made sure we felt comfortable with every step of the process. Pricing was straightforward, and the paperwork was handled quickly without any surprises. Thrilled with our purchase and impressed by how professional and welcoming the team was. If you’re looking for a trustworthy, stress‑free car‑buying experience, I highly recommend Sapaugh Cadillac. Shop there first…. You won’t be disappointed! More
by kt2012lexus
June 16, 2026
Working with Randy Graves when we purchased our Nissan Rogue was so easy and his knowledge and professionalism was outstanding. He went out of his way to get us the best price and the best vehicle. We a Rogue was so easy and his knowledge and professionalism was outstanding. He went out of his way to get us the best price and the best vehicle. We are still very happy with our purchase at Sapaugh.Motors. We’ll be back! More
by Lisa
June 15, 2026
This lady went above and beyond helping me find a vehicle that would actually work for me unfortunately I did not have the funds to purchase today that would actually work for me unfortunately I did not have the funds to purchase today More
by derickherring37
Employees Worked With
June 15, 2026
It was a good and comfortable experience. I never felt pressured. Gary was great and went the extra mile to get me the car i wanted. I never felt pressured. Gary was great and went the extra mile to get me the car i wanted. More
by brock4969
June 14, 2026
My grandmother has called in multiple times over the last two weeks and every time she has either gotten Jenna or Kaylee. Kaylee is always very polite and helps her out immediately while Jenna never seems li two weeks and every time she has either gotten Jenna or Kaylee. Kaylee is always very polite and helps her out immediately while Jenna never seems like she wants to help. Jenna also gets very short with her and yells at her when she doesn’t understand things. She is very old so it’s hard for her to understand things on the phone and I just don’t understand why Jenna can’t be nicer about it. This has also happened more than 3 times now. My grandmother asked me to write a review for her because she can’t, I am also going to be calling in in the next week to discuss this issue because I don’t believe someone so rude should be employed in customer service. Otherwise, her experience has been decent and chandler has been a great advisor. More
by AnnieO17
June 13, 2026
The car had a dent in the door when I picked it up, someone was supposed to call me to get it fixed, never got a phone call back. Upon leaving we had to immediately get it vacuumed out, dog hair everyw someone was supposed to call me to get it fixed, never got a phone call back. Upon leaving we had to immediately get it vacuumed out, dog hair everywhere. Very disappointed. The fact I reached out to a sales man for three weeks and he never got back to me about a newer Tahoe, and then I got this? Ridiculous More
by Nikkiseckel
June 11, 2026
Straight forward deal. Good dealings with my salesman and Larry Sapaugh I liked my interest rate also Good dealings with my salesman and Larry Sapaugh I liked my interest rate also More
by JDFLEMING
