John Moen
John Moen at Frisco Chrysler Dodge Jeep Ram

John Moen

Service

Frisco Chrysler Dodge Jeep Ram

9640 Texas 121
Frisco, TX 75035

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4.7
192 Reviews
4.7

192 Reviews

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192 Reviews of John Moen

March 13, 2026

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Employee Rating

John Moen was on top of it! We brought our Grand Wagoneer in after a wreck. The technicians worked efficiently and got everything up and running quickly. I appreciated their spe More

by ryan.bratcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2026

Frisco Chrysler Dodge Jeep Ram responded

Our team at Frisco Chrysler Dodge Jeep Ram appreciates your feedback. Glad your Grand Wagoneer is running smoothly again. Thank you for choosing us.

March 11, 2026

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Employee Rating

Service was good. Pricing also seems to be well above other service options in the area. More

by jeff.wilshire1
Recommend Dealer
Yes

Other Employees Tagged: John Moen

March 11, 2026

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Employee Rating

On this visit, they got me in for my recall and noticed an engine leak and quickly addressed it and got it repaired and got the vehicle back to me within a day. More

by trevorrichards77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2026

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with Frisco Chrysler Dodge Jeep Ram. We're glad our team was able to assist with your recall and engine repair efficiently. We appreciate your feedback.

March 11, 2026

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Employee Rating

John Moen and Brian Stolz were very helpful on this visit. They helped to get my recall issue taken care of and the technician even found an engine leak that was addressed under warranty. Thanks to eve More

by trevorrichards77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Foltz, Anthony Addy

Mar 11, 2026

Frisco Chrysler Dodge Jeep Ram responded

Our team at Frisco Chrysler Dodge Jeep Ram appreciates your detailed feedback. We're glad your recall and engine concerns were handled well. Thank you for choosing us.

March 09, 2026

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Employee Rating

Excellent service appointment with John Moen Scheduling was easy and the work was completed in a timely manner More

by ahadathar
Recommend Dealer
Yes

Other Employees Tagged: John Moen

Mar 09, 2026

Frisco Chrysler Dodge Jeep Ram responded

Thank you for recognizing our team's work. We're glad the service appointment went smoothly at Frisco Chrysler Dodge Jeep Ram. We appreciate your feedback.

March 07, 2026

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It was really good and they addressed my issues John Moen was a very nice service advisor he listened to my problems carefully and help me understand what will be my best solution to it More

by anilrautvc
Recommend Dealer
Yes

Other Employees Tagged: John Moen

Mar 08, 2026

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with our team at Frisco Chrysler Dodge Jeep Ram. We're glad they provided helpful service and clear solutions for you.

March 05, 2026

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Employee Rating

John was great and very efficient. I appreciate the level of care that was given and the information provided at pick up. I am very appreciative of the rental vehicle that was provided More

by ARichey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2026

Frisco Chrysler Dodge Jeep Ram responded

Our team appreciates your detailed feedback. Thank you for choosing Frisco Chrysler Dodge Jeep Ram. We value your support.

March 02, 2026

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Employee Rating

You didn't fix my jeep the first time you had it even though I sent in videos of the issue and then said have it brought back here if it does it again. I do, then you stick me with the tow bill instead o More

by Jeep guy
Recommend Dealer
No

Other Employees Tagged: John Moen

Mar 03, 2026

Frisco Chrysler Dodge Jeep Ram responded

Hello, Please know we take your feedback seriously. I would like the chance to speak with you about the experience you had with our Service Department. Could you please email your preferred contact information to me? Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

March 01, 2026

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Employee Rating

I scheduled my appointment on Tuesday morning for Wednesday morning. I dropped off my car with no indication that I wouldn't have my car for several days. I ended up picking it up on Friday, and the More

by ANDERSONCUSTOM
Recommend Dealer
No

Other Employees Tagged: John Moen

Mar 02, 2026

Frisco Chrysler Dodge Jeep Ram responded

Hello, We value your satisfaction and appreciate you taking the time to share your experience. I would like the opportunity to discuss your recent visit to our Service Department regarding the level of attention your vehicle received and the wait time that you encountered. Please email me with your preferred contact information at a time that is best for you. Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

February 26, 2026

Dealership Rating
Employee Rating

5 John handled both of my cars with ease and got inspections, fire rotations and oil changes done faster than I could do a return at the mall lol, highly would recommend him and hunter ! More

by jacqueajack
Recommend Dealer
Yes

Other Employees Tagged: John Moen

Feb 27, 2026

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your recommendation and are glad our team could assist with your car maintenance efficiently. Thank you for sharing your experience with Frisco Chrysler Dodge Jeep Ram.

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