John Moen | Page 20

They refused to provide rental car even when I had Jeep wave program. Service is focused on maximum upsell. They have previously started work without authorization. Had to go back and forth 3 to 4 times fo wave program. Service is focused on maximum upsell. They have previously started work without authorization. Had to go back and forth 3 to 4 times for simple recall service. More

by JeepWave Verified Customer Verified Customer

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The vehicle selection was good, sales was helpful and kind, finance portion was much too long kind, finance portion was much too long More

by rrclwb Verified Customer Verified Customer

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John mown was my service advisor. He did a great job diagnosing my trucks electrical problem and the service fee was reasonable He did a great job diagnosing my trucks electrical problem and the service fee was reasonable More

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It went well. Still waiting to hear back about parts ordered. This is enough words Still waiting to hear back about parts ordered. This is enough words More

by philip.bean Verified Customer Verified Customer

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The work to my car was done very well, my only complaint was that it took longer than initially anticipated which is not a problem but nobody reached out to tell me it would be the next day. It’s a smal was that it took longer than initially anticipated which is not a problem but nobody reached out to tell me it would be the next day. It’s a small complaint I’d just like some more communication in the future if it will need more time. No big deal. Just feedback More

by Alexyoung2289 Verified Customer Verified Customer

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Average service , long service/ maintenance time / friendly staff …clean facility .. timely service and maintenance update messages friendly staff …clean facility .. timely service and maintenance update messages More

by guptareshu Verified Customer Verified Customer

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Found a problem and wanted an obscene amount just to diagnose. Even then they were not sure if could be fixed. Dealership is far to expensive without enough knowledge to be competent. diagnose. Even then they were not sure if could be fixed. Dealership is far to expensive without enough knowledge to be competent. More

by JOSHUA.M.EHLE Verified Customer Verified Customer

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This is hands down the best service department I have ever dealt with. They always take great care of me and my vehicle. ever dealt with. They always take great care of me and my vehicle. More

by roscian.beedle Verified Customer Verified Customer

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It was easy to set the service department appointment online. I arrived earlier than my appointed time; nonetheless, John checked me in and got the service order started. I received text messages with up online. I arrived earlier than my appointed time; nonetheless, John checked me in and got the service order started. I received text messages with updates on my vehicle, requests for authorization, and notification that it was ready for pickup. Easy overall. I am pleased with the services. More

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Would have been a 5 star but you do not offer loaner cars. John was great though cars. John was great though More

by mejenison1 Verified Customer Verified Customer

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