John Moen

I do not feel that the team was timely in responding with updates on my vehicle. Keeping me updated on general timing was my primary ask. I called on several occasions but did not get a response until the ca updates on my vehicle. Keeping me updated on general timing was my primary ask. I called on several occasions but did not get a response until the car was ultimately ready More

by kevin.kelly Verified Customer Verified Customer

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John and the team at Frisco Ram did a great job on my service. They were quick and communicated well. service. They were quick and communicated well. More

by Will at ZT Verified Customer Verified Customer

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Good John is very helpful and he knows what he is doing Thank you John Thank you John More

by pphuochuy Verified Customer Verified Customer

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Provide Good oil change service and timely completed the job. Finally, free car wash is a wonderful service. job. Finally, free car wash is a wonderful service. More

by Davidshu345 Verified Customer Verified Customer

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Very professional experience and would recommend to others. Glad to have visited and had our problems fixed others. Glad to have visited and had our problems fixed More

by lombardr Verified Customer Verified Customer

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Great professional team the provided excellent service and communication. They have earned my return business. and communication. They have earned my return business. More

by mcmanus_jeff Verified Customer Verified Customer

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As always Excellent customer service received from Davis Pham and all personnel at Frisco Chrysler Dealership Pham and all personnel at Frisco Chrysler Dealership More

by josuevz Verified Customer Verified Customer

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John and the service department are best in calss. Ask for John when you call Ask for John when you call More

by FHA Verified Customer Verified Customer

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Less than average service. Very slow. Poor communication. Left the truck greasy and filthy. Very disappointed constantly in this dealership. Very slow. Poor communication. Left the truck greasy and filthy. Very disappointed constantly in this dealership. More

by warren.p.jr Verified Customer Verified Customer

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Well, this time I went for oil change and that was $40 more than other places , the reason I went for that is because I knew there may be other things and I want the dealership parts for the car. The advi more than other places , the reason I went for that is because I knew there may be other things and I want the dealership parts for the car. The advisor was no where to be found every time I had a text and had questions, the guy next to her would answer my questions like he knew nothing about service. I had to look for another adviser that I see in previous occasions to have my questions answered. The dealer charges extra fee to use credit cards like if their service’s prices aren’t high enough and they don’t tell you anything when you get there. She said is posted at the door. Tell me: who is going to read announcements on the door about credit cards fees? No one, because is not expected. Show me a place you buy things and charges extra if you use your credit card? I recommend the dealer because the always have done a great job but this time the advisor I had and the other next to her in that cubicule weren’t very knowledgeable More

by Salazarfamily1996 Verified Customer Verified Customer

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