John Moen
John Moen at Frisco Chrysler Dodge Jeep Ram

John Moen | Page 23

Service

Frisco Chrysler Dodge Jeep Ram

9640 Texas 121
Frisco, TX 75035

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4.7
235 Reviews
4.7

235 Reviews

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235 Reviews of John Moen

April 07, 2025

Dealership Rating
Employee Rating

John was a great service advisor. Service was prompt and my wait was minimal. Very courteous and professional. More

by Floyd_rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2025

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are glad to hear you had a positive experience with our team at Frisco Chrysler Dodge Jeep Ram. Thanks for sharing!

April 05, 2025

Dealership Rating
Employee Rating

Excellent service. Prompt, professional customer service. John Moen, service advisor was outstanding…..staying in touch with prompt updates on service progress. More

by calemay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2025

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback. Our team always aims to provide prompt and professional service, and we're glad you had a great experience with us at Frisco Chrysler Dodge Jeep Ram.

April 03, 2025

Dealership Rating
Employee Rating

John Moen was great to work with. Very easy to work with and very knowledgeable. Good guy! More

by Clay McAfee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2025

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We're glad our team impressed you.

April 01, 2025

Dealership Rating
Employee Rating

Excellent service team! Recently got an oil change at the dealership, and the experience was smooth and hassle-free. The staff was professional, efficient, and thorough. Hig More

by Hari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2025

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your kind words. We're pleased to hear that our service team provided you with such a smooth oil change experience. Wishing you all the best from Frisco Chrysler Dodge Jeep Ram.

March 22, 2025

Dealership Rating
Employee Rating

John was professional, prompt and clear in his approach. I was happy to use dealer services More

by claytonharbeck
Recommend Dealer
Yes

Other Employees Tagged: John Moen

Mar 25, 2025

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with our team at Frisco Chrysler Dodge Jeep Ram. We're pleased to know that you're satisfied with our services.

March 22, 2025

Dealership Rating
Employee Rating

Great service by Advisor, amazing customer service Will return back for other services will recommend More

by mavs1056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hunter Pearce

Mar 25, 2025

Frisco Chrysler Dodge Jeep Ram responded

We really appreciate your kind words. Our team looks forward to your next visit at Frisco Chrysler Dodge Jeep Ram.

March 20, 2025

Dealership Rating
Employee Rating

I think the advisor could have informed me that, just to read ( diagnose a problem) was over 250$. Which is outrageous. More

by mata041703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 25, 2025

Frisco Chrysler Dodge Jeep Ram responded

Hello, Thank you for sharing your review. We are always looking for ways to improve and I would like the chance to address your feedback regarding the price of a diagnosis performed by our Service Team, as well as the level of communication you received. Can you please email me with your preferred contact information? Sincerely, Robert Stickles Service Manager robertstickles@greenwayauto.com

March 09, 2025

Dealership Rating
Employee Rating

John is awesome and informative. Thank you for your hard work. All work done right. More

by farid.dharamsi
Service Communication
Recommend Dealer
Yes
Mar 09, 2025

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your kind review. We're glad our team could assist you at Frisco Chrysler Dodge Jeep Ram.

March 07, 2025

Dealership Rating
Employee Rating

The service department is inadequate , my Wrangler has been in for light engine check 3 times and all they can say is the computer says fuel injector , hard to believe 3 of them are bad as I’m on my third More

by ANNIE75252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 07, 2025

Frisco Chrysler Dodge Jeep Ram responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your recent visits with our Service Department regarding the check engine light in your Jeep and the matter of the fuel injector. Can you please send me your preferred contact method? Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

March 06, 2025

Dealership Rating
Employee Rating

Very responsive staff. Off layout very confusing and a little disorganized at times but a full bay of cars to be serviced could be the reason. Staff very nice and helpful More

by globemasters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2025

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your feedback. Please feel free to reach out if there’s anything else we can assist with regarding our services at Frisco Chrysler Dodge Jeep Ram. Take care.

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