John Moen | Page 3

Not customer friendly. Very dogmatic, errs in the side of FCDJ over doing a recall for a customer Very dogmatic, errs in the side of FCDJ over doing a recall for a customer More

by william.evangelista Verified Customer Verified Customer

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Disappointing. 1. No loaner car when you kept mine for four days. 2. I paid $55 for Uber that Chrysler would not reimburse 3. The dealership provided no assistance 1. No loaner car when you kept mine for four days. 2. I paid $55 for Uber that Chrysler would not reimburse 3. The dealership provided no assistance for me trying to work with Chrysler customer care. 4. Alignment was performed, but the steering wheel is not centered 5. Car was not washed at pickup, even though you had several hours notice. 6. Bottom line, neither Chrysler nor this dealership puts the customer first. More

by jd4385 Verified Customer Verified Customer

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They kept me up to date on a consistent basis while my vehicle was being repaired. Great communication. vehicle was being repaired. Great communication. More

by vincebogard Verified Customer Verified Customer

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My rep was awesome. He provided quick service, straight to the point diagnostics and fast turn around to solve the issue. He provided quick service, straight to the point diagnostics and fast turn around to solve the issue. More

by wborrego83 Verified Customer Verified Customer

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I do wll my maintenance here. They take care of me every time in a timely manner. Thank you! They take care of me every time in a timely manner. Thank you! More

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had a great experience. John was super helpful and they got my oil cahnged quickly. John was super helpful and they got my oil cahnged quickly. More

by Hannah wrigley Verified Customer Verified Customer

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Excellent service ,thank you for everything Excellent customer support and communication . John answer all my question , they was very helpful customer support and communication . John answer all my question , they was very helpful More

by Sandy Verified Customer Verified Customer

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John is a great service manager and is always very responsive Thank you John for a great experience responsive Thank you John for a great experience More

by tannersmith3 Verified Customer Verified Customer

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John Moen was on top of it! We brought our Grand Wagoneer in after a wreck. The technicians worked efficiently and got everything up and running quickly. I appreciated their spe We brought our Grand Wagoneer in after a wreck. The technicians worked efficiently and got everything up and running quickly. I appreciated their speed and professionalism. My car is back to 100%. Thank you! More

by ryan.bratcher Verified Customer Verified Customer

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Service was good. Pricing also seems to be well above other service options in the area. Pricing also seems to be well above other service options in the area. More

by jeff.wilshire1 Verified Customer Verified Customer

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