John Moen | Page 4

John Moen and Brian Stolz were very helpful on this visit. They helped to get my recall issue taken care of and the technician even found an engine leak that was addressed under warranty. Thanks to eve visit. They helped to get my recall issue taken care of and the technician even found an engine leak that was addressed under warranty. Thanks to everyone! More

by trevorrichards77 Verified Customer Verified Customer

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Excellent service appointment with John Moen Scheduling was easy and the work was completed in a timely manner was easy and the work was completed in a timely manner More

by ahadathar Verified Customer Verified Customer

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It was really good and they addressed my issues John Moen was a very nice service advisor he listened to my problems carefully and help me understand what will be my best solution to it was a very nice service advisor he listened to my problems carefully and help me understand what will be my best solution to it More

by anilrautvc Verified Customer Verified Customer

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John was great and very efficient. I appreciate the level of care that was given and the information provided at pick up. I am very appreciative of the rental vehicle that was provided I appreciate the level of care that was given and the information provided at pick up. I am very appreciative of the rental vehicle that was provided as well. Thank you again John! More

by ARichey Verified Customer Verified Customer

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You didn't fix my jeep the first time you had it even though I sent in videos of the issue and then said have it brought back here if it does it again. I do, then you stick me with the tow bill instead o though I sent in videos of the issue and then said have it brought back here if it does it again. I do, then you stick me with the tow bill instead of just taking it on yourselves. I was told it would be covered, I payed my bill then you send me a second bill for the tow. More

by Jeep guy Verified Customer Verified Customer

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I scheduled my appointment on Tuesday morning for Wednesday morning. I dropped off my car with no indication that I wouldn't have my car for several days. I ended up picking it up on Friday, and the Wednesday morning. I dropped off my car with no indication that I wouldn't have my car for several days. I ended up picking it up on Friday, and the work wasn't done. More

by ANDERSONCUSTOM Verified Customer Verified Customer

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5 John handled both of my cars with ease and got inspections, fire rotations and oil changes done faster than I could do a return at the mall lol, highly would recommend him and hunter ! inspections, fire rotations and oil changes done faster than I could do a return at the mall lol, highly would recommend him and hunter ! More

by jacqueajack Verified Customer Verified Customer

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John Moen is amazing and is the only reason I come to your dealership Great customer service your dealership Great customer service More

by Brandon.Zimmerman0 Verified Customer Verified Customer

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I don't usually do this, but since you asked, I brought my truck in to have them look at my side window. trim. when they got through with the inspection, my side panel next to the window was broken. Now I my truck in to have them look at my side window. trim. when they got through with the inspection, my side panel next to the window was broken. Now I know that panel was not broke when I brought it there, but the guy said it was if that piece was already broke. I would've noticed it .so I asked to speak with the manager and he came out. He was pretty nice guy. He told me to go on Amazon and get the piece and they will put it on for me .Amazon did not have the trend that goes around the window. He said he was gonna text me when he finds the parts, but I never heard from him . they quoted me over $500 to fix what I think they broke. It was just a terrible experience. I just hope and pray that I never ever have to come to your place again. because I know why I was treated that way and it is a shame. More

by jerryharris2547 Verified Customer Verified Customer

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John Moen is the reason I come to the Frisco Dealership. He has great communication and customer service. He has great communication and customer service. More

by brandon@hightechlowvolts.com Verified Customer Verified Customer

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