John Nelson
John Nelson at Jaguar Land Rover Schaumburg

John Nelson | Page 13

General Manager

Jaguar Land Rover Schaumburg

920 W Golf Rd
Schaumburg, IL 60194

5.0
187 Reviews
5.0

187 Reviews

Write a Review

Dealership Experience

15 yrs, 1 mo

187 Reviews of John Nelson

September 12, 2021

Dealership Rating

I had an awesome experience when I purchased my new Velar Range Rover. This was our second purchase with Vonce Isom. He is an amazing sales person and took good care of us. More

by JACKIE-FLOWERS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vonce Isom

August 28, 2021

Dealership Rating
Employee Rating

I had an excellent experience! John did a great job finding the vehicle. Darren did an awesome job with the vehicle orientation. Overall, an excellent experience! More

by michael.yazbec
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darren Little

July 13, 2021

Dealership Rating
Employee Rating

Didn’t completely fix my car and then charged me $750 more to complete the fix. Now the check engine light is on after getting car home! VERY frustrating!! Not good service!! More

by LJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Stephen Pavlik

Jul 13, 2021

LJR responded

Didn’t completely fix my car and then charged me $750 more to complete the fix. Now the check engine light is on after getting car home! VERY frustrating!! Not good service!!

July 08, 2021

Dealership Rating
Employee Rating

More than excellent customer service!David K and the More than excellent customer service! David K and the rest of the team went beyond expectations to help me out to get my new Jaguar F-Pace. Alba C More

by ALBA.COLAVITTI
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Kaminski

July 05, 2021

Dealership Rating

One of the best car buying experiences I have had. Worth the 2 hour drive to see the car. The follow up wit the sales person was top notch. More

by BREEMCLAIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Reed , Raul Tomsa

June 29, 2021

Dealership Rating
Employee Rating

Not good service!!! I don't recommend taking your car to get service here. More

by rzrocio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 24, 2023

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at BillHans@Zeigler.com to discuss further. -Bill Hans, Service Manager

June 24, 2021

Dealership Rating

Salesman i dealt with was very unprofessional....said 1 pr More

by KINGBOOLYLES78
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Bern Doman, Paul Forsythe

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at JohnNelson@Zeigler.com to discuss further. -John Nelson, General Manager

June 16, 2021

Dealership Rating
Employee Rating

If you want the worst experience of your life this is a good place to buy your car - they will disappoint you in ways you wouldn't imagine possible They deserve 0 stars. Purchased $142K Supposed CPO car. More

by Strosek
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jessica Cervantes, Raul Tomsa, Ronnie Robies

June 06, 2021

Dealership Rating
Employee Rating

Great experience from the initial greeting to the final delivery! Very consultative, no pressure. Jacqueline was so helpful in the entire process and willing to stay late two days in a row. More

by Rick
Customer Service
Friendliness
Price
Recommend Dealer
Yes

June 04, 2021

Dealership Rating
Employee Rating

Dave our sales person was fantastic. The General Manager was also a bi help with the deal being complete. Dave was not pressuring us at all. Just gave us the facts on the car and let us make our decision. More

by JOEC15
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Kaminski , Jessica Cervantes, James Russo

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