John Nelson | Page 4

Sales and finance staff were very helpful and willing to negotiate on the vehicle price. negotiate on the vehicle price. More

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Loved my experience. Vonce is amazing made everything go so smooth. I will definitely be recommending him to everyone. Vonce is amazing made everything go so smooth. I will definitely be recommending him to everyone. More

by Drmshalabi Verified Customer Verified Customer

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David and his team were really friendly and helpful, Great customer service!! We loved our car, Great customer service!! We loved our car, More

by JUAN38 Verified Customer Verified Customer

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We bought all of our land river vehicles here and they have made the experience very pleasurable and premium feeling! Especially thanks to Jacqueline, Hunter and Jaylin! Definitely will be using them in t have made the experience very pleasurable and premium feeling! Especially thanks to Jacqueline, Hunter and Jaylin! Definitely will be using them in the future if we r still in il. More

by Natalie Verified Customer Verified Customer

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Always great communication with full transparency. The dealership is a welcoming place to spend your time. The dealership is a welcoming place to spend your time. More

by lbrosnan33 Verified Customer Verified Customer

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Straight to the point, their finance manager Thomas Palm didn't reflect great customer service. There wasn't an open line of communication with him. I went in on a Saturday afternoon to test drive a car, wh didn't reflect great customer service. There wasn't an open line of communication with him. I went in on a Saturday afternoon to test drive a car, which I did like and did the minor paperwork for. I was financing my loan through my bank, and my bank has it set up in the system that all I had to do was email Thomas the dealer funding request form, which I did that same Saturday night. The dealer funding request form has all the instructions for him to follow on it, and telling him what documents were needed to complete the request. Monday morning I find out that Thomas doesn't start working until 1:30pm in the afternoon. I was extremely surprised that he didn't mention this to me on Saturday. I get a text message from my client advisor stating that Thomas did receive the dealer funding request form, but he is in a meeting. It was after 5pm and I still haven't heard anything from Thomas,no call, no text, no email. The dealership doesn't close until 7pm on a Tuesday. So I called him and left a voice message stating to call me regarding my dealer funding request form. Since Thomas didn't call me back I called him the next day which was Tuesday morning and left him a voice message stating that he can cancel the request for me buying the car. His non actions reflected to me that this sale wasn't needed, and that I wasn't a priority. In the end I did buy a car from a different dealership. I can't get the time back that was wasted at the dealership, but I did realize that you win some and you learn some. And I learned a lot about that dealership. More

by queenanetra Verified Customer Verified Customer

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Car selection was good. Finance Manager did not show the best available offer they received from banks. Absolutely do not purchase from this dealership without checking fina Finance Manager did not show the best available offer they received from banks. Absolutely do not purchase from this dealership without checking financing offers from other sources. More

by TK Verified Customer Verified Customer

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It is a clean and nice facility. Finance manager is great to work with. Service department can use improvement. When I called at first I was told the issue I had could not be fixed. Finance manager is great to work with. Service department can use improvement. When I called at first I was told the issue I had could not be fixed. But when I spoke with a service manager, the issue in fact could be fixed and it was. More

by futons.07.gems Verified Customer Verified Customer

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Vonce was very good he is nice and helpful and he is a good salesman very professional good salesman very professional More

by salamn2 Verified Customer Verified Customer

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Alex ALEX ALEX. YOU ARE THE BEST OF THE BEST. WORDS CAN'T EXPLAIN HOW I REALLY FEEL. HE WORKED DAY & NIGHT TO PLEASE US & I LOVE IT. I WAS ABLE TO GET MY D YOU ARE THE BEST OF THE BEST. WORDS CAN'T EXPLAIN HOW I REALLY FEEL. HE WORKED DAY & NIGHT TO PLEASE US & I LOVE IT. I WAS ABLE TO GET MY DREAM CAR. THANKS A MILLION ALEX .YOU ROCK. I WOULD RECOMMEND THIS DEALERSHIP TO THE WORLD . THIS WAS .Y FIRST TIME EVER BUYING A CAR ONLINE & TRUST SOMEBODY ELSE TO TAKE CARE OF MY NEEDS. ALEX DID JUST THAT & I TRUST HIM THREW THE WHOLE PROCESS. THANKS ALEX AGAIN FOR YOUR HARD EORK More

by SHACKLEFORD.TONJIA Verified Customer Verified Customer

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