John Ostlund | Page 35

Great price, hassle free deal. Best dealership experience I have ever had. In and out within an hour and in an amazing quality car. Staff was kind and offered a lot of help. I have ever had. In and out within an hour and in an amazing quality car. Staff was kind and offered a lot of help. More

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Volkswagen - A lifetime of memories. My parents immigrated to the United States over fifty years ago. My father, at one point in his career, supported the German Scientist contingent in engineering immigrated to the United States over fifty years ago. My father, at one point in his career, supported the German Scientist contingent in engineering the rocket that helped our American Astronauts reach the moon. Eventually, our family settled in Seattle, WA. German was the primary language spoken in our household while I was young. Our family car - the VW bug. I remember riding up to Paradise, WA on Mount Rainier to go skiing. Snowy, freezing cold conditions. Cars stalled out all over. Our bug, with my twin brother's and me in the backseat, skis mounted on the roof, and snow chains on the tires just chugged right on up the mountain. No problem. A couple years later, our family moved to Africa. Talk about a climate change. Our family car - the VW Microbus. First car I was allowed to try driving. Remember almost putting into a rat-infested ditch (large stearing wheel!). Used on multiple family safaris (pet Baboon, amazing wildlife). Great vehicle during the rainy season (lots of mud!). A couple years later, our family pulled roots again and moved to the Middle East. Our family car - the VW Brasilia (now, I have read, one of the rarest VWs in the USA). First car I drove with a legal Saudi Arabian driver's license. Lots of wide, open highway in the desert. Weekends were spent driving to a huge inlet off the Red Sea called 'The Creek' that provided my brothers and me with great underwater and sailing adventures. Fast forward to college, career, marriage, first house, and then, our family car - the VW Bug. This bug was a 1974 model and had seen better years. However, on a limited budget, it got me safely to work and back home again through daily rush hour traffic. It's a jungle out there! Over my career years, my family hasn't had many new vehicles. However, the kids are in college and it's mid-life crisis time. You tend to reach for the best. My choice ended up being the 'R'. Great for tackling downhill slalom hills in neutral gear (extreme full-scale go-karting!). Curb-hugging performance. State-of-the-Art technology. Subtle luxury. Top-class German Engineering all the way. I am constantly thinking about my next ride in this vehicle. And it's been over 2 months since I purchased it. The newness just doesn't rub off. The Dean Team. Wow! What a great organization. My Sales Consultant was John Ostlund. Very patient. Very knowledgable. VERY professional. Spent alot of time helping me understand the technology inside the cockpit. I wanted to get this purchase right and he was there to assist me where needed. Price was fair. Vehicle delivery exceptional (thoroughly wiped down, glowing in the showroom at pickup time). Icing on the cake was the Sales Manager, Scott Roberts. He followed up the transaction to ensure that all questions and concerns had been addressed. Very passionate about the Volkswagon brand. 100% customer service. Thank you, Volkswagen, for a great vehicle. Thank you, Dean Team, for a great experience. More

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Good experience overall. Had to take the car back in to get it serviced because the tire pressure light kept coming on. The service crew was very helpful and attentive. They made good recommendations and I get it serviced because the tire pressure light kept coming on. The service crew was very helpful and attentive. They made good recommendations and I am not having issues with the light anymore. The service attendant was very nice and recommended that we go down the street for the registration of the car. However, this is my one complaint: we were informed that we could have taken the plates from our trade in and put them on the new car through registration. At no point were we informed of this when we were at the dealership and it could have saved us a good amount of money. This is my only complaint, otherwise I felt good about the sale and the service we received. More

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Rick Cody and John Ostlund are both very knowledgeable about the products they sell, and very ethical in the way they go about their business. They've both been recognized by Subaru as leaders in their f about the products they sell, and very ethical in the way they go about their business. They've both been recognized by Subaru as leaders in their field, and John in particular knows more about Subarus than pretty much anyone else I know. They treated me with respect and showed great patience as my decision-making process took about 2 months. I was very appreciative of all of their help and very happy with the deal I got on a lease for a new Subaru. I highly recommend working with both Rick and John. More

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I found the Dean Team dealership to be very customer friendly and helpful in finding me a new car. I came to find a specific car for my model to model trade in and the sales staff, particularly John Os friendly and helpful in finding me a new car. I came to find a specific car for my model to model trade in and the sales staff, particularly John Ostlund, was very knowledgeable and successful in finding exactly what I wanted for the deal that I wanted. The financial agent, Rick Richard, was great in that he made it all happen and I was able to drive home in my new car! They might do this all day long but I have only purchased a new car myself a couple of times and they both took the time to explain everything to me and make sure that I understood and was happy with my decision to purchase a car from them. Thanks for making it so easy and a relatively painless experience. More

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It was a HOT day when we purchased our new Outback from Dean Team, served by John Hawkins. He was very friendly, courteous and knowledgeable. It was a pleasure working with him. He had a prior engagemen Dean Team, served by John Hawkins. He was very friendly, courteous and knowledgeable. It was a pleasure working with him. He had a prior engagement for the evening; John Ostlund did a fine job with the delivery. More

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John was great to work w/. He took his time to show me everything about the car. He was friendly, kind, and extremely helpful throughout and after the whole experiance. I would absolutly recommend him t everything about the car. He was friendly, kind, and extremely helpful throughout and after the whole experiance. I would absolutly recommend him to anyone looking to purchase a new or used vehicle. I also could not be happier w/ my new Golf TDI!!! More

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John was great! He sold us our first new car - Subaru WRX, and we love it! We went to the dealership with the "we're just looking attitude" and John greeted us. He gave us facts and specs on the car as WRX, and we love it! We went to the dealership with the "we're just looking attitude" and John greeted us. He gave us facts and specs on the car as well as many others and was very knowledgeable. We sat down to talk numbers and John made it very easy. The Dean Teams "lets talk numbers" form was very easy to understand. John worked with us and his team to make the car affordable, including giving us a great deal on our old WRX as a trade in. We will buy our next car from John and highly recommend him to our co-workers, networkers, friends, and family. Thanks John! More

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When we arrived on the lot, we were greeted and helped by finding the salesperson we were looking for. John Ostlund was the salesman we were looking for. John and Rick worked as a team, there was great team finding the salesperson we were looking for. John Ostlund was the salesman we were looking for. John and Rick worked as a team, there was great teamwork of the employees along with being friendly and answering all of my questions. More

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Rick Cody and Dave Liss were absolutely fantastic!! I made intital contact through the internet sales link and both Dave and Rick were very prompt to get back to me in a timely manner. Both Dave and Rick made intital contact through the internet sales link and both Dave and Rick were very prompt to get back to me in a timely manner. Both Dave and Rick were very helpful and didn't push me at all. John Ostlund helped me as well when Rick and Dave were unavailable. I think the Dean Team does a wonderful job dealing with customers over the internet. In the end, Rick handled my sale and went out of his way to complete the deal in a very seamless and transparent manner. There was no pressure like you see at many other dealerships. Overall, the best car buying experience I have had in a very long time. At delivery Rick took the time to explain all the features and did not appear rushed to get me out the door. Rick is very friendly and was extremely professional. I highly recommend doing business with Rick and the Dean Team!! More

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