John Palombo | Page 9

Excellent as always Carmine went way beyond what would ordinarily be expected to get me my car and so quickly. John explained the new technology so that even I could und Carmine went way beyond what would ordinarily be expected to get me my car and so quickly. John explained the new technology so that even I could understand it. Ozzy made the finance process quick, easy and painless. Mike Shamy, a long-time familiar face, made sure that everything wnt smoothly More

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Very positive experience I went to about 5 different BMW dealers and I found Bridgewater to be my favorite. From the price to the customer service I believe this one beats all I went to about 5 different BMW dealers and I found Bridgewater to be my favorite. From the price to the customer service I believe this one beats all. They are personal, not pushy, and they understand me as an individual and not just as a client. They were very honest and straight forward with a very friendly attitude. I was extremely happy with Mr. Mike Watson, as my client advisor. Super friendly, funny, and very fair with pricing. Unlike other advisors in other dealerships, I felt like I could be very frank with him and he listened to me. He gave me the best price without me even bargaining. Sales manager Mr. Mike Shamy was extremely nice and helpful. After agreeing on the car, I spoke with financial management, Mr. Ozzy Mamoor. I can't stress enough how personal they are, friendly, and honest. He gave me suggestions that would be in my favor and not about sales. He was extremely helpful and informational. Last but not least, Mr. John Palumbo, the tech specialist. He went over the features of my car with me. Again, very helpful, friendly, and he was a wealth of knowledge. Overall, I had a phenomenal experience with the best price. That's why I am rating everyone 5 out 5. And yes I am a real customer. My suggestion is that if anyone goes to other BMW dealers, save BMW of Bridgewater for last and they will see for themselves why this should have been their first choice. Thank you. More

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Amazing Experience Mike Watson and his team couldn't have made getting a new car any easier! He was very responsive to emails and phone calls. The team made the process Mike Watson and his team couldn't have made getting a new car any easier! He was very responsive to emails and phone calls. The team made the process seamless and as low stress as possible. Will be going back to Mike and the rest of the BMW team for all our service appointments and our next car More

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"Great Experience Once Again" Everything went off without a hitch.. This was the 3rd vehicle we have leased with Mike Shamy and our experience has always been very positive. Many t Everything went off without a hitch.. This was the 3rd vehicle we have leased with Mike Shamy and our experience has always been very positive. Many thanks to the rest of the BMW Bridgewater team, they were all great. Steve Lavelle More

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Happy customer! I have visited many dealerships in last 2-3 weeks (BMW and few others) and this is one of the best. My Client advisor Mr. Bill Chludzinski is a true I have visited many dealerships in last 2-3 weeks (BMW and few others) and this is one of the best. My Client advisor Mr. Bill Chludzinski is a true professional and was courteous all the way from the beginning to the end of the transaction. He has 30+ years of experience in this industry, helped me with all the facts and worked with me on the customized lease options for X5 I was looking for. The BMW Genius, John Palombo is very knowledgeable and walked me through all new X5 features very patiently. I also had a chance to speak to Ariana Vera briefly while waiting in the lounge, she has in-depth knowledge of different car technologies and has very pleasant personality. Ozzy Mamoor, from Finance, is very organized and made entire paperwork quick and easy. I will recommend this dealership to everyone. More

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Right Car, Right Price Since BMW's go a long way to selling themselves, you want a dealer that dispenses with all the hard sell tactics that define most car dealers (not jus Since BMW's go a long way to selling themselves, you want a dealer that dispenses with all the hard sell tactics that define most car dealers (not just used car dealers). You want a dealer that provides great service, is responsive, is reasonable in their pricing and negotiating and most of all - is informative and passionate and wants to pass these two virtues on to their clients. My experience at Bridgewater met all these criteria. The highest standard to hold for a BMW sales operation, is to have it perform to the same exacting standards and integrity of the cars which they sell. That was my experience at BMW of Bridgewater. Mssrs Forgione, Mamoor and Palombo each did their jobs in a professionally thorough and friendly manner and easily conveyed their joy, passion and knowledge to me. More

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Best experience ever They help you from the first step to the last one , like the honestly , patience and the costumer attention . They made the experience to buy a car v They help you from the first step to the last one , like the honestly , patience and the costumer attention . They made the experience to buy a car very pleasant and easy , the salesman work with you until you satisfy . More

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GREAT EXPERIENCE! This is my second car from Bridgewater BMW. I initially met with Anthony Catena who was my sales consultant 2.5 years ago. He has since been promoted This is my second car from Bridgewater BMW. I initially met with Anthony Catena who was my sales consultant 2.5 years ago. He has since been promoted to sales mgr. and deservedly so! He set up the test drive for me on the BMW 340i with BMW Genius John Palombo. John was extremely knowledgeable, patient and understanding. He answered all my questions I had on the test drive and really convinced me without any pressure that this was the car for me! Upon returning to the dealership from the test drive Anthony had already got my 320i appraised and gave me the price on the trade in of what I was expecting. This time around Anthony crunched the numbers that convinced me I could actually afford this car on a 36 month lease. He then brought me over to client advisor Bill Chludzinski who couldn't be any more nicer and easy going. He put me right at ease and explained all the particulars to me about the lease. He had the car ready for me a few days later on the day I had requested. I met with Ozzy Mamoor the finance mgr. on the day I picked up the car to finalize the deal and sign the papers. He was very professional and explained all the paper work to me before signing on the lease deal as well as on my trade in. I appreciated his no pressure approach as to not trying to convince me to purchase any additional warranties but giving me very good information so I can make an informed decision. Bill then went over the car manuals and actually followed up a few days later to make sure I was happy with the car and that I had no concerns. Before driving the car home John met with me again and sat me behind the wheel explaining all the features on the car and again answering all my questions. He really gave me the confidence on my 32 mile drive home that it would be worry free even in spite of the rain. I also appreciated the fact that he set up the bluetooth for my phone and my home address on the navigation. I would not hesitate to recommend this dealership. It is worth the trip from anywhere! More

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Arduous car buying experience turns EXTRAORDINARY I can't find words . . . complimentary enough . . to describe the 4 men at BMW of Bridgewater NJ that assisted me in a sale today. Let’s be honest, no I can't find words . . . complimentary enough . . to describe the 4 men at BMW of Bridgewater NJ that assisted me in a sale today. Let’s be honest, no one like dealing with car sales reps, including Dr. Dave Cranky, who I do the car shopping for his family. I was given all the specifics about the deal, goggle all the dealerships in a 100 mile radius called all 5 that had the desired car, handed them the deal - all they had to do was call me back with numbers. Our local Eatontown BMW where helpful but the car sold, Freehold and Tenafly - I'm still waiting for a call back from the sales manager (after leaving 2 voicemail and its now 5 days later - sorry guys), the arrogance of the salesman in Springfield store eliminated them - ( I wouldn't buy a car for them if they gave it to me below cost) this leaves me with Bridgewater BMW. After calling and leaving a message for the sales manager, Mike Shamy, I received a call back in a half hour - I gave him all the specifics and he was confident and reassuring that his dealership could put this deal together. After looking at his inventory and running some number he called me back, I was PLEASANTLY SURPRISED by the deal he was able to offer me. I consulted with Dr. Cranky, called Mr. Shamy back and we agreed on the deal. The next FANTASTIC gentleman I met was Mr. Mike Watson. He called and introduced himself to me, informed me that he would be handling the detail of the sale, he was very knowledgeable and patient and was able to give me a $1000.00 loyalty credit. Nicely done Mr. Watson! When we arrived at the dealership we were greeted by a young man John Polombo who was very pleasant and cordial. Mr. Polombo was very well informed on the workings of the electric car and was AMAZING in teaching Dr. Cranky on how to use it. The last person we met was Mr. Ozzy Mamoor in finance, who was very PATIENT, understanding and answered my long list of questions without getting annoyed. I think it’s fair to say that I'm not easy to please, none the less to far exceed my expectations as they have - WELL DONE GENTLEMAN keep us the great work! L. Lamana More

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Great Expierence Great Experience with all of staff at BMW of Bridgewater especially my knowledgeable salesman Martin Hernandez. They made the process easy, fast and Great Experience with all of staff at BMW of Bridgewater especially my knowledgeable salesman Martin Hernandez. They made the process easy, fast and haggle free! More

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