John Pena | Page 19
Service Advisor
Norm Reeves Toyota Dallas
9525 E R L Thornton Fwy
Dallas, TX 75228
199 Reviews
Write a Review199 Reviews of John Pena
January 22, 2021
This dealership is great! They are on top of things and are great with communication. This is the 2nd car I have purchased with them and I am never disappointed! are great with communication. This is the 2nd car I have purchased with them and I am never disappointed! More
Other Employees Tagged: Shelly Jackowski , BOBBIE ADKINS, Justin Auchter, LEESHA BARNES, JACOB FEGRAEUS, Scott Henderson, Carlos Lopez
December 08, 2020
Thanks, the guy was very nice. They washed my car for Thanks, the guy was very nice. They washed my car for free. I was there for maintenance. He was pretty cool. Handled everything well. Okay Thanks, the guy was very nice. They washed my car for free. I was there for maintenance. He was pretty cool. Handled everything well. Okay More
December 03, 2020
John was very professional and it was wonderful to get our 2007 FJ serviced so quickly. We’ve always been partial to Shelley and we are happy to know John is right up there with her! Thanks John! our 2007 FJ serviced so quickly. We’ve always been partial to Shelley and we are happy to know John is right up there with her! Thanks John! More
Other Employees Tagged: Shelly Jackowski
October 13, 2020
Quick and polite. It’s always nice to schedule during lunch. The lounge area is stocked with water and someone always checks on us with a smile lunch. The lounge area is stocked with water and someone always checks on us with a smile More
Other Employees Tagged: Shelly Jackowski , BOBBIE ADKINS, Justin Auchter, LEESHA BARNES, JACOB FEGRAEUS, Carlos Lopez
October 02, 2020
Liane was awesome. She was incredibly thorough throughout the process. I came in with a great lease with Cowboy Toyota and left with an even better lease with an upgrade. Thank you! the process. I came in with a great lease with Cowboy Toyota and left with an even better lease with an upgrade. Thank you! More
Other Employees Tagged: Liane Mann, Gabriel when i finalized all the paperwork. He was great!
September 14, 2020
As always, excellent customer service, and professional and friendly service personnel - all within a new, impeccably-kept dealership. We live in North Dallas and bought our first Toyota from Cowboy Toyota and friendly service personnel - all within a new, impeccably-kept dealership. We live in North Dallas and bought our first Toyota from Cowboy Toyota. Even though there are closer dealerships to our home, Cowboy Toyota is our dealership for service and future Toyota purchases! More

