John Ramos

I am a frequent flyer at this dealership and always have a top notch experience with the service department. The staff is super professional and very thorough. Prices are reasonable and work is completed a top notch experience with the service department. The staff is super professional and very thorough. Prices are reasonable and work is completed promptly and perfectly. Even if they make a mistake, they own up to it. What else can one ask. Highly recommend. More

by liamm Verified Customer Verified Customer

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There are still the same issues going on with the windshield even with brand new wipers. Also still an issue with apple car play connection. They told me it was my usb cord but the cord works fine I’ windshield even with brand new wipers. Also still an issue with apple car play connection. They told me it was my usb cord but the cord works fine I’m the console but not under the hvac controls which is where the cord plugs in for ApplePlay More

by LINDALALUNA Verified Customer Verified Customer

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Good everything was great in Ontime and everything communicated of the services that made me happy to come back. communicated of the services that made me happy to come back. More

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It was very professional on the part of the service department, including the service manager. department, including the service manager. More

by prasadd1 Verified Customer Verified Customer

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They were great, Marc was great to work with when I purchased my car and the body shop was great when I needed body work done on my car. They even gave me a great SUV to use while they did the repair. purchased my car and the body shop was great when I needed body work done on my car. They even gave me a great SUV to use while they did the repair. More

by brinmem Verified Customer Verified Customer

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The dealership was as helpful as they could be dealing with the problem my application was presenting. with the problem my application was presenting. More

by jimbango Verified Customer Verified Customer

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It was for a recall of augmented cam. Good so far. I used it yesterday and felt different. Good so far. I used it yesterday and felt different. More

by Mrs Oriol Verified Customer Verified Customer

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Izear and team at Mercedes Benz Northhaven placed me in a great car and with a great deal. I would highly recommend Izear if you want a low pressure and knowledgeable representative to assess your requiremen great car and with a great deal. I would highly recommend Izear if you want a low pressure and knowledgeable representative to assess your requirements and provide an awesome solution. More

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P j has been very professional and super helpful in the whole process. That’s my reason for buying Mercedes whole process. That’s my reason for buying Mercedes More

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Spencer, John, Dillon, Karen and Nicole were outstanding to work with!! Actually, I had left some personal items in the loaner and Nicole called me immediately to come back and get them. Teamwork certainly to work with!! Actually, I had left some personal items in the loaner and Nicole called me immediately to come back and get them. Teamwork certainly makes the dreamwork!! Thank you MB of North Haven! More

by anthony.bonnanzio Verified Customer Verified Customer

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