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John Ross
John Ross at David Stanley Chevrolet

John Ross | Page 10

Service Advisor

David Stanley Chevrolet

614 SW 74th St
Oklahoma City, OK 73139

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4.5
97 Reviews
4.5

97 Reviews

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97 Reviews of John Ross

July 04, 2021

Dealership Rating
Employee Rating

I was taken care of right away and they were super friendly. More

by LIZANNE0605
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Schwartz, Barry DeHaas, Patty Cowan, Robert White, Vanessa Malone, Vianey Rodriguez , Jason Ludington, Chelsea Ross, Cynthia Sorto

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Jul 07, 2021

David Stanley Chevrolet responded

We're so glad that we could make your experience awesome. Thank you for taking the time to leave us a review, and we look forward to seeing you again next time.

April 02, 2021

Dealership Rating
Employee Rating

TERRIBLE Very rude and hateful. Saying we can take our TERRIBLE Very rude and hateful. Saying we can take our paper work to our lawyer and sue the company he didn’t care. You all didn’t hold up to your p More

by MY4ANGELWINGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Patty Cowan , Jeff Wilson, There were more but not pictured or listed

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Apr 02, 2021

David Stanley Chevrolet responded

David Stanley's Tires for Life program is a great program that our customers take advantage of on a daily basis. That program does have some very easy to follow guidelines. Unfortunately in this case not all of the qualifications were met . However we did split the cost of the tires for the guest to honor some loyalty to them as a resolution and offered to honor the remainder of the contract with them if they followed the guidelines in the future.

Apr 02, 2021

MY4ANGELWINGS responded

First off we were just told tires for life only lasts for 6 years not for life so another LIE. If you would have told us we had to keep coming back after we did our fulfillment on the card then we would have but we WERE TOLD WE DID’NT HAVE TOO. so you can keep making excuses and lying. You have to live with it. So you asked for a review of our your service and I told you many times how it was horrible. End of argument. Fix your service and stop emailing me.

Apr 02, 2021

David Stanley Chevrolet responded

Thank you for taking the time to leave a review. Unfortunately, we were not able to meet your husbands request. We did however offer to help you guys out with the cost of your tires by splitting that cost with you. Typically when the conditions of the contract are not met there would not be any assistance on the Tires For Life Program. I did give your husband a copy of the contract should you have any more questions or need clarification on the terms of the contract. Also, I did offer to continue the contract for your husband if he wanted to meet the terms outlined in the contract for the future, but he stated that either outcome he would not be returning here for routine service which is the main condition of the contract. Should you have any more questions please give me a call Barry 405-632-3600

February 23, 2021

Dealership Rating
Employee Rating

Very efficient service. My go to dealer for service. John kept me advised all through the process of what the problem was, cost, and how long it would take for repairs. Great people More

by JROSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 23, 2021

David Stanley Chevrolet responded

We're so glad that we could make your experience awesome. Thank you for taking the time to leave us a review, and we look forward to seeing you again next time.

January 24, 2021

Dealership Rating
Employee Rating

Great and fast service fully compliant with the safety of the costumers i will recomend this dealer to all my friends thank you so much More

by CARLOSCABRALES00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 26, 2021

David Stanley Chevrolet responded

We're so glad that we could make your experience awesome. Thank you for taking the time to leave us a review, and we look forward to seeing you again next time.

January 04, 2021

Dealership Rating
Employee Rating

I was very happy with the service I had at David Stanley Chevrolet. They have always done us right and will only go there to have work done. More

by maryallison1255
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Schwartz, Patty Cowan, Robert White, Vanessa Malone, Vianey Rodriguez , Jason Ludington, Chelsea Ross, Jeff Wilson

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Jan 05, 2021

David Stanley Chevrolet responded

We're so glad that we could make your experience awesome. Thank you for taking the time to leave us a review, and we look forward to seeing you again next time.

December 22, 2020

Dealership Rating
Employee Rating

Buen servicio muy amables muy atentos serviciales muy limpió todo las trocas limpias todoste saludan todo esta bien muy bonito todo los carro todos andan de buenas More

by ADRIANHER02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Schwartz, Barry DeHaas, Patty Cowan, Vanessa Malone, Vianey Rodriguez , Jason Ludington, Chelsea Ross, Cynthia Sorto, Darlene Trevino

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Dec 28, 2020

David Stanley Chevrolet responded

Muchas gracias por tomarse su tiempo para darnos su opinion, los esperamos aqui en David Stanley Chevrolet.

December 08, 2020

Dealership Rating
Employee Rating

Poor quality of maintaining a satisfied customer. If you 40 cars to work on allow the customer to get a loaner and help them out. More

by JESSE.JAMES.CASTILLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Barry DeHaas

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Dec 08, 2020

David Stanley Chevrolet responded

Mr. Castillo, It is my understanding that we offered a loaner to you once while you were here. Then later you called back and we offered a loaner to you again. I will have someone from my customer service department reach out to to try to schedule you in with a loaner vehicle. Please let me know if there is anything else we can do to help. Thank you very much

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