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John Russo

Overview Reviews (1327) Inventory (3)

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John Russo

John Russo | Page 6

Service Advisor

Kings INFINITI

20 Neptune Ave
Brooklyn, NY 11235

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4.9

1,327 Reviews

Overview Reviews (1327) Inventory (3)

Dealership Experience

32 yrs, 11 mos

Industry Experience

32 yrs, 11 mos

Languages Spoken

English

4.9

1,327 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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1327 Reviews of John Russo

December 13, 2025

Dealership Rating

Employee Rating

Great Pleasant, great, pleasant great nice great pleasant great pleasant, pleasant, pleasant, pleasant, pleasant, easy, easy, easy In-N-Out great time great pleasant, pleasant, pleasant, pleasant, pleasant, easy, easy, easy In-N-Out great time More

by joedonojr

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Russo

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Feb 12, 2026 -

Kings INFINITI responded

We appreciate your positive review about your recent experience with us!

December 13, 2025

Dealership Rating

Employee Rating

Good service very friendly peoples special John Russo is the best I’m very long time customer here the best I’m very long time customer here More

by MANIRNY1212

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 12, 2026 -

Kings INFINITI responded

Manirny1212, thanks for your praise and kind comments about our team.

December 10, 2025

Dealership Rating

Employee Rating

E. EXPANE EVERY THING TO ME SO YOU KNOW WHAT IS GOING ON WITH YOUR CAR WITH YOUR CAR More

by WEBMEL4749

Verified Customer

Workmanship

Recommend Dealer

Yes

Other Employees Tagged: Sam Shtern, Megan Largana, Matthew Raiten, Carla Martinez

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Feb 12, 2026 -

Kings INFINITI responded

Webmel4749, we're so glad that we were able to go above and beyond your expectations!

December 05, 2025

Dealership Rating

Employee Rating

John has taken care of all my cars for years. I trust him and appreciate his expertise I trust him and appreciate his expertise More

by Frank1969

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Russo

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Feb 12, 2026 -

Kings INFINITI responded

Frank1969, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kings INFINITI, Inc..

December 02, 2025

Dealership Rating

Employee Rating

Everyone was very professional . They answered all my questions. I will recommend all my family and friends to Kings Infiniti. They answered all my questions. I will recommend all my family and friends to Kings Infiniti. More

by GORACK2YOU

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Megan Largana, Matthew Raiten, Carla Martinez

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Feb 12, 2026 -

Kings INFINITI responded

Gorack2you, we are very happy we could provide you with a positive experience!

December 01, 2025

Dealership Rating

Employee Rating

Matthew Raiten -:respectable, kindly, professional, he has got patient with customers. The problem was resolved for short time. Thank you so much. has got patient with customers. The problem was resolved for short time. Thank you so much. More

by Alex

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sam Shtern, Megan Largana, Matthew Raiten, Carla Martinez

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Feb 12, 2026 -

Kings INFINITI responded

Alex, thank you so much for the positive review!

November 29, 2025

Dealership Rating

Employee Rating

Quality service great staff. Servicing quick and easy staff very informative will recommend to others Servicing quick and easy staff very informative will recommend to others More

by LEE.BAPTISTE1212

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Megan Largana, Matthew Raiten, Carla Martinez

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Feb 12, 2026 -

Kings INFINITI responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 28, 2025

Dealership Rating

Employee Rating

Been going there for years now always take care of me good ppl I can trust with my car good ppl I can trust with my car More

by GUNISSMARK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sam Shtern, Megan Largana, Matthew Raiten, Carla Martinez , All the mechanics behind the scene

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Feb 12, 2026 -

Kings INFINITI responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 28, 2025

Dealership Rating

Employee Rating

I was very pleased with the service I got. As usual they did a great job . As usual they did a great job . More

by JBB0159

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 12, 2026 -

Kings INFINITI responded

Jbb0159, thank you so much for the positive review!

November 26, 2025

Dealership Rating

Employee Rating

Easy drop off, know I'm in good hands w John. He kept me informed, needed a lot of work this time, he explained everything to me He kept me informed, needed a lot of work this time, he explained everything to me More

by CKJORDAN66

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Russo

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Feb 12, 2026 -

Kings INFINITI responded

Ckjordan66, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kings INFINITI, Inc..

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