John Russo
John Russo at Kings INFINITI

John Russo | Page 6

Service Advisor

Kings INFINITI

20 Neptune Ave
Brooklyn, NY 11235

Contact Me
4.9
1,341 Reviews

Dealership Experience

33 yrs, 1 mo

Industry Experience

33 yrs, 1 mo

Languages Spoken

English English

4.9

1,341 Reviews

Write a Review

1341 Reviews of John Russo

January 08, 2026

Dealership Rating
Employee Rating

John Russo shows a lot of patience and his customer service is top tier! Thank you John More

by LAREIKT360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Largana

Feb 12, 2026

Kings INFINITI responded

Lareikt360, we are very happy we could provide you with a positive experience!

January 02, 2026

Dealership Rating
Employee Rating

John is very nice person he explain what’s needs to be done and why doesn’t never have you there longer than you have to be and I appreciate that More

by HUGHBYRON1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Largana, Carla Martinez

Feb 12, 2026

Kings INFINITI responded

Hughbyron1970, it's experiences like yours that really keep us motivated!

January 01, 2026

Dealership Rating
Employee Rating

Very happy. The service was excellent. The waiting time was perfect. I don't have anything negative to say about the service. More

by JBEAUCHAMP98
Recommend Dealer
Yes

Other Employees Tagged: John Russo

Feb 12, 2026

Kings INFINITI responded

Jbeauchamp98, we are so happy to read such a great review about Kings INFINITI, Inc.!

December 31, 2025

Dealership Rating
Employee Rating

Very convenient experience. Kind, caring staff and John in particular is very knowledgeable and diligent. More

by MATTHEW.SMARSCH
Recommend Dealer
Yes

Other Employees Tagged: John Russo

Feb 12, 2026

Kings INFINITI responded

Matthew.smarsch, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kings INFINITI, Inc..

December 25, 2025

Dealership Rating
Employee Rating

John is highly professional and was able to find the part the same day so that I don't need to return back for another day. More

by TKSTEVENR6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2026

Kings INFINITI responded

Hi Tkstevenr6, thank you so much for your positive comments about Kings INFINITI, Inc.!

December 23, 2025

Dealership Rating
Employee Rating

Check in was very smooth waiting area comfortable the infinity staff very nice and respectful all and all it was a good experience my only complaint would be that I had a 7am appointment and it took over More

by HHOFMAN
Recommend Dealer
Yes

Other Employees Tagged: John Russo

Feb 12, 2026

Kings INFINITI responded

Hi Hhofman, thank you for taking the time to leave a review for us at Kings INFINITI, Inc.. We're happy we could meet your expectations!

December 23, 2025

Dealership Rating
Employee Rating

Everything was good and professional Done ? ? Nice ?? Nice ?? Convenient Good service Nice job More

by bbcmtv
Recommend Dealer
Yes

Other Employees Tagged: John Russo

Feb 12, 2026

Kings INFINITI responded

Bbcmtv, thank you for your kind words and this wonderful review!

December 22, 2025

Dealership Rating
Employee Rating

The team at Kings Infiniti Service is terrific. Service is dependable and thorough and the work is done in a reasonable amount of time. John Russo is great to work with and explains everything clea More

by HRHSADAMS
Recommend Dealer
Yes

Other Employees Tagged: John Russo

Feb 12, 2026

Kings INFINITI responded

Hello Hrhsadams, we appreciate you taking the time to leave us this feedback.

December 20, 2025

Dealership Rating
Employee Rating

The dealership staff was professional, knowledgeable, and respectful throughout the entire process. Communication was clear, and everything was handled efficiently without pressure. More

by SHAWNDACRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2026

Kings INFINITI responded

Hi Shawndacres, thank you for taking the time to leave a review for us at Kings INFINITI, Inc.. We're happy we could meet your expectations!

December 20, 2025

Dealership Rating
Employee Rating

Great as always. Been coming back for 16 years and will continue to do so More

by SILVA.D.GEORGE
Recommend Dealer
Yes

Other Employees Tagged: John Russo

Feb 12, 2026

Kings INFINITI responded

Silva.d.george, we're so glad that we were able to go above and beyond your expectations!

...
6
...