John Russo
John Russo at Kings INFINITI

John Russo | Page 5

Service Advisor

Kings INFINITI

20 Neptune Ave
Brooklyn, NY 11235

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4.9
1,327 Reviews

Dealership Experience

32 yrs, 11 mos

Industry Experience

32 yrs, 11 mos

Languages Spoken

English English

4.9

1,327 Reviews

Write a Review

1327 Reviews of John Russo

December 25, 2025

Dealership Rating
Employee Rating

John is highly professional and was able to find the part the same day so that I don't need to return back for another day. More

by TKSTEVENR6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2026

Kings INFINITI responded

Hi Tkstevenr6, thank you so much for your positive comments about Kings INFINITI, Inc.!

December 23, 2025

Dealership Rating
Employee Rating

Check in was very smooth waiting area comfortable the infinity staff very nice and respectful all and all it was a good experience my only complaint would be that I had a 7am appointment and it took over More

by HHOFMAN
Recommend Dealer
Yes

Other Employees Tagged: John Russo

Feb 12, 2026

Kings INFINITI responded

Hi Hhofman, thank you for taking the time to leave a review for us at Kings INFINITI, Inc.. We're happy we could meet your expectations!

December 23, 2025

Dealership Rating
Employee Rating

Everything was good and professional Done ? ? Nice ?? Nice ?? Convenient Good service Nice job More

by bbcmtv
Recommend Dealer
Yes

Other Employees Tagged: John Russo

Feb 12, 2026

Kings INFINITI responded

Bbcmtv, thank you for your kind words and this wonderful review!

December 22, 2025

Dealership Rating
Employee Rating

The team at Kings Infiniti Service is terrific. Service is dependable and thorough and the work is done in a reasonable amount of time. John Russo is great to work with and explains everything clea More

by HRHSADAMS
Recommend Dealer
Yes

Other Employees Tagged: John Russo

Feb 12, 2026

Kings INFINITI responded

Hello Hrhsadams, we appreciate you taking the time to leave us this feedback.

December 20, 2025

Dealership Rating
Employee Rating

The dealership staff was professional, knowledgeable, and respectful throughout the entire process. Communication was clear, and everything was handled efficiently without pressure. More

by SHAWNDACRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2026

Kings INFINITI responded

Hi Shawndacres, thank you for taking the time to leave a review for us at Kings INFINITI, Inc.. We're happy we could meet your expectations!

December 20, 2025

Dealership Rating
Employee Rating

Great as always. Been coming back for 16 years and will continue to do so More

by SILVA.D.GEORGE
Recommend Dealer
Yes

Other Employees Tagged: John Russo

Feb 12, 2026

Kings INFINITI responded

Silva.d.george, we're so glad that we were able to go above and beyond your expectations!

December 19, 2025

Dealership Rating
Employee Rating

The service was good, the people around were friendly, and the atmosphere was pleasant. Thank you. More

by LOFAYZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2026

Kings INFINITI responded

Lofayz, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kings INFINITI, Inc..

December 17, 2025

Dealership Rating
Employee Rating

Had to return There was still a leak But it was taken care of of but it was an inconvenience to return the following week More

by TMJET
Recommend Dealer
Yes

Other Employees Tagged: John Russo

Feb 12, 2026

Kings INFINITI responded

We are always more than happy to assist you if anything else comes up. Take care!

December 17, 2025

Dealership Rating
Employee Rating

Clean, warm and extra care. The diagnosis technology when you enter the shop is excellent. Along with my reason for the visit taken cared of promptly More

by SSH.EMERSON
Recommend Dealer
Yes

Other Employees Tagged: John Russo

Feb 12, 2026

Kings INFINITI responded

We appreciate your positive review about your recent experience with us!

December 17, 2025

Dealership Rating
Employee Rating

Great job. Clear. Helped with assuring coverage by Endurance Courteous, thorough. Always a pleasure to work with More

by ALEXANDER.TSUKERMAN
Recommend Dealer
Yes

Other Employees Tagged: John Russo

Feb 12, 2026

Kings INFINITI responded

Alexander.tsukerman, we are very happy we could provide you with a positive experience!

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