John Russo | Page 5

Need heat in customer waiting area. It was freezing inside of there. Not cool when your waiting for a few hours. NOT COOL. It was freezing inside of there. Not cool when your waiting for a few hours. NOT COOL. More

by Les Verified Customer Verified Customer

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Simple from beginning to end. They took care of everything Makes it easy to have car serviced They took care of everything Makes it easy to have car serviced More

by ROMEOROBERT Verified Customer Verified Customer

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As always great service. Have been to different dealer service locations through the years, this one is definitely one of the best in terms of customer care, expertise. Have been to different dealer service locations through the years, this one is definitely one of the best in terms of customer care, expertise. More

by Avishnyak Verified Customer Verified Customer

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Kind, courteous & efficient, verbally informative Ty,ty,ty,ty,ty,ty,ty,ty,ty Ty ty ty ty ty ty ty ty ty Ty,ty,ty,ty,ty,ty,ty,ty,ty Ty ty ty ty ty ty ty ty ty More

by DAVEMUNRO26 Verified Customer Verified Customer

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Work was done while I waited for my car. There were no surprises. John is a professional. I've been a client for more than a decade. There were no surprises. John is a professional. I've been a client for more than a decade. More

by MBEMAK Verified Customer Verified Customer

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John is great. Excellent service and personality Kings Infiniti is a great dealership. Friendly, reliable. Excellent service and personality Kings Infiniti is a great dealership. Friendly, reliable. More

by MALV1127 Verified Customer Verified Customer

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Very professional staff. John was extremely helpful. Only complaint is lack of water or coffee in the waiting lounge John was extremely helpful. Only complaint is lack of water or coffee in the waiting lounge More

by HOOPETER Verified Customer Verified Customer

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Excellent, organized, professsional,,, Russo runs a great operation, knowledgeable. John Russo explains the repairs fully and you feel he is concerned with the customer operation, knowledgeable. John Russo explains the repairs fully and you feel he is concerned with the customer More

by JPN1204 Verified Customer Verified Customer

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I originally got my lease from another dealership so normally I would go to that dealership for service. But one day I had an emergency that made me go to Kings Infiniti and that day changed my mind. Th normally I would go to that dealership for service. But one day I had an emergency that made me go to Kings Infiniti and that day changed my mind. The staff here is great, knowledgeable and friendly. The facility is clean and the wait time is not too too long. John Russo is the gentleman that takes care of my paperwork and he’s just amazing. He tells you in details exactly what’s going on. More

by MOHMED.ELHANAFI Verified Customer Verified Customer

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My greeting was horrible. Luceny was rude. When I got there my appointment wasn't in the system that he use. I showed him my confirmation and he told me that I needed to see J Luceny was rude. When I got there my appointment wasn't in the system that he use. I showed him my confirmation and he told me that I needed to see John so he could tell him how to move forward. The rep that handled my appointment changed it to Wednesday December 31st from Monday December 22nd because of everything that I needed and after all of that I still was only able to get an oil change due to the shop closing early for the holiday. It's unfortunate that I didn't remember her name since she was the initial reason why my experience was the way it was More

by CSALLEY4829 Verified Customer Verified Customer

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