"Best car buying experience "
From getting the car I want, to paying for the car was straight forward. No extra fees. Lovely customer service and very helpful. When I’m upgrading to a newer vehicle I’ll definitely be back, much appreciated.
"Easiest way to buy a car"
- John c
I have never purchased a car on the internet before and had my misgivings. But there were so many good reviews of Paragon that I decided to ignore all my fears and go for it. They had the car I wanted at the price that was reasonable. A few phone calls a few text messages and an arranged delivery ... I could put in a full day's work and have a car waiting for me at the end of the day. Give them your business. Worth it.
"Exceptional customer service"
- Manik Hossain
It was nice meeting them at the dealership. Y
They provided exceptional customer service, very helpful with the process and i am happy with my car so far. If there is anyone i know who wants to purchase a car i will definitely recxommend their staff. I thank you for your time.
Other Employees Tagged:
They treat you with respect explain everything ask you more then one if you want them to go over the paperwork. The hold team took care of my needs and deliver the car straight to my place .
"Efficient. Easy to work with."
John Santiago was super easy to work with. He was willing to meet us out in New Jersey from Queens to come to us to show us the car. We ended up going to his dealership in Queens. He was willing to adjust after we hit rush hour traffic and were late for our appointment. He was super friendly and explained things very well and made it easy to understand. He was efficient with the whole paperwork process. Floor mats were delivered as promised. I would recommend John Santiago to anybody on the market for a car. I love my Accord from Paragon Honda as well!
From beginning to end of the process, John Santiago was so helpful answering all our questions and clearing all our doubts in a very professional and friendly manner.
All the crew at the dealer was friendly, attentive and patient even when our two yo boy was running around.
Overall the best experience during the process of buying a car.
If you are buying a car and expect great experience ask for John, he will be there for you until the end nd after.
"Smooth Transaction with TLC"
I have an extremely busy schedule and live more than a few hours away from the dealership. Gianny Garcia helped me in a manner that was caring and thoughtful. She answered all my questions patiently and reassured me of the process. She then handed my transaction off to John Santiago who I was extremely impressed with. Let me tell you all sales representatives should be modeled after him. He wasn’t pushy, arrogant or impatient to seal a deal. He was the complete opposite and took time to walk us through the whole process. Prior to us even arriving he helped to prepare our sales portfolio to make the transaction as smooth as possible. We were extremely impressed. At the end of our transaction he assured us that if we have any concerns he would be glad to assist us. We’ve couldn’t. have been more pleased with our service. Also with him being a Syracuse University Basketball fan what more could we ask for. Go Paragon and Go Orange 🍊!
"Good staff and service"
John Santiago was great. Didn’t feel pressured. Very knowledgeable with any features. Surprised that he was able to answer many questions. Also staff’s demonstration of car features after sales was a plus. Other salespeople from other dealers not so good. Only problem was final price on vehicle, didn’t feel I got as good a deal as I could have, but partly my fault for not looking up price or reasearching that particular model. In all got a fair price and would recommend. If I get another car would definitely shop here again.
"Amazing customer service "
Nicole Diaz was very helpful in our initial contact with Paragon Honda. She made sure that questions were answered and that we were getting what we wanted in our car. Nicole then connected us to John Santiago who handled the purchasing process for us. John was not only attentive, timely and professional - he went out of his way to make everything as seamless as possible for our family; he drove to our town in NJ twice in a two day period to facilitate paper work & to deliver the car. He is thoughtful and completely on point to what will support customers at every stage of the purchasing process. We were highly impressed with the dealership overall and with the various people besides Nicole and John who helped in the process. And in particular we appreciate how valuable it is to find someone as excellent as John Santiago and are grateful to him for all his help.
My experience of leading a new car after 16 yrs relaxing & smooth!! Would definitely go back to Paragon Honda! , to John Santiago!!! Thank you again!