John Shaw | Page 65

I have been a customer of Crown Acura for 10 years. I went to them this morning to begin the process to look for a new to me car. John Shaw has been my service person for 10 years. He has always taken went to them this morning to begin the process to look for a new to me car. John Shaw has been my service person for 10 years. He has always taken excellent car of me over the 10 year relationship. He referred me to Chris. Chris was polite, friendly, knowledgeable and thorough in his discussions about the relative value of a new versus a certified, low mileage used car. I told him what my criteria were and he met them. I am extremely pleased with the deal and the car, a TSX with nav with ~ 7800 miles in the color I wanted. He easily instilled confidence in me. Kevin made the financing easy and quick and was very helpful in his advice re options. Larry took the time to come over and speak with me and congratulate me on my purchase. Although my initial intention was to begin the search, I am pleased that I was able to get what I wanted with the dealer I trust. More

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John has gone above and beyond every time I have gone in for service. He has been extremely friendly and accomodating since my very first visit and I didn't even purchase my vehicle at his location. John's for service. He has been extremely friendly and accomodating since my very first visit and I didn't even purchase my vehicle at his location. John's customer service skills are exceptional and I would definitely purchase a vehicle at this dealership if I were buying another Acura because of him. More

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I own a 2003 Acura, bought it from Crown Acura in Clearwater and have always had all service completed at this dealership. Recently I encountered a significant problem and Crown along with Mr. Shaw Clearwater and have always had all service completed at this dealership. Recently I encountered a significant problem and Crown along with Mr. Shaw really "stepped up to the plate" to assist in getting it repaired in a short period of time and assisted in the paperwork to keep my costs reasonable. One could not find a better Service Department then the one supported by Crown Acura and the fine Service Writers. More

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Just returned home with my new Acura TL. I had a very rewarding experience with Crown Acura. This is my third Acura and the reason is due to several people at Crown Acura. First, my salesman, Chris Dun rewarding experience with Crown Acura. This is my third Acura and the reason is due to several people at Crown Acura. First, my salesman, Chris Duncanson is a true professional who knows how to treat people. He totally understands my needs and then applies his expertize to make them materialize. He's fair and treats you makes you feel truly appreciated. It always a pleasure dealing with Chris, and you know you'll get a the best deal possible with him. I left elated over my latest purchase. The closing was handled by Sue Ellen Rumple. She makes a very complicated process very easy. She is easy to deal with and takes through the paperwork with expertize and confidence. The other reason I keep coming back to Crown Acura is John Shaw, in the service dept. John is a true professional who cares about you and your car. I have never brought any of my autos anywhere but to Crown Acura. I know my car has been serviced by the best and it gives you a feeling of confidence when you drive your auto. John takes the time to explain everything that will be done to your car, and never a surprise. I'm proud to be a Crown Acura customer, and will remain one. Sincerely, Anthony Lauro More

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The service staff at Crown Acura is excellent. I changed dealerships over 5 years ago because a friend highly recommended the service department at Crown Acura. I was introduced to John Shaw at my first vi dealerships over 5 years ago because a friend highly recommended the service department at Crown Acura. I was introduced to John Shaw at my first visit and he has been my service manager ever since. John has always provided me with acurate quotes for my service with no surprises. He always provides me with a thorough explanation of the sevice performed and gives recommendations when it is appropriate. John is the consummate professional. Thank you John and the staff at Crown Acura! More

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