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John Shipman
John Shipman | Page 3
Service Manager
Tonkin Gladstone Hyundai
19300 SE McLoughlin Blvd
Gladstone, OR 97027
152 Reviews
152 Reviews of John Shipman
Verified Customer
September 14, 2023
John Shipman, service mgr, runs an outstanding operation. His personal role in coordinating the repair on my vehicle as well as the effort of his staff (eg Thien) - highly commendable. I’m grateful I put my His personal role in coordinating the repair on my vehicle as well as the effort of his staff (eg Thien) - highly commendable. I’m grateful I put my automobile in their care. More
by BILLBLAZER
Other Employees Tagged: Thien
September 05, 2023
Very helpful and attentive to my needs and concerns. Answered all questions that I had. Answered all questions that I had. More
by MCVILLEGAS112
Other Employees Tagged: Nabil Haymoor, Will Heredia , Ali Geramimafi, Logan Lapine, Dane Walen
August 25, 2023
When i brought my Elantra in for the 15000 mile oil change they noticed the radiator had a crack in it. They ordered the parts and set up another appointment and everything went fine. I am happy with t change they noticed the radiator had a crack in it. They ordered the parts and set up another appointment and everything went fine. I am happy with the service I received. More
by RANDYRRK
Other Employees Tagged: Jesse Salazar
August 24, 2023
John and the entire service department were remarkable. We were so impressed that, when it's time to buy our next Palisade, we're coming here from Arizona to buy it. We were so impressed that, when it's time to buy our next Palisade, we're coming here from Arizona to buy it. More
by 2BYBEE
August 23, 2023
10 am appt for oil change Dropped off car at 9:45 and waited. At 11:00 I asked status and was told 30 minutes. Car done at 11:40. Inspection suggested injector service?? Also rear brakes ( no percent or waited. At 11:00 I asked status and was told 30 minutes. Car done at 11:40. Inspection suggested injector service?? Also rear brakes ( no percent or measure given). After previous oil change alignment suggested and I went to shop who found no problem. I am dissatisfied by these suggestions. How can inspection determine injector probs? Feel like I am being upsold. Never waited so long for oil change. Bought my car there but don't plan to return with honesty in question More
by ERIC.SMITH5
August 23, 2023
The personnel is wonderful, however the waiting room is just not what I expect from a dealership. Build a waiting room that makes your customers feel special. Frankly, I'm used to a Lexus waiting room. just not what I expect from a dealership. Build a waiting room that makes your customers feel special. Frankly, I'm used to a Lexus waiting room. Sitting around in an uncomfortable room is just not awesome. Even Toyota in Wilsonville has a more comfortable place to be for the hours you have to spend having recall updates to your car. More
by EDRUSSO
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