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John Shipman
John Shipman | Page 2
Service Manager
Tonkin Gladstone Hyundai
19300 SE McLoughlin Blvd
Gladstone, OR 97027
152 Reviews
152 Reviews of John Shipman
Verified Customer
October 23, 2023
Friendly, knowledgeable service advisers who go above and beyond to see to it that your car is always being kept in the best shape possible while respecting you and your needs as their customer. beyond to see to it that your car is always being kept in the best shape possible while respecting you and your needs as their customer. More
by FBOEGE
Other Employees Tagged: Daniel Boege, Aline Bish, Floyd Schafer , Ali Geramimafi, Dane Walen
October 17, 2023
They have always gotten me in quickly for a service or a repair. Work done 100% the first time with speedy service and super nice staff. repair. Work done 100% the first time with speedy service and super nice staff. More
by williams.leeanna
Other Employees Tagged: Floyd Schafer , Ali Geramimafi, Dale Goodson, Hero Yoon, Mary hugger
October 13, 2023
I had an engine light on, a warning on the display, and a BlueLink email that I needed to get the engine checked. The earliest my usual dealer could squeeze me in was almost a month out. I called Tonkin, a BlueLink email that I needed to get the engine checked. The earliest my usual dealer could squeeze me in was almost a month out. I called Tonkin, and the woman said, "Bring it by tomorrow." I said, do I need an appointment confirmation or anything? She said, "You don't need an appointment. Your engine light is on. That's an emergency. Just bring the car in, and they'll squeeze you in." Now, THAT's the correct response. I took the car in, and everyone was very nice, knowledgeable, and laid back. In less than two hours, I got a call that the car was ready. That's the kind of service I want. Needless to say, I will be switching dealers. More
by bjsafdie
October 12, 2023
It’s been an interesting experience with my second vehicle purchase. When I have brought issues to the service center with my vehicle things to this day have not been done then when I have dropped my vehicle purchase. When I have brought issues to the service center with my vehicle things to this day have not been done then when I have dropped my vehicle off and you have it for a lengthy time (2 months) no communication happens from your service representative. I’m left wondering. Then when service is done I have no paperwork given to say what was repaired parts etc. it is disappointing to love my car and not have things since the day I drove off the lot not fixed. Including a in my eyes a safety issue with my drivers seat. Which I was told was on a national back order. Still waiting but again past issue have just been ignored. It is an overall disappointment the new service mgr is doing his best but I feel the service department runs short. More
by MARYKAYCRICHTER
Other Employees Tagged: Hero Yoon
October 06, 2023
Every time I come to this dealership there’s an issue. . I’ve been given incorrect diagnoses of my vehicle, I’ve had to reschedule appointments that I made in advance due to not having the part in, they ch . I’ve been given incorrect diagnoses of my vehicle, I’ve had to reschedule appointments that I made in advance due to not having the part in, they charged me upwards of $80 to replace a headlight in my car which is robbery.. and the communication is lacking tremendously. So much room for improvement, maybe management needs to be looked at, idk but I’ll be using a different Hyundai dealership going forward More
by DANICHILDERS
September 20, 2023
Easy to work with fair, kind store clean . Very pleasant. Enjoyable knowledge. Detailed. No hassle Very pleasant. Enjoyable knowledge. Detailed. No hassle More
by Gromano541
Other Employees Tagged: Aline Bish , Ali Geramimafi, Dale Goodson, Jesse Salazar
September 17, 2023
This has been the best experience with Gladstone Hyundai! Great friendly and knowledgeable staff including the buying experience Sale/finance team members plus maintenance/customer service department Great friendly and knowledgeable staff including the buying experience Sale/finance team members plus maintenance/customer service department More
by Hollyjoelorenz8
Other Employees Tagged: Dane Walen, Hero Yoon, Thien is the best!
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