John Simonelli | Page 10

Great experience. I buy all of my company trucks here. Always very friendly and accommodating. John is the best car person in the area . I have worked with experience. I buy all of my company trucks here. Always very friendly and accommodating. John is the best car person in the area . I have worked with John for years More

by BCLARK12 Verified Customer Verified Customer

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BAD to GREAT Once I got past my historical salesperson, the experience was GREAT. I reached out to Tony Mazzola and left THREE voicemails, none of which we returne Once I got past my historical salesperson, the experience was GREAT. I reached out to Tony Mazzola and left THREE voicemails, none of which we returned. I then got connected to management and ultimately Brad who did a wonderful job leading me through the purchase. The average rating is because it went from the lowest possible to excellent. More

by ELFLICKER Verified Customer Verified Customer

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An hour away... Faulkner GMC is worth the Drive We have dealt with every department at this dealership, and can absolutely tell you that the tone set at the top must be one of striving for greatness We have dealt with every department at this dealership, and can absolutely tell you that the tone set at the top must be one of striving for greatness and exceptional customer service. We have been treated beyond fairly by the sales team, the finance department, parts department, bodywork department and Jim Keyser representing their Service Department. In our most recent visit, we found Jim to be particularly helpful it is explanation of the cars needs the costs involved in future suggestions for repairs on the horizon. I’m generally not that happy with someone delivers news that my car needs several hundred dollars worth of work. Somehow when Jim Tells me what my car needs, the value and necessity of his recommended repairs is undeniable. We already know that our next visit will include new brake pads. I’ve never met Mr Faulkner, but must say his team treats us like he is my long time friend. What a gift! More

by DaveinPhilly Verified Customer Verified Customer

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BUICK SERVICE ALL THE SERVICE PEOPLE AT FAULKNER ARE OUTSTANDING. IT IS THE BEST SERVICE DEPT STAFF IN THE AREA. THERE HAS NEVER BEEN ONE SITUATION WHERE I WAS NOT ALL THE SERVICE PEOPLE AT FAULKNER ARE OUTSTANDING. IT IS THE BEST SERVICE DEPT STAFF IN THE AREA. THERE HAS NEVER BEEN ONE SITUATION WHERE I WAS NOT HAPPY. THEY ARE PROMPT, COURTEOUS, HELPFUL & RELIABLE ALWAYS. I WILL BE A LIFETIME CUSTOMER WITH THIS DEALARSHIP More

by GSHERUDA Verified Customer Verified Customer

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Great Dealership from Top to bottom! I've bought many vechicles from Faulkner GMC West Chester and have never been disappointed! Great Team an even better group of people! I've bought many vechicles from Faulkner GMC West Chester and have never been disappointed! Great Team an even better group of people! THANK YOU ALL! More

by SMITHA56 Verified Customer Verified Customer

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Very positive experience We came in to buy a truck on short notice, and Bryant Pullins and John Simonelli were fantastic. They got us into the right trucks to test drive and We came in to buy a truck on short notice, and Bryant Pullins and John Simonelli were fantastic. They got us into the right trucks to test drive and several hours later we left with a truck. Very positive experience. Would recommend them to anyone. More

by WRS52 Verified Customer Verified Customer

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Great dealership All totaled we have bought about 10 cars from this dealership. We keep going back because everyone is such a pleasure to work with. The service cent All totaled we have bought about 10 cars from this dealership. We keep going back because everyone is such a pleasure to work with. The service center is very accommodating and your car is fixed within a timely manner. More

by MACMAN822 Verified Customer Verified Customer

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Service recall and phone issues handled professionally, friendly and with warmth worked diligently on phone issue and radio issue service tech also wor recall and phone issues handled professionally, friendly and with warmth worked diligently on phone issue and radio issue service tech also worked same as above his name is Rob More

by RLOMBARDI1952 Verified Customer Verified Customer

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Solid experience I had a very good experience at Faulkner GMC. They serviced my truck while I waited and returned it to me washed and ready to go with zero delay. The I had a very good experience at Faulkner GMC. They serviced my truck while I waited and returned it to me washed and ready to go with zero delay. The service rep was friendly and courteous. More

by info@kmgardens.com Verified Customer Verified Customer

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