John Simonelli | Page 22
General Sales Manager
Faulkner Buick GMC West Chester, INC.
705 Autopark Blvd.
West Chester, PA 19382
224 Reviews
Write a Review224 Reviews of John Simonelli
October 18, 2018
Excellent When I first went looking for a new vehicle stop at several dealerships it was not looking promising until I visit Faulkner And met the staff they w When I first went looking for a new vehicle stop at several dealerships it was not looking promising until I visit Faulkner And met the staff they were very patient friendly in accommodating me with the type of truck I was looking ... More
Other Employees Tagged: Perry Bonifazi , Karl Graves
October 16, 2018
Customer Service Everyone was very helpful and friendly. Bryant took lots of extra time explaining all the features of the vehicle to make sure we were comfortable wi Everyone was very helpful and friendly. Bryant took lots of extra time explaining all the features of the vehicle to make sure we were comfortable with everything before leaving. More
Other Employees Tagged: Bryant Pullins , Karl Graves
October 11, 2018
Service review Great service,no issues. Waiting time was great. Leslie was wonderful to work with. Everyone very pleasant and friendly.would recommend this dealersh Great service,no issues. Waiting time was great. Leslie was wonderful to work with. Everyone very pleasant and friendly.would recommend this dealership to all my friends. More
Other Employees Tagged: Michael Strohmetz, Bryant Pullins, Perry Bonifazi, Leslie Hurst , Ted Donnon, Hugh Gillespie, Chris Johenning, James Keyser, Jack Platt
October 11, 2018
New Lease (tech problem) Jack was great, he helped delicate the issue with my car. It went very smoothly. Everyone was very helpful. Customer service is always at a high level Jack was great, he helped delicate the issue with my car. It went very smoothly. Everyone was very helpful. Customer service is always at a high level here. More
Other Employees Tagged: Perry Bonifazi , Matt Corcoran, Tony Mazzola, Jack Platt
October 10, 2018
finally got truck fixed made a appointment to get vehicle fixed was very surprised how prompt the service agent was and it didn't take long to get the problem fixed. I forgot made a appointment to get vehicle fixed was very surprised how prompt the service agent was and it didn't take long to get the problem fixed. I forgot to get the agent name but he did a very good job More
Other Employees Tagged: Bryant Pullins, Leslie Hurst , Karl Graves
September 23, 2018
Great experience. I buy all of my company trucks here. Always very friendly and accommodating. John is the best car person in the area . I have worked with experience. I buy all of my company trucks here. Always very friendly and accommodating. John is the best car person in the area . I have worked with John for years More
Other Employees Tagged: Michael Strohmetz , Matt Corcoran, Tony Mazzola
September 05, 2018
BAD to GREAT Once I got past my historical salesperson, the experience was GREAT. I reached out to Tony Mazzola and left THREE voicemails, none of which we returne Once I got past my historical salesperson, the experience was GREAT. I reached out to Tony Mazzola and left THREE voicemails, none of which we returned. I then got connected to management and ultimately Brad who did a wonderful job leading me through the purchase. The average rating is because it went from the lowest possible to excellent. More
Other Employees Tagged: Matt Corcoran, Karl Graves, Tony Mazzola, Brad Thompson
August 31, 2018
An hour away... Faulkner GMC is worth the Drive We have dealt with every department at this dealership, and can absolutely tell you that the tone set at the top must be one of striving for greatness We have dealt with every department at this dealership, and can absolutely tell you that the tone set at the top must be one of striving for greatness and exceptional customer service. We have been treated beyond fairly by the sales team, the finance department, parts department, bodywork department and Jim Keyser representing their Service Department. In our most recent visit, we found Jim to be particularly helpful it is explanation of the cars needs the costs involved in future suggestions for repairs on the horizon. I’m generally not that happy with someone delivers news that my car needs several hundred dollars worth of work. Somehow when Jim Tells me what my car needs, the value and necessity of his recommended repairs is undeniable. We already know that our next visit will include new brake pads. I’ve never met Mr Faulkner, but must say his team treats us like he is my long time friend. What a gift! More
Other Employees Tagged: Matt Corcoran, Chris Johenning, James Keyser
August 22, 2018
BUICK SERVICE ALL THE SERVICE PEOPLE AT FAULKNER ARE OUTSTANDING. IT IS THE BEST SERVICE DEPT STAFF IN THE AREA. THERE HAS NEVER BEEN ONE SITUATION WHERE I WAS NOT ALL THE SERVICE PEOPLE AT FAULKNER ARE OUTSTANDING. IT IS THE BEST SERVICE DEPT STAFF IN THE AREA. THERE HAS NEVER BEEN ONE SITUATION WHERE I WAS NOT HAPPY. THEY ARE PROMPT, COURTEOUS, HELPFUL & RELIABLE ALWAYS. I WILL BE A LIFETIME CUSTOMER WITH THIS DEALARSHIP More
Other Employees Tagged: Leslie Hurst , Ted Donnon, Chris Johenning, Paul Johenning, James Keyser, Tony Mazzola, Jack Platt
August 04, 2018
Great Dealership from Top to bottom! I've bought many vechicles from Faulkner GMC West Chester and have never been disappointed! Great Team an even better group of people! I've bought many vechicles from Faulkner GMC West Chester and have never been disappointed! Great Team an even better group of people! THANK YOU ALL! More
Other Employees Tagged: Michael Strohmetz, Tom Delgott, Brett Paden , Ted Donnon, Hugh Gillespie, Karl Graves, John Simonelli

