John Simonelli | Page 22

Excellent When I first went looking for a new vehicle stop at several dealerships it was not looking promising until I visit Faulkner And met the staff they w When I first went looking for a new vehicle stop at several dealerships it was not looking promising until I visit Faulkner And met the staff they were very patient friendly in accommodating me with the type of truck I was looking ... More

by MIKEMIELE88 Verified Customer Verified Customer

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Customer Service Everyone was very helpful and friendly. Bryant took lots of extra time explaining all the features of the vehicle to make sure we were comfortable wi Everyone was very helpful and friendly. Bryant took lots of extra time explaining all the features of the vehicle to make sure we were comfortable with everything before leaving. More

by IMFREDONNA Verified Customer Verified Customer

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Service review Great service,no issues. Waiting time was great. Leslie was wonderful to work with. Everyone very pleasant and friendly.would recommend this dealersh Great service,no issues. Waiting time was great. Leslie was wonderful to work with. Everyone very pleasant and friendly.would recommend this dealership to all my friends. More

by judi52pd Verified Customer Verified Customer

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New Lease (tech problem) Jack was great, he helped delicate the issue with my car. It went very smoothly. Everyone was very helpful. Customer service is always at a high level Jack was great, he helped delicate the issue with my car. It went very smoothly. Everyone was very helpful. Customer service is always at a high level here. More

by FELLONASTEVE Verified Customer Verified Customer

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finally got truck fixed made a appointment to get vehicle fixed was very surprised how prompt the service agent was and it didn't take long to get the problem fixed. I forgot made a appointment to get vehicle fixed was very surprised how prompt the service agent was and it didn't take long to get the problem fixed. I forgot to get the agent name but he did a very good job More

by jfbtoy56 Verified Customer Verified Customer

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Great experience. I buy all of my company trucks here. Always very friendly and accommodating. John is the best car person in the area . I have worked with experience. I buy all of my company trucks here. Always very friendly and accommodating. John is the best car person in the area . I have worked with John for years More

by BCLARK12 Verified Customer Verified Customer

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BAD to GREAT Once I got past my historical salesperson, the experience was GREAT. I reached out to Tony Mazzola and left THREE voicemails, none of which we returne Once I got past my historical salesperson, the experience was GREAT. I reached out to Tony Mazzola and left THREE voicemails, none of which we returned. I then got connected to management and ultimately Brad who did a wonderful job leading me through the purchase. The average rating is because it went from the lowest possible to excellent. More

by ELFLICKER Verified Customer Verified Customer

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An hour away... Faulkner GMC is worth the Drive We have dealt with every department at this dealership, and can absolutely tell you that the tone set at the top must be one of striving for greatness We have dealt with every department at this dealership, and can absolutely tell you that the tone set at the top must be one of striving for greatness and exceptional customer service. We have been treated beyond fairly by the sales team, the finance department, parts department, bodywork department and Jim Keyser representing their Service Department. In our most recent visit, we found Jim to be particularly helpful it is explanation of the cars needs the costs involved in future suggestions for repairs on the horizon. I’m generally not that happy with someone delivers news that my car needs several hundred dollars worth of work. Somehow when Jim Tells me what my car needs, the value and necessity of his recommended repairs is undeniable. We already know that our next visit will include new brake pads. I’ve never met Mr Faulkner, but must say his team treats us like he is my long time friend. What a gift! More

by DaveinPhilly Verified Customer Verified Customer

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BUICK SERVICE ALL THE SERVICE PEOPLE AT FAULKNER ARE OUTSTANDING. IT IS THE BEST SERVICE DEPT STAFF IN THE AREA. THERE HAS NEVER BEEN ONE SITUATION WHERE I WAS NOT ALL THE SERVICE PEOPLE AT FAULKNER ARE OUTSTANDING. IT IS THE BEST SERVICE DEPT STAFF IN THE AREA. THERE HAS NEVER BEEN ONE SITUATION WHERE I WAS NOT HAPPY. THEY ARE PROMPT, COURTEOUS, HELPFUL & RELIABLE ALWAYS. I WILL BE A LIFETIME CUSTOMER WITH THIS DEALARSHIP More

by GSHERUDA Verified Customer Verified Customer

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Great Dealership from Top to bottom! I've bought many vechicles from Faulkner GMC West Chester and have never been disappointed! Great Team an even better group of people! I've bought many vechicles from Faulkner GMC West Chester and have never been disappointed! Great Team an even better group of people! THANK YOU ALL! More

by SMITHA56 Verified Customer Verified Customer

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