John Stephens

Mirina was very prompt to pay attention to my problem. She even got me a courtousy ride to my COL. Part ordered, repair scheduled. Thanks She even got me a courtousy ride to my COL. Part ordered, repair scheduled. Thanks More

by glkuiper Verified Customer Verified Customer

Report | Print

John and the entire team have always been fantastic. We appreciate the service we receive every trip we make to get our car serviced 😁. John is always a pleasure and enjoy the shuttle service he provid We appreciate the service we receive every trip we make to get our car serviced 😁. John is always a pleasure and enjoy the shuttle service he provides 😄 More

Report | Print

Marina is the best always on top of her job. The shuttle driver is so nice. The shuttle driver is so nice. More

by Alainanapier123 Verified Customer Verified Customer

Report | Print

Terrible customer service. VERY DIFFICULT to get a human to answer phone in Service. But it gets WORSE ! When I finally got a human on the line ( After FIVE tries) to ans VERY DIFFICULT to get a human to answer phone in Service. But it gets WORSE ! When I finally got a human on the line ( After FIVE tries) to answer a quick question about my flat tire. (as I'm on the side of the road changing in Cold weather), her response was, "All of our technicians are Busy". So I hung up and called another Dealer who I did NOT buy my Palisades from. They answered in 5 seconds put me through to a technician in 15 seconds and he answered my question and Saved the day! AVOID St Augustine Hyundai because they WONT be there when you Really need them. I won't be going back to them for Service again and Certainly wil NEVER buy another vehicle from them again More

Report | Print

Please thank Tunde, my service advisor, the technicians, who serviced my car, and John, who was my shuttle service driver, for their excellent highly valued professional service. Thank everyone very much. who serviced my car, and John, who was my shuttle service driver, for their excellent highly valued professional service. Thank everyone very much. More

by ppatruno Verified Customer Verified Customer

Report | Print

Danny was terrific. He explained what they did & even sent me a video. He even took the time to clean all my windows (like really clean them). The Hyundai of Saint Au He explained what they did & even sent me a video. He even took the time to clean all my windows (like really clean them). The Hyundai of Saint Augustine Service department continues to be top notch. More

by COUPONTERESA67 Verified Customer Verified Customer

Report | Print

Great service. Good communication. Great hospitality. Amazing at explaining services rendered. Would recommend to others. Good communication. Great hospitality. Amazing at explaining services rendered. Would recommend to others. More

by Isaiah Verified Customer Verified Customer

Report | Print

Service was excellent from start to finish. The advisor explained everything clearly, and the shuttle driver was also great and very professional. The advisor explained everything clearly, and the shuttle driver was also great and very professional. More

by Isaiah Verified Customer Verified Customer

Report | Print

I like the new car! Very nice, drives well. Only using as an additional vehicle. Very nice, drives well. Only using as an additional vehicle. More

by JWANDAMBERSTEPHENS Verified Customer Verified Customer

Report | Print

The service department, especially my service writer Danny, goes above and beyond to make sure I’m well taken care of. Danny, goes above and beyond to make sure I’m well taken care of. More

by MrsDrPain Verified Customer Verified Customer

Report | Print