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Fair Oaks Ford
Naperville, IL
3,241 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
April 18, 2026
Good service department.
Done right. Completed on time as promised. Delicious snacks and coffee in waiting area.
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by Russswanson
Employees Worked With
April 14, 2026
Alyssa was great!
She was very helpful and made sure I got the price I saw online. The entire staff seemed very friendly and happy to help. The entire process was very
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by Trini
Employees Worked With
Alyssa Pacella
April 08, 2026
Found the Mustang I was searching for in short order!
I was treated very well by the sales staff!
I recommend their service department because it is very clean and staffed with professionals!
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by Total Performance
Employees Worked With
Arline Kuhr
Dealership Inventory (404 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Free Coffee
- Free Drinks
- Free WiFi
- Home Delivery
- Home Test Drives
- No Contact Transactions
- Pet Friendly
- Rental Car Service Onsite
- Service Pickup and Delivery
- Shuttle Service
- Television
- Vehicle Sanitization
- Vending Machines
- Virtual Appointments
