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John Torres
John Torres at City Limits Nissan

John Torres

Service Director

City Limits Nissan

4914 S I-35 Frontage Rd
Austin, TX 78745

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4.2
16 Reviews

Languages Spoken

English English

Spanish Spanish

4.2

16 Reviews

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16 Reviews of John Torres

November 27, 2025

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Employee Rating

Was a nice dealership and they caught an issue that the dealership that sold me the car missed which allowed the other dealership to fix. More

by leeboyd73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez, Jay Carlos, Alex Ramirez, Emmanuel Soto

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Nov 28, 2025

City Limits Nissan responded

Hi, thank you for choosing our dealership! We consistently strive to deliver exceptional service and ensure our customers' complete satisfaction. Thank you for trusting us with your car.

November 26, 2025

Dealership Rating
Employee Rating

Everybody at this particular Dealership was very friendly and I see that this place of business hired the best Staff, Thank you so much! Bless you All !! More

by JGARZA4SHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez, Jay Carlos, Alex Ramirez, Emmanuel Soto

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Nov 26, 2025

City Limits Nissan responded

Thank you so much for your kind review regarding your Service visit, we appreciate the opportunity to earn your business and we are glad to hear the team took great care of you! If you have any additional needs, please reach out to us at 512-444-1400 and we'd be more than happy to help. Have a great holiday weekend and we hope to see you soon! Thank you, Jason Laguna General Manager

November 11, 2025

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Employee Rating

City Limits Nissan has always been very cordial with my appointments. Thanks to all the helpful staff More

by californiaiaye101@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Summer Longoria, Mario Palomo

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Nov 13, 2025

City Limits Nissan responded

We are so glad to hear you had a great visit with the team and we appreciate that you took the time out of your day to tell us about your visit! If you need anything, please don't hesitate to call us at 512-444-1400 and we'd be more than happy to help. Thanks again and have a great weekend! Jason Laguna General Manager

October 06, 2025

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Employee Rating

Daniel is the best! Have worked with him several times over the years. Always very professional and responsive to questions and with updates. Thanks again Daniel! The se More

by VIC.RAMIREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez, Jay Carlos, Alex Ramirez, Emmanuel Soto

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Oct 06, 2025

City Limits Nissan responded

We are grateful for the continued opportunity to earn your business and appreciate you taking the time out of your day to leave us a review! I'll be sure to pass your comments along, please don't hesitate to call us if you have any further needs. Thanks again and have a great week! Jason Laguna General Manager

September 21, 2025

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Employee Rating

Very helpful and very kind staff at the Nissan center. Took great care of my car. More

by Lkosobucki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez, Jay Carlos, Alex Ramirez, Emmanuel Soto

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Sep 22, 2025

City Limits Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 07, 2025

Dealership Rating
Employee Rating

They have not been able to resolve a dead battery issue since I bought the truck in 09/23. I have brought the truck many times & they cannot find the issue. I would never recommend this dealership or vehic More

by rgperez55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 08, 2025

City Limits Nissan responded

We are sorry to hear that you have had an ongoing issue with your vehicle, I am unable to locate a profile with the information provided here but we would be happy to look deeper into if you'd like to call us at 512-444-1400 at your convenience. We are not the same dealership that was here in 2023 and we do our best to provide accurate diagnostics, so I apologize for not being able to identify the issue on your last visit. We hope to hear from you soon, thanks again and have a great day! Jason Laguna General Manager

August 24, 2025

Dealership Rating
Employee Rating

The service and attention is excellent, the staff is very friendly. I recommend the service More

by angelica.davalos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sanchez, Jay Carlos, Alex Ramirez, Emmanuel Soto

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Aug 25, 2025

City Limits Nissan responded

Thank you for taking the time out of your day to leave us a review, we appreciate you and hope to see you again soon! If you need anything, please don't hesitate to contact us. Thanks again and have a great week! Thank you, Jason Laguna General Manager

Aug 26, 2025

City Limits Nissan responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

August 14, 2025

Dealership Rating
Employee Rating

Haven’t used it yet. New purchase. 2025 Nissan Rogue. Using for all maintenance on this vehicle. More

by gstroia2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Vega-Centeno, Summer Longoria, Mario Palomo , Andrew Marinez

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Aug 15, 2025

City Limits Nissan responded

We are glad to hear you had a great visit with the team and appreciate that you took the time to tell us about it! If you need anything, please call us at 512-444-1400 and we'd be more than happy to help. Thanks again and have a fantastic weekend! Thank you, Jason Laguna General Manager

July 03, 2025

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Employee Rating

I had a problem with my passenger door and this team dont check properly. Just to rotate wheels I 'd wait like 4 hrs and I had appointment. More

by jcarlos.barrientos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chenin Buck, Daniel Sanchez, Jay Carlos, Alex Ramirez

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Jul 03, 2025

City Limits Nissan responded

We are sorry to hear you were not satisfied with your service visit, and appreciate you taking the time to leave us your feedback. We will discuss this with the team and then reach out to you shortly to hopefully resolve this issue with you. Thanks again and have a great day. Jason Laguna General Manager

May 15, 2025

Dealership Rating
Employee Rating

Just a small problem with miscommunication . Had to threaten to leave sale before worked out. Treated food by John and FeFe. More

by robertdspear7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Laguna, Afnan Jamhour, Daniel Sanchez, Jay Carlos, Miguel Vega-Centeno, Jacob Moreno , Kendra Downey, Eric Hernandez

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May 17, 2025

City Limits Nissan responded

Thank you for your review and for the opportunity to earn your business, I am sorry for any miscommunication and appreciate you bringing it to our attention. We are glad to be able to welcome you to the City Limits Nissan family and look forward to seeing you again soon! Thank you, Jason Laguna General Manager

May 18, 2025

City Limits Nissan responded

We're happy you found our staff to be supportive during your experience here at City Limits Nissan and we appreciate the opportunity to earn your business. If you're ever in need of assistance, please let us know! Thank you again and have a great weekend! Chenin Buck Owner Loyalty Manager

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