John Vannini

It all started with the parts manager, Jordan. Classy fellow. Bird fan. He ordered the exact tires that I asked him too (I even supplied the part number). There are a number of people (idiots) tha Classy fellow. Bird fan. He ordered the exact tires that I asked him too (I even supplied the part number). There are a number of people (idiots) that could have gotten that wrong. Jordan didn’t. I bet he rounds his total up at Taco Bell for da kids. Back to Geoff. G-Unit (as 50 Cent calls him) was able to squeeze us in on a Friday. A Fri-day. Literally unheard of. This guy was getting ready for fantasy football drafts and he still was able to do his job. Enrique, Mariah, Chad Kroger featuring Josie Scott all sang songs about Geoffrey (his government name). Hero. Everyone talks about mailmen being the real hero’s of society. Nah ah. I’m glad to report that our tires are wonderful. Round, thick, black, sometimes wet in the right setting. Oh geez. Where was I? Great experience. Thanks Geoff, ma and pa should be proud. USA! More

by jessez2525 Verified Customer Verified Customer

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Great response to my questions to a recall on my jeep. Appointment made easily and service complete from beginning to end!! Appointment made easily and service complete from beginning to end!! More

by markott801 Verified Customer Verified Customer

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Great people, great customer service. Communicated directly with me about the issues with the car. Got my okay before going any farther on it. Greatly appreciate John V and Nicole the CSR Communicated directly with me about the issues with the car. Got my okay before going any farther on it. Greatly appreciate John V and Nicole the CSR! Thank you More

by daird6282 Verified Customer Verified Customer

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John was great to deal with. Unfortunately I had 10 out of 10 loose lug nuts. Was told by shop Forman that it was because the truck had a lot of corrosion between brake rotor and Unfortunately I had 10 out of 10 loose lug nuts. Was told by shop Forman that it was because the truck had a lot of corrosion between brake rotor and wheel. If so I believe the tech working on the truck should have seen this and corrected it before replacing the wheels. This situation could have been extremely dangerous. I believe these lugs were not torque properly. The truck was driven 90 miles and brought back to dealership. More

by jon.donath Verified Customer Verified Customer

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Went for service, they restored my app and found a recall that I was unaware of and took care of it. Great service! that I was unaware of and took care of it. Great service! More

by schaefer.al29 Verified Customer Verified Customer

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We had a vehicle recall. Service was quick and everyone was very nice to deal with! Service was quick and everyone was very nice to deal with! More

by reisfam80 Verified Customer Verified Customer

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Always great service Only the service needed is done. Everyone in the service department has been helpful Everyone in the service department has been helpful More

by barberbennancy Verified Customer Verified Customer

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As a walk-in, the customer service was excellent and the service on my vehicle was expedient! service on my vehicle was expedient! More

by jlstephany Verified Customer Verified Customer

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I had a problem with my truck and they fixed it quickly and professionally. Thanks. and professionally. Thanks. More

by Bob Verified Customer Verified Customer

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Everyone was very kind and helpful. I have refered multiple people to Summit. Thank you all for hard work. I have refered multiple people to Summit. Thank you all for hard work. More

by eric.olm Verified Customer Verified Customer

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