John Varela
John Varela at Williamson Cadillac

John Varela | Page 3

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
448 Reviews
4.8

448 Reviews

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448 Reviews of John Varela

February 09, 2026

Dealership Rating
Employee Rating

John made it a very pleasant experience. He kept me updated so I knew what to expect. More

by Charles78
Recommend Dealer
Yes

Other Employees Tagged: John Varela

February 01, 2026

Dealership Rating
Employee Rating

Very unprofessional, not customer friendly, lack of knowledge to handle situations Transportation department is worst More

by Dinesh Singh
Recommend Dealer
No

Other Employees Tagged: John Varela

Feb 04, 2026

Williamson Cadillac responded

We regret that your experience wasn’t positive and want to work toward a solution.

January 30, 2026

Dealership Rating
Employee Rating

Excelente sales service provided by Luis Carbonell, and Williamson Cadillac services in general. This is the 5th lease we have done with this dealer More

by ALECFERNAND
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 04, 2026

Williamson Cadillac responded

Thank you for the wonderful feedback — we’re honored to have you as a customer.

January 23, 2026

Dealership Rating
Employee Rating

My vehicle was in service for over 6 weeks waiting in a part then given back to me with a new problem. No one bothered to check the vehicle before returning it back to me. New part had to be ordered. More

by MLCS
Recommend Dealer
No

Other Employees Tagged: John Varela

Jan 29, 2026

Williamson Cadillac responded

Thank you for the feedback — we’ll work to improve moving forward.

January 23, 2026

Dealership Rating
Employee Rating

Vehicle having issues since being in service Having new issues that were not present before service. More

by MLCS
Recommend Dealer
No

Other Employees Tagged: John Varela

Jan 29, 2026

Williamson Cadillac responded

We apologize for the inconvenience and appreciate you letting us know.

January 22, 2026

Dealership Rating
Employee Rating

Very professional, Everything was handled smoothly, and I felt well taken care of from start to finish. Highly recommended.” More

by Sandra01197
Recommend Dealer
Yes

Other Employees Tagged: John Varela

Jan 29, 2026

Williamson Cadillac responded

We’re thrilled you had a great experience — thank you for choosing us.

January 21, 2026

Dealership Rating
Employee Rating

I've used Williamson Cadillac service department for years. Very good customer service. Well informed and professional. More

by MINABEAUCHAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez, Carmen Alicea, Edgar Lacayo, Manuel Mundo , Robert Perez, Parts Department, very personable

Jan 29, 2026

Williamson Cadillac responded

We appreciate your kind words and your continued support.

January 19, 2026

Dealership Rating
Employee Rating

I had to ask for the car wash, they brought the car for pick up without the carwash More

by F_CESPEDES
Recommend Dealer
Yes

Other Employees Tagged: John Varela

Jan 19, 2026

Williamson Cadillac responded

Thank you for your review — we’re happy you were satisfied and will use your comments to keep improving.

January 18, 2026

Dealership Rating
Employee Rating

Everyone was pleasant, thorough and efficient. The work on my car was completed very quickly with wonderful results. More

by KDORF1
Recommend Dealer
Yes

Other Employees Tagged: John Varela

Jan 19, 2026

Williamson Cadillac responded

We’re delighted to know you enjoyed your experience, and we look forward to serving you again.

January 16, 2026

Dealership Rating
Employee Rating

It is run very efficiently and the time I spent at the dealership flew by as it was so comfortable. More

by KDORF1
Recommend Dealer
Yes

Other Employees Tagged: John Varela

Jan 19, 2026

Williamson Cadillac responded

We’re so pleased to hear your visit went well, and we appreciate you choosing our dealership.

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