John Wagner
John Wagner at D'Arcy Hyundai

John Wagner | Page 14

Service Manager

D'Arcy Hyundai

2000 Essington Rd
Joliet, IL 60435

Contact Me
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rated
251 Reviews

Industry Experience

24 yrs, 4 mos

Specialties & Trainings

HYUNDAI PLATINUM CERTIFIED

not yet
rated

251 Reviews

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251 Reviews of John Wagner

February 01, 2020

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Employee Rating

On January 29, 2020, I was at your dealership for repairs to my car. When Mr. Leroy Parks reported for work, he greeted me and the other guests. Mr. Parks informed me that he would be returning to speak with More

by GARNET11359
Recommend Dealer
Yes

Other Employees Tagged: Leroy Parks, Jayson Mirabella , Mike Campobasso, Francisco Medina

Feb 14, 2020

D'Arcy Hyundai responded

Thank you so much so much for allowing us the pleasure of working with you and earning your business. We thank you for using our service department as well as our sales department. We can't express how much we appreciate your time and value your business. We are glad that everything worked out for you. Should you need any further assistance, please do not hesitate to let us know. Thank you and Congratulations! Isa Romero- Public Relations Manager D'Arcy Hyundai (815) 725-5200

January 29, 2020

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Great dealership. Everyone at D'Arcy is very friendly and helpful. They replaced the part in record time. They also gave me a ride to the gym and my car was ready by th More

by helnback50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 14, 2020

D'Arcy Hyundai responded

Thank you for using our service department and for sharing your D'Arcy Hyundai experience. We are glad we were able to meet if not exceed your expectations on timing. We understand your vehicle is important to you and would like to get back on the road asap. We do what we can to ensure this is possible and are happy you were able to enjoy and finish your workout as we took care of your vehicle. If there is anything more that we can do for you, please do not hesitate to let us know. Thank you! Isa Romero- Public Relations Manager D'Arcy Hyundai (815) 725-5200

January 18, 2020

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My 2017 Santa Fe was in for its 15,000 mile service. As always, people were courteous, friendly and efficient. The car was ready the next day, as planned. Great, dependable service is one of the big reason More

by Sarak57
Recommend Dealer
Yes

Other Employees Tagged: John Mesich

Jan 20, 2020

D'Arcy Hyundai responded

Thank you for using our service department and for sharing your D'Arcy experience with our online community. Your vehicle needs are always important to us and to ensure you drive a good, dependable vehicle is what we strive for. Thank you for trusting us and continuing to allow us to earn your business. Isa Romero- Public Relations Manager D'Arcy Hyundai (815) 725-5200

January 16, 2020

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Friendly and helpful service.They are not pushy, willing Friendly and helpful service. They are not pushy, willing to work with you to get you the best loan to get you into Your vehicle. Great follow up se More

by radio862
Recommend Dealer
Yes

Other Employees Tagged: Joe Blumhardt , Mike Campobasso, Francisco Medina, Noel Medina, Lesly Sigala

Jan 18, 2020

D'Arcy Hyundai responded

Thank you so much for your feedback and for your business. We are always trying to help in anyway we can. Our customers our everything to us and to make sure they are happy in what they drive, at a price and payment they love is what we try to accomplish. Thank you for allowing us the pleasure of working with you. Congratulations on your new vehicle and welcome to our D'Arcy Hyundai Family! Isa Romero-Public Relations Manager D'Arcy Hyundai (815)725-5200

January 13, 2020

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2020 Santa Fe Had a slight issue with my new 2020 Santa Fe. As usual, John Wagner personally took care of the problem! He is an excellent, caring Service Manager. More

by BILLK2811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2020

D'Arcy Hyundai responded

Thank you so much for using our service department and for your feedback. John Wagner likes to make sure every customer is taken care of to the best of the experience. We are glad we were able to help. Isa Romero- Public Relations Manager D'Arcy Hyundai (815) 725-5200

January 10, 2020

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Flawless appointment with quick, efficient service! Service staff is very knowledgeable and willing/able to explain my services received. I wouldn’t take my vehicles anywhere else :) More

by nicciwagner
Recommend Dealer
Yes
Jan 11, 2020

D'Arcy Hyundai responded

Thank you for using our service department, we are glad to hear that everything went as well as expected if not better than expected. We do our best to ensure you are taken care of. Thank you for taking the time to share your D'Arcy Hyundai experience, your feedback is always important to us as well as our online community. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

January 09, 2020

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Employee Rating

Trusted Dealership I have brought my cars to D'Arcy for years because I trust them. This was reinforced when my daughter moved out of state for a year of school. She had More

by Rich14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Guerra

Jan 09, 2020

D'Arcy Hyundai responded

Rich, Thank you so much for taking the time to share your D'Arcy Hyundai experience. We appreciate your words and our online community does as well, as your feedback is important to us. You are part of our family and we take care of our own. We like to ensure your visit is always pleasant, easy, quick and efficient. We try to explain everything thoroughly to ensure you understand what is being recommended, at any given time you may always decline. We just do our part to ensure your vehicle continues to run well to last you a lifetime. We appreciate your trust and know that whether you are with your daughters or not, we will treat them with the same respect, transparency and helpfulness as we treat you. Thank you. Isa Romero-Public Relations Manager D'Arcy Hyundai (815)725-5200

January 05, 2020

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Service - periodic maintenance Always great service from Jonn Wagner and staff! One of the best service departments that we have used. Quality staff, with upfront communication and More

by Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jayson Mirabella , Cashier continued with fast friendly customer service.

Jan 06, 2020

D'Arcy Hyundai responded

Thank you so much for taking the time to share your D'Arcy Hyundai experience. We appreciate you using our service department and your kind words. We are glad everything went as well as expected while you were here. We do our best to ensure you are taken care of quickly and efficiently as possible. If you should need anything else, please do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

December 27, 2019

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Employee Rating

Great People! From sales to service, D’Arcy Hyundai understands how to care for their customers.. Thanks for a great service experience yesterday. And while waiting More

by PK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jayson Mirabella, Joe Blumhardt, Dominick Skirp , Mike Campobasso, Zach Segreti

Jan 04, 2020

D'Arcy Hyundai responded

Thank you for using our service department as well as visiting our Sales Department. We can't thank you enough for allowing us the pleasure of serving you in helping you find a newer vehicle. We are happy you are happy. You are part of our family and we will always do right by you. Thank you and Congratulations! Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

December 23, 2019

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Employee Rating

Service was very fast and professional as always. Both John M and John W take good care to provide excellent service and solutions to any question I have.Love D'Arcy Hyundai! More

by Barb
Recommend Dealer
Yes

Other Employees Tagged: John Mesich

Jan 04, 2020

D'Arcy Hyundai responded

Thank you for using our service department. We appreciate your feedback and are glad everything went as well as expected. If there is anything more that we can do for you, please just let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200

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