John Wagner | Page 23

awesome experience everyone from the person who greeted us, to Jimmy , to the main guy that runs the numbers, Darcy has always been there for us, we have bought all our everyone from the person who greeted us, to Jimmy , to the main guy that runs the numbers, Darcy has always been there for us, we have bought all our cars from there and you guys have always been professional, and fun and just down right friendly and made us feel like part of the family. More

by nascar820 Verified Customer Verified Customer

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Best Hyundai Dealership D'Arcy Hyundai sets the bar extremely high for all others. They're commitment to customer satisfaction and support keeps me coming back year after yea D'Arcy Hyundai sets the bar extremely high for all others. They're commitment to customer satisfaction and support keeps me coming back year after year. This is my 4th purchase in 6 years and i always receive better treatment than my previous visit(s). From Sales to Finance to Maintenance...i have yet to visit a better dealership anywhere. More

by davidzapet Verified Customer Verified Customer

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Great Car Buying Experiance I've gone through a few vehicles in my time and the thing I hated the most when looking for a new car is having to go to the dealership browsing throu I've gone through a few vehicles in my time and the thing I hated the most when looking for a new car is having to go to the dealership browsing through the lot and having pushy salesperson on my heals trying to sell you options you don't want or we only have the options on another model. I'll have to admit I did do my research and compared vehicles and knew the options that I wanted. I leased a Santa Fe Sport before so I knew how the vehicle performed and the features the vehicle offered. I was shopping online and went on the D'arcy website and got on their chat line which was received by Delilah Armenta. After a follow up call by her I came down to the dealership to look around and she introduced me to Jimmy Kociuba. I wasn't expecting to buy a car that day, I just had some questions about the 2.0 L vs 2.4L and its towing capacity. He explained to me in great detail all the questions I had and pointed out and showed me the different features on the 2017 model. His sincere approach and confidence, and the knowledge of the product he was selling made the difference, I was sold! I had my eye on the 2017 Santa Fe Sport in the Canyon copper color but after trying find one with the premium package none could be found but, he did have one with the marlin blue color which was my secondary choice. After being introduced the sales manager Mike Campobella we worked with some figures and I came out with a great deal which I don't think I could have gotten with anyone else in the area. Now, I've had my new car for one day and the car had some serious electrical problems being stuck in a parking lot across from the dealership I called Jimmy for some help and he came over and assisted me but, he couldn't fix the problem so he calls the service manager John Wagner over and it was determined that the car needed to go to the shop for repairs. On the spot I was given a loner and John Wagner took responsibility and personally saw to it that the vehicle was repaired in a timely and effecient manner. When I picked the car up he showed me with pictures and explained to me what the problem was and what was done to rectify the problem. To me, the folks at D'arcy Hyundai went above and beyond the call to ensure I received a great deal and has an impeccable service department that stands behind their product! More

by esampson Verified Customer Verified Customer

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Happy Buyer I had a very good experience buying my Hyundai. I've never liked aggressive sales people, and have walked away from a purchase, even though it was wh I had a very good experience buying my Hyundai. I've never liked aggressive sales people, and have walked away from a purchase, even though it was what I wanted, because they were too pushy. No one made me feel that way at D'arcy. They were extremely patient and friendly. More

by cmuir6 Verified Customer Verified Customer

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This dealership is INCREDIBLE!! I have to say! The customer service here is INCREDIBLE!!! I have been to other dealerships and none of them compare to the amazing staff they have at I have to say! The customer service here is INCREDIBLE!!! I have been to other dealerships and none of them compare to the amazing staff they have at this Hyundai location! I have been coming here for service for over a year now and John Wagner and the wonderful guys back in service have always worked hard to get me an honest price for an honest repair. Tonight's visit was to trade in my Nissan Sentra and purchase a new 2017 Hyundai Tuscan. Their sales department is just as customer service oriented as their service department. I had the pleasure of working with Mike and Angel. They worked diligently and efficiently to answer all of my questions and to make my experience enjoyable. I will recommend this dealership to every person I know. Thanks guys!! More

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Thank You We have always had positive experiences with D'Arcy Hyundai. This is our third Hyundai vehicle. Jimmy Kociuba was very attentive and took the time to We have always had positive experiences with D'Arcy Hyundai. This is our third Hyundai vehicle. Jimmy Kociuba was very attentive and took the time to answer any and all questions we may have had and even providing answers to questions we probably would have had after leaving the dealership. Special thanks and kudos to John Wagner who always provided service above and beyond our expectations. The Service Department has been a major part of our decision to continue with Hyundai at D'Arcy. More

by nrav Verified Customer Verified Customer

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Great dealer Everyone at Darcy Hyundai is very helpful and courteous and their service department is very informative and efficient. I reccomend them to everyone t Everyone at Darcy Hyundai is very helpful and courteous and their service department is very informative and efficient. I reccomend them to everyone that I know. More

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Great service Darcy Team, are awesome people that go above and beyond for their customers which you don't see that anymore! Highly recommended.- Keep up the grea Darcy Team, are awesome people that go above and beyond for their customers which you don't see that anymore! Highly recommended.- Keep up the great work!! More

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awesome hyundai dealer. great experience buying this vehicle. great staff would definitely recommend to anyone. my sales person john ziebarth was great, answered all my quest great experience buying this vehicle. great staff would definitely recommend to anyone. my sales person john ziebarth was great, answered all my questions very knowledgeable and made us feel very comfortable.you guys are very lucky to have him More

by gonefishingbasspro Verified Customer Verified Customer

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thank you Very friendly staff. Great service department. Excellent facility Friendly sales staff A credit to Joliet businesses The vehicle is great and came f Very friendly staff. Great service department. Excellent facility Friendly sales staff A credit to Joliet businesses The vehicle is great and came fully prep and full of gas and clean More

by sully222 Verified Customer Verified Customer

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