John Wigger
John Wigger at Coastal Kia

John Wigger | Page 64

Parts & Service Director

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
867 Reviews
4.9

867 Reviews

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867 Reviews of John Wigger

November 23, 2019

Dealership Rating
Employee Rating

Exceptional customer service From the time I pulled my vehicle in for service to when I pulled away I received excellent service. We went over everything that was to be done and w More

by SANDWOLF6000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2019

Coastal Kia responded

Wonderful! We are thrilled to hear our service team exceeded your expectations. Thank you so much for the five star service review. Don’t forget we can come pick up your vehicle and deliver it back after service completion if that helps. We strive to deliver a truly exceptional experience to every client during every visit. Please call us if you need anything. We are here to help. Thanks again!

November 22, 2019

Dealership Rating
Employee Rating

good service just very small will never buy from the dealer ship again but the service department is great. they were on time and as they said they would be done. More

by CURTISREEVES1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 25, 2019

Coastal Kia responded

Thank you for the great service review and feedback. We would love to discuss your sales and service experiences in detail. Please call our Operations Manager Peggy Roberts at 910-798-4706. We look forward to your call. Thank you!

November 20, 2019

Dealership Rating

They did ok. Everytime I come I ask them to vaccum the car when the wash it ,it seems to be a problem. They NEVER do it. I would have even paid for them to do it. More

by TINAMARIECOSTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 25, 2019

Coastal Kia responded

Vacuum... no problem. During your next visit please have your Service Consultant mark your file and we will honor this request during every visit. We are here to please. We appreciate the great feedback and look forward to seeing you again soon. Thank you for choosing Coastal Kia!

November 19, 2019

Dealership Rating
Employee Rating

Excellent I'm satisfied with the service ,Yes because of Sam at Coatal Kia and the rest of the staff.They showed courteous and care at all time More

by BATMANBATTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam

Nov 19, 2019

Coastal Kia responded

Awesome! Thank you for the five star service review. We are thrilled to hear Sam took great care of you. We realize there are dozens of local shops to choose from. We sincerely appreciate you choosing Coastal Kia for your service needs.Please call us if you need anything. We are here to help. Thanks again.

November 17, 2019

Dealership Rating
Employee Rating

This is my second time doing business with Kia I dealt with Jason Stone& Haywood Great Customer Service honest and reliable to their word I'm a customer for life Thank you for all your hard work Amazing G More

by Rebecca19681210
Recommend Dealer
Yes

Other Employees Tagged: Sam from service

Nov 18, 2019

Coastal Kia responded

Thank you so much for the five star review and kudos for Jason and Haywood. We love your loyalty and passion about our product and our staff. You are a very important part of our Coastal Kia Family! Don't forget we offer:*first free service at 5000 miles *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service and much more. We are the home of the "truly exceptional experience". Thanks again and please don't hesitate to call us if you need anything.

November 16, 2019

Dealership Rating

Best Service Department The service team is always friendly and courteous! I would not go anywhere else for the service on my 2016 KIA Sorento. Best service department I have More

by DANDCREID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2019

Coastal Kia responded

Awesome! Thank you for the wonderful review and gracious comments. We love being called “the best”. We strive to deliver a truly exceptional experience during every visit. Thank you for choosing Coastal Kia!

November 14, 2019

Dealership Rating
Employee Rating

Oil change Always a pleasure to work with them. Sam is always pleasant and respectful and will escort you to your vehicle. Enjoy my 2014 Kia Soul More

by ROCHNYBUGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 14, 2019

Coastal Kia responded

Thank you for the wonderful service review! We are thrilled Sam exceeded your expectations. It was thoughtful of you to describe Sam as "always pleasant and respectful". We sincerely appreciate you trusting your 2014 Kia Soul with our service team. Don't forget our Service Concierge will pick up your vehicle and deliver it back to you during your next service appointment. We strive to deliver a "truly exceptional experience" to every client during every visit. Thank you for being such an important part of our Coastal Kia Family.

November 13, 2019

Dealership Rating

Fast service I was able to get my oil changed n tire rotated with such ease. Kia makes it a joyful experience. I know I'm in good hands More

by BEVERLEYGOLDING1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Howard

Nov 14, 2019

Coastal Kia responded

Fantastic! We love the comment, " I know I'm in good hands". Thank you for the five star service review. Don't forget we offer: *VIP Customer Lounge Experience while you wait including WiFi, complimentary snacks, Concierge Service which will pick up and drop off your vehicle after service, personal shuttle service, loaner vehicles by appointment, courtesy car wash and more. We deliver a "truly exceptional experience" to every client during every visit. Thank you for choosing Coastal Kia!

November 13, 2019

Dealership Rating

Very friendly and fast service . Will definitely be bringing my car here to get serviced in the future. Always willing to answer any questions you may have too More

by MELISSA.GUNDAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 14, 2019

Coastal Kia responded

Wonderful! Thank you for the five star service review. We realize there are dozens of local service centers to choose from. We sincerely appreciate you choosing Coastal Kia for your service needs. Please call us if you need anything. We are here to help. Thanks again.

November 12, 2019

Dealership Rating
Employee Rating

Great Service !! Sam was wonderful from the moment I dropped of my car. Very pleasant experience all around. Thank you for taking care of my Kia More

by AJ17WIU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam

Nov 14, 2019

Coastal Kia responded

Isn't Sam just wonderful? Thank you for the five star service review and gracious comments. Don't forget we offer: *VIP Customer Lounge Experience while you wait including WiFi, complimentary snacks, Concierge Service which will pick up and drop off your vehicle after service, personal shuttle service, loaner vehicles by appointment, courtesy car wash and more. Please call us if you need anything. We are here to help!

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