John Wigger
John Wigger at Coastal Kia

John Wigger | Page 63

Parts & Service Director

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
867 Reviews
4.9

867 Reviews

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867 Reviews of John Wigger

November 27, 2019

Dealership Rating
Employee Rating

3000 mile service check As always service was great. Wait time was less than an hour. Friendly atmosphere and clean waiting area. Every one very friendly. Thank you very mu More

by bevsews603
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 29, 2019

Coastal Kia responded

You are very welcome! Thank you for the five star service review. It is wonderful to hear you were able to take advantage of our Customer Lounge Experience. and that you found our team to be friendly and expedient. We realize there are dozens of local service centers to choose from. Thank you for choosing Coastal Kia!

November 26, 2019

Dealership Rating
Employee Rating

Great work Sam in the service department worked diligently to help us out! He kept in contact with us regularly with updates. Now our 11 year old Kia Sedona is r More

by DEBORAHINMAN1
Recommend Dealer
Yes

Other Employees Tagged: Sam

November 26, 2019

Dealership Rating
Employee Rating

Efficient friendly service Easy scheduling and very efficient which was nice since I stayed at the dealership until my car was ready. Highly recommend- comfortable waiting area More

by mabarbor
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 26, 2019

Coastal Kia responded

Awesome! Thank you for the five star service review and gracious comments. We are thrilled to hear your visit went well and you found our service process to be efficient and your wait comfortable. Thank you for choosing Coastal Kia for your service needs. Don't want to wait next time? Try our Service Concierge Experience. We can pick up your vehicle and deliver it back to you at home or work. We strive to deliver a "truly exceptional experience" to every client during every visit. Thanks again!

November 26, 2019

Dealership Rating
Employee Rating

Quick and understanding Came in for a service before work, they got me in and out in less than an hour to allow me to be to work on time. Amazing customer service. More

by HOW_AW03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jasmine

Nov 26, 2019

Coastal Kia responded

We love the comment, "amazing customer service". Thank you for that! We sincerely appreciate the five star review and gracious comments. We are thrilled to hear our team completed your service visit quickly. Please let us know if you would like us to pick up your vehicle from your work next time and deliver it back to you. Our Service Concierge can make this happen! Thank you for choosing Coastal Kia. Please call us if you need anything.

November 26, 2019

Dealership Rating
Employee Rating

service The people at the service center are very nice and helpful with all of your service needs. They answer all of your questions and follow up with emails More

by BCSORCIERPIOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 26, 2019

Coastal Kia responded

Great! Thank you for the wonderful service review and awesome feedback. We sincerely appreciate it. We love you found our process user friendly and efficient. Thank you for choosing Coastal Kia!

November 25, 2019

Dealership Rating
Employee Rating

Great service Service and attitudes are always great. Never have to wait longer than I'm quoted. Sam Weisman took care of me from start to finish. Great job More

by HARRYCOLDFINGERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Nov 25, 2019

Coastal Kia responded

Thank you! Sam and our entire service team want to thank you for the wonderful five star review. It was thoughtful of you to mention Sam by name. We appreciate the gracious comments and kudos. Please remember we offer a Service Concierge that can pick up your vehicle and deliver it back to you as a convenience. Let us know if this is something that may help during your next service visit. We strive to deliver a "truly exceptional experience" to every client during every visit. Thank you for choosing Coastal Kia!

November 25, 2019

Dealership Rating
Employee Rating

Excellent Was met by service rep before I even got out of my car. Was immediately processed and told how long it would be. While waiting in the comfortable lo More

by DOUBLETE711
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Sam

Nov 25, 2019

Coastal Kia responded

Fantastic! Thank you for the five star service review. We are thrilled you were able to enjoy our Customer Lounge Experience. It was extremely thoughtful of you to mention John and Sam by name. We are pleased to hear they exceeded your expectations and things went smooth during your recent service visit. We realize there are dozens of local service centers to choose from in the Wilmington community. Thank you for choosing Coastal Kia!

November 23, 2019

Dealership Rating
Employee Rating

45,000 service My 45,000 mile service was good. I had to replace my 4 tires. The waiting area was comfortable. I enjoyed the coffee and snacks. More

by JANEEUDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2019

Coastal Kia responded

Thank you! We appreciate the wonderful review. It was kind of you to go online and share your thoughts. We are thrilled you enjoyed our Customer Lounge Experience. Don’t want to wait next time? Ask for our Service Concierge to pick up your car and take it back to you. Thank you for choosing Coastal Kia!

November 23, 2019

Dealership Rating
Employee Rating

Oil change and tire rotation It is Always a pleasure to do business with Coastal Kia. Fast. reliable and so easy. That is all I have to say this time around More

by sissycoffman381
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2019

Coastal Kia responded

Thank you! It is always a pleasure to do business with you as well. Thank you for choosing Coastal Kia!

November 23, 2019

Dealership Rating
Employee Rating

Service It was great, no issues! They finished sooner than I expected and left my vehicle locked up in the parking area beside the service department. Very c More

by DM11911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2019

Coastal Kia responded

Convenience is our specialty. Thank you for the five star service review. We are thrilled our service team exceeded your expectations. Thank you for choosing Coastal Kia!

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