John Wigger
John Wigger at Coastal Kia

John Wigger | Page 79

Parts & Service Director

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
867 Reviews
4.9

867 Reviews

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867 Reviews of John Wigger

May 14, 2019

Dealership Rating
Employee Rating

servuce 5-8 the entire service team was fantastic answered all my questions. Service was preformed promptly and completed very quickly. cost was comparable havin More

by ronne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam

May 14, 2019

Coastal Kia responded

Wonderful! We love doing business with you too! Thank you for the five star review and awesome comments. It is wonderful to hear that the "service was performed promptly and completed very quickly". Fantastic! Thank you for choosing Coastal Kia!

May 02, 2019

Dealership Rating

Quick and excellent service Every visit to this service center has been quick and painless. They also offer a free shuttle service if you're getting more serious work done. Highl More

by JARROD456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

May 03, 2019

Coastal Kia responded

Fantastic ! Thank you for the five star service review and thoughtful comments. We are thrilled your visit was "quick and painless". It is wonderful to hear you were able to take advantage of our Coastal Kia Courtesy Shuttle Experience. Thank you for choosing Coastal Kia. Please call us if you need anything.

May 02, 2019

Dealership Rating

new Car purchase/lease the service we received from coastal kia was very good. it was a pleasure working with our sales man. He only neglected to give us an option of a spa More

by AGGIEALG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peggy Roberts, Patrick Koballa , Bernie Brust, JP Nicholas, don't remember names !

May 02, 2019

Coastal Kia responded

Thank you for the five star review. We agree that it can seem odd to clients that a full spare is no longer included in vehicles of all makes and models. Researchers dictated the new trend. Their findings show; drivers call roadside assistance vs changing their own tires, drivers changing their own tires caused safety concerns with the Department of Transportation, not having a full spare lowers the body weight and helps with gas mileage. etc. Please call us if you have any questions or need further information. Thank you for your recent service visit! We appreciate you business at Coastal Kia!

May 01, 2019

Dealership Rating
Employee Rating

Service work done I was very please with the way I was treated. They were very thorough and the waiting room was very pleasant. It was nice to be abl et to enjoy a cup More

by Dentalhj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 01, 2019

Coastal Kia responded

Thank you for the five star review. We are excited to hear you were able to enjoy our customer lounge experience. It was kind of you to go online and share your thoughts. Please stop by anytime. Thank you for being such an important part of our Coastal Kia family.

April 30, 2019

Dealership Rating
Employee Rating

Great service My husband brought my vehicle and he was happy we have never had any problems with Kia services. This was due to a recall. Thank you for the outside c More

by PMCGUIRT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 01, 2019

Coastal Kia responded

Thank you for the five star service review. It was kind of you to go online and share your thoughts. We are thrilled you were able to enjoy our courtesy car wash. We strive to treat our clients the way we wish to be treated. We realize there are dozens of local service centers to choose from. Thank you for trusting our Kia factory trained service advisors and technicians with your service needs. We sincerely appreciate you choosing Coastal Kia!

April 30, 2019

Dealership Rating

Good service Nice an to the point service. We are a Kia family and this is what keeps us coming back. Thanks for the quick service. The Pollards More

by Shawnpollard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 01, 2019

Coastal Kia responded

Thank you Pollard family for the awesome review and loyalty to the Kia brand and to Coastal Kia as well. We sincerely appreciate the five star review and hope to see you again soon.

April 28, 2019

Dealership Rating
Employee Rating

Great Customer Service Never had an issue they couldn’t handle. Service staff is patient and knowledgeable. Things are explained thoroughly and completely. Would recommen More

by KTOMAN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2019

Coastal Kia responded

Thank you for the five star service review! We sincerely appreciate the kind comments and recommendations. It was thoughtful of you to describe our service staff as, patient, knowledgeable and able to explain things thoroughly and completely. Thank you for being such an important of our Coastal Kia family.

April 27, 2019

Dealership Rating
Employee Rating

Kia service department is Awesome. Sam and Bob are just the best in the service center. Very kind , respectful, knowledgeable and informative. Always willing to go the extra mile. I hav More

by BONITABAKERPRINGLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam, Bob

Apr 27, 2019

Coastal Kia responded

Thank you for the five star service review and awesome testimonial. We sincerely appreciate the kudos for Bob and Sam. Your description of them as “very kind, respectful, knowledgeable and informative” is music to our ears. Our entire Coastal Kia staff strives to treat our clients the way we wish to be treated. Thank you for your long term loyalty too. Please call us if you need anything. We are here to help.

April 25, 2019

Dealership Rating
Employee Rating

Awesome and Easy-going! Every employee at Coastal Kia was extremely kind and helpful! As a first time car owner I felt at ease about their service and I highly recommend them More

by LONNIE.WILSON4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 25, 2019

Coastal Kia responded

Thank you so much for the five star review. Congratulations on your first car purchase! We want to thank you for your kind words. Thank you for describing our staff as, "extremely kind and helpful". We pride ourselves on treating our clients the way we wish to be treated. Enjoy your new vehicle! Please let us know if you need us for anything. Welcome to the Coastal Kia family!

April 24, 2019

Dealership Rating
Employee Rating

Recall repairs Once Coastal Kia received the part, they contacted me right away to schedule an appointment. Because of my schedule, I was early and they accommodated More

by bolducw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 24, 2019

Coastal Kia responded

We sincerely appreciate the five star review!.We are thrilled you had a great experience in our service department and that our staff was able to exceed your expectations. Wonderful! It is great to hear you were able to enjoy our customer lounge experience. Thank you for choosing Coastal Kia!

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