John Wigger
John Wigger at Coastal Kia

John Wigger | Page 79

Parts & Service Director

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
872 Reviews
4.9

872 Reviews

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872 Reviews of John Wigger

May 22, 2019

Dealership Rating
Employee Rating

Great customer sevice . I have never had a problem going there. That's why I own two Kia's. They treat you like you're in a high end car dealership. More

by YINYANG1718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 22, 2019

Coastal Kia responded

Thank you for the five star review. We sincerely appreciate your loyalty to Coastal Kia and to the Kia brand as well. It was thoughtful of you to go online and share these gracious comments. Our culture is to treat our clients the way we wish to be treated. Thank you for choosing Coastal Kia!

May 20, 2019

Dealership Rating
Employee Rating

Great Customer Service Overall a great experience. I went in to get a recall done and was greeted by Bob. He was very professional and thorough and made sure I understood ev More

by KATHLEEN.BEELER913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob

May 22, 2019

Coastal Kia responded

"Overall a great experience". Awesome! Thank you for mentioning Bob Tomlin by name. Please let us know when we can rewash your vehicle as a courtesy. We sincerely appreciate your business and hope to see you again soon.

May 18, 2019

Dealership Rating

KIA has the best car service station. As I arrived, I was taken care of immediately. We reviewed my car maintenance service and was offered to be dropped off anywhere if I did not want to More

by LADYBABY691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 22, 2019

Coastal Kia responded

Wonderful! Thank you for the five star review and warm comments. We are thrilled you were able to enjoy our Customer Lounge Experience. We are happy to hear you had a great experience and you found our staff to be friendly and accommodating. We realize there are dozens of local service centers to choose from. We sincerely appreciate you choosing Coastal Kia for your automotive needs. Thank you !

May 17, 2019

Dealership Rating
Employee Rating

Service Personnel Bob Bob from service is friendly from the time you walk in to the time you leave. He will answer all of your questions. I give a four star because Sa More

by TANAABLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: bob

May 18, 2019

Coastal Kia responded

Thank you for the review and feedback. We realize there are dozens of local service centers to choose from. We sincerely appreciate you choosing to trust your vehicle with our Kia Factory trained service advisors and technicians.

May 15, 2019

Dealership Rating
Employee Rating

Wonderful Service I have a bad back. The service department provided a shuttle van for me, it was very awesome. The van brought me home and picked me up to get my car. More

by MNORRIS323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Stone

May 15, 2019

Coastal Kia responded

Great news! Thank you for the five star review. It is wonderful to hear our service team were able to meet your needs. Thank you for choosing Coastal Kia!

May 14, 2019

Dealership Rating
Employee Rating

servuce 5-8 the entire service team was fantastic answered all my questions. Service was preformed promptly and completed very quickly. cost was comparable havin More

by ronne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam

May 14, 2019

Coastal Kia responded

Wonderful! We love doing business with you too! Thank you for the five star review and awesome comments. It is wonderful to hear that the "service was performed promptly and completed very quickly". Fantastic! Thank you for choosing Coastal Kia!

May 02, 2019

Dealership Rating

Quick and excellent service Every visit to this service center has been quick and painless. They also offer a free shuttle service if you're getting more serious work done. Highl More

by JARROD456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

May 03, 2019

Coastal Kia responded

Fantastic ! Thank you for the five star service review and thoughtful comments. We are thrilled your visit was "quick and painless". It is wonderful to hear you were able to take advantage of our Coastal Kia Courtesy Shuttle Experience. Thank you for choosing Coastal Kia. Please call us if you need anything.

May 02, 2019

Dealership Rating

new Car purchase/lease the service we received from coastal kia was very good. it was a pleasure working with our sales man. He only neglected to give us an option of a spa More

by AGGIEALG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peggy Roberts, Patrick Koballa , Bernie Brust, JP Nicholas, don't remember names !

May 02, 2019

Coastal Kia responded

Thank you for the five star review. We agree that it can seem odd to clients that a full spare is no longer included in vehicles of all makes and models. Researchers dictated the new trend. Their findings show; drivers call roadside assistance vs changing their own tires, drivers changing their own tires caused safety concerns with the Department of Transportation, not having a full spare lowers the body weight and helps with gas mileage. etc. Please call us if you have any questions or need further information. Thank you for your recent service visit! We appreciate you business at Coastal Kia!

May 01, 2019

Dealership Rating
Employee Rating

Service work done I was very please with the way I was treated. They were very thorough and the waiting room was very pleasant. It was nice to be abl et to enjoy a cup More

by Dentalhj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 01, 2019

Coastal Kia responded

Thank you for the five star review. We are excited to hear you were able to enjoy our customer lounge experience. It was kind of you to go online and share your thoughts. Please stop by anytime. Thank you for being such an important part of our Coastal Kia family.

April 30, 2019

Dealership Rating
Employee Rating

Great service My husband brought my vehicle and he was happy we have never had any problems with Kia services. This was due to a recall. Thank you for the outside c More

by PMCGUIRT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 01, 2019

Coastal Kia responded

Thank you for the five star service review. It was kind of you to go online and share your thoughts. We are thrilled you were able to enjoy our courtesy car wash. We strive to treat our clients the way we wish to be treated. We realize there are dozens of local service centers to choose from. Thank you for trusting our Kia factory trained service advisors and technicians with your service needs. We sincerely appreciate you choosing Coastal Kia!

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