John Wigger
John Wigger at Coastal Kia

John Wigger | Page 83

Parts & Service Director

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
867 Reviews
4.9

867 Reviews

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867 Reviews of John Wigger

March 15, 2019

Dealership Rating
Employee Rating

prompt service, comfortable waiting area Explained work/pricing clearly. Started working on car at appointment time, no delays. Freindly staff, clean and comfortable waiting room. kept me up More

by KUTTER9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 16, 2019

Coastal Kia responded

Perfect! Thank you for the five star service review. We are glad to hear your service visit was seamless and you were comfortable during your wait. Thank you for choosing Coastal Kia!

March 14, 2019

Dealership Rating

30,000 mile check up Just fine! Keeps my awesome warranty in effect- Love my Kia Soul, and so does Consumer Reports, which was I purchased this one in the first place... More

by gypsycowgirl123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: don't remember, but there was 1 or 2 more

Mar 15, 2019

Coastal Kia responded

Thank you so much for the five star service review. We are thrilled you are enjoying your Kia Soul.. We appreciate you choosing Coastal Kia as your service center of choice. Our friendly staff and Kia factory trained advisors and technicians are here to help and to serve. Please call us if you need anything. We hope to see you again soon!

March 14, 2019

Dealership Rating
Employee Rating

Coastal Kia The service experience that I have had at Coastal Kia, since purchasing my 2014 Optima, has been outstanding. The service advisors are courteous and k More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin and Bob (the shuttle driver)

Mar 15, 2019

Coastal Kia responded

Brian, Thank you so much for the wonderful testimonial and awesome five star service review. The culture we have established at Coastal Kia is to treat our clients the way we wish to be treated. It was thoughtful of you to describe our service advisors as "courteous and knowledgeable". Thank you for choosing Coastal Kia and for being such an important part of our Coastal Kia family. Please call us if you need anything. We are here to help.

March 12, 2019

Dealership Rating
Employee Rating

Service was great. I would recommend to another customer to your service shop any time. I brought my car from here and still love it. More

by ARETTAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 12, 2019

Dealership Rating
Employee Rating

First service Everything was fine. I asked for the front drivers mat to be vacuumed and they did not do it. I am sure it was an oversight. More

by FrankWilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 14, 2019

Coastal Kia responded

Thank you for the five star review. We appreciate your feedback and comments. Please stop by at your convenience for a complimentary full wash and vacuum. We appreciate your business and want to make things right. Thank you for choosing Coastal Kia!

March 10, 2019

Dealership Rating
Employee Rating

Again...always awesome Brought my Rio in for an oil change and tire rotation..they gave my car back squeaky clean and looking brand soaking new. Thanks everyone More

by WHORUSH04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa , Sam

March 07, 2019

Dealership Rating
Employee Rating

Very good experience I was met by the service rep as soon as I got out of the car, The rep confirmed all my information, including the reason I was getting service. He too More

by DIDAVEMAHO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2019

Coastal Kia responded

Thank you for the five star review! We are thrilled you had a great service experience. We sincerely appreciate your business at Coastal Kia!

March 05, 2019

Dealership Rating
Employee Rating

Good experience Great customer service, very knowledgeable and helpful. The wait was not too bad for the service they provided. They explain what they did and why More

by NWJERSEYGRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 06, 2019

Coastal Kia responded

Your wonderful review and comments are greatly appreciated! Thank you for describing your visit as experiencing “great customer service”. Wonderful! Thank you for choosing Coastal Kia!

February 24, 2019

Dealership Rating
Employee Rating

NICE, FRIENDLY, POLITE PEOPLE SERVICE DEPARTMENT HAS ALWAYS BEEN VERY HELPFUL AND NOT TOO LONG A WAIT. SNACKS AND DRINKS ARE AVAILABLE. EASY TO SCHEDULE ALSO AND NOT PUSHY ABOUT More

by CLGAMBINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 24, 2019

Coastal Kia responded

Thank you for the five star review. We are happy to hear you found our service appointment process to be “easy”. We are happy to hear you found our customer lounge comfortable and accommodating too. Thank you for choosing Coastal Kia!

February 23, 2019

Dealership Rating
Employee Rating

Excellant It was easy to make the appointment and I received a reminder. Excellant customer service! Comfortable waiting room. I will service my car here aga More

by jackrat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 23, 2019

Coastal Kia responded

Thank you for recognizing our seamless appointment process. We are thrilled you enjoyed our customer lounge. We sincerely appreciate the five star review. Thank you for choosing Coastal Kia!

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