John Wismer | Page 5

Good job by all! John was very good everyone was polite and helpful. Enjoyed my visit John was very good everyone was polite and helpful. Enjoyed my visit More

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Great service and done in the time it was suppose to be. Exceptional service a Exceptional service a More

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My experience with the service was excellent. Everyone was very nice. John who took care of the service of my car was very professional. I didn’t have to wait long time, John R. Wismer took care Everyone was very nice. John who took care of the service of my car was very professional. I didn’t have to wait long time, John R. Wismer took care of me right away when I came. The whole process was very quick. Thank you for the excellent service. More

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Service is aways excellent and completed in estimated time quoted. John Wisner always goes the extra mile when I bring any of my 4 Toyotas! time quoted. John Wisner always goes the extra mile when I bring any of my 4 Toyotas! More

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Very good service honest and fair John in service dept very nice and professional would definitely recommend very nice and professional would definitely recommend More

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Good job, thank you very much. Appreciate your help. See you on Friday at nine o’clock. Appreciate your help. See you on Friday at nine o’clock. More

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Bought my Highlander 2 years ago and have been having it serviced there since. Service staff is great, friendly, professional and competent. Service is always easy to schedule and quickly completed serviced there since. Service staff is great, friendly, professional and competent. Service is always easy to schedule and quickly completed More

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Staff were very professional and courteous. Maintenance on my car was completed within the time and estimate given. Maintenance on my car was completed within the time and estimate given. More

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Have bought two new Toyotas a Camry Hybrid and a Prius Hybrid here since 2010 or so and used their service more or less full time. My go to guy for service is John R Wismer who always performs in an outs Hybrid here since 2010 or so and used their service more or less full time. My go to guy for service is John R Wismer who always performs in an outstanding manner to keep me informed. The service mechanics and entire staff work hard to maintain customer satisfaction. More

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Worst service department ever! ! First they said it would be done in a hour to an hour and a half. We came back after not hearing from them at an hour and forty min. They lied to u ! First they said it would be done in a hour to an hour and a half. We came back after not hearing from them at an hour and forty min. They lied to us saying out car was already up on the lift for almost a half and hour when just 5 min ago we saw our van in the parking lot and watched them pull in and put it on the lift. We have a super rare bright blue 1996 Toyota previa it is the ONLY one within 100 miles and probably the only bright blue one within SW united states so we weren't confused by a similar car for sure. out of the lot and put it up on the lift just then! They John Wisman service advisor and service manager Mike Fletcher interrupt you on the phone over and over again and then when you try to get a word in the tell you to quit interrupting them,lol They hang up on you on the phone and talk down to you. When you tell them that your not happy with the service you received especially while waiting 4 hours for an oil change and paying $90 for this trouble they tell you that if you cant get full synthetic oil change anywhere else of 5w30 and not pay $90.00 for that oil change (and this was after a 10% discount i submitted to them,lol) that they would like to know because they would go there themselves. So when I called Walmart and confirmed the much lower price of $45.00!! then called them back they told me to "Go There" and "GOOD LUCK!" because TOYOTA VENICE SERVICE DEPT wont work on my car anymore because I complained because they lied to us and treated up poorly. You would think that if you go to the Dealer you would get exceptional service EXCEPT that wasn't the case with VENICE TOYOTA SERVICE DEPT on 3/2/2022 actually quite the opposite. This all falls on the head of Brian Allison General manager ,I've called him ,lets see if he returns my call. More

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