John Zieja | Page 29

Was taken care of immediately was in and out really fast and had wonderful help from the service team members and had wonderful help from the service team members More

by asalas160 Verified Customer Verified Customer

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Thanks to all the staff for being fast, friendly, & helpful!! Gordie Boucher West Bend is now my new go to for car service!! helpful!! Gordie Boucher West Bend is now my new go to for car service!! More

by TMDUNEK Verified Customer Verified Customer

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The people who work there Are just friendly and Courteous. I wouldn’t trust my repairs to anyone else and Courteous. I wouldn’t trust my repairs to anyone else More

by MBINDRIC Verified Customer Verified Customer

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Great service all around! Would recommend GB to anyone. Please don’t change. Merry Christmas to all. Would recommend GB to anyone. Please don’t change. Merry Christmas to all. More

by PEDALRICH Verified Customer Verified Customer

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John Z. was so easy to deal with in service. I was greeted immediately (with a smile). He knew what work had been scheduled for my vehicle , was aware that was so easy to deal with in service. I was greeted immediately (with a smile). He knew what work had been scheduled for my vehicle , was aware that we had added recall work after the original appointment was made, everything was done in a timely manner, and my car came back washed! Thanks John More

by PSPREDHEAD Verified Customer Verified Customer

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They were very friendly and helpful. , and always do a great job. Wish it was warmer out so I could of taken advantage of the free car wash. , and always do a great job. Wish it was warmer out so I could of taken advantage of the free car wash. More

by mapollnow Verified Customer Verified Customer

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Great dependable service on my ford raptor. Service advisor and technician were very helpful at letting me know everything wrong with my vehicle and getting all the work finished properly and q Service advisor and technician were very helpful at letting me know everything wrong with my vehicle and getting all the work finished properly and quickly! Will come back for my next service! More

by LEDRIX70 Verified Customer Verified Customer

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John was very friendly as always. I was however disappointed with a few things. When I called to schedule the service we discussed the repair to the sun visor and what I wanted done I was however disappointed with a few things. When I called to schedule the service we discussed the repair to the sun visor and what I wanted done if it couldn’t be fixed. John needed to be reminded of the need for t hi is items repair upon my arrival. Additionally, I scheduled an early appointment so I could get the car back at a reasonable time that day. Service was scheduled for 8:00am, and I had to call for an update when I hadn’t heard from anyone by 2:30 that afternoon. I was told it had just been finished, I asked what took so long and was told they needed to finish a car from the day before, prior to starting mine. This is a complete disrespect for my time, as that is exactly the reason I schedule an appointment, y the previous days delays are not my issue, but they turned out to be! I asked John what came if the visor and he was not knowledgeable about the situation and needed to consult with the technician; I waited another 45 minutes for a call back with an update. I had also requested an oil change which I realized after leaving had not been done…very disappointing, as I will now have to schedule ANOTHER appointment so this can be completed. John was also unfamiliar with financing options which was very disappointing as I’ve never had service performed on my car without an option being offered for payment. Apparently my Ford issued service card is no longer valid, but I was given limited assistance in arranging another option. Finally…I don’t know who’s in charge of the cashier window, but the woman that processed my credit card transaction, needs swift attention, correction, and possibly assistance finding a new career because she was AWFUL! She did not greet me, did not smile (in fact she glared at me which was very uncomfortable!), she NEVER thanked me, or said anything to me in fact. I just dropped $1,700. at your establishment and you can’t muster a “Thank You”? Now, I have no words, because that’s completely unacceptable! In stark contrast, my concierge ride was Awesome! I was delighted by Andres awesome personality and gift of conversation. More

by BECKERANNE77 Verified Customer Verified Customer

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Work was accomplished in a timely fashion, and explained well. I appreciated the ride home while the work was being done. This was a recall repair. well. I appreciated the ride home while the work was being done. This was a recall repair. More

by AGONRING Verified Customer Verified Customer

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John was very courteous and helpful in getting my car the maintenance needed and accommodating my work schedule with a complimentary rental! maintenance needed and accommodating my work schedule with a complimentary rental! More

by MTHORST4 Verified Customer Verified Customer

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