Johnathan Loughrie | Page 22

As a woman on my own I was wondering what experience I was going to have buying a new car. I have to say I was very pleased. Salesmen I worked with (Johnathan and Dylan) were knowledgeable about the pr was going to have buying a new car. I have to say I was very pleased. Salesmen I worked with (Johnathan and Dylan) were knowledgeable about the product and process. Up front on my first visit I told Johnathan I am not buying a car today and that I was doing research. I asked my questions and got answers with no pressure to buy that day. He gave me the time that I needed from him to help me make my decision. I came back another day and was assisted by Dylan. He answered my follow up questions and guided me through the buying process. Seth the finance guy is very knowledgeable with the paperwork aspect. Process was smooth and quick with no errors. Chuck installed the remote ignition the same day that i purchased the car. Very pleased - thank you! Overall, I am very satisfied with the service and the product! Thomas Subaru was recommended to me and I will be recommending them to others. Thanks guys! More

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Our experience was very good, and we were well pleased Our experience was very good, and we were well pleased with everyone we dealt with. Our 1st contact before going to the site was with Trevor B Our experience was very good, and we were well pleased with everyone we dealt with. Our 1st contact before going to the site was with Trevor Bradley, who told us things about the dealership that were helpful and positive. Upon arrival we sought out Johnathan Loughrie, and working with him was a very friendly & pleasant experience. He was even helpful after we bought the car, as we wanted to order a touch-up paint applicator. He was helpful & patient showing us features on the car, and especially how to use the blue tooth with our cell phone...otherwise we would never have figured it out on our own. Lastly we dealt with Brett Files on the paperwork side. He was very efficient & obviously knew his job well. Overall: it was a very good car buying experience. We love the car, think it was a fair deal, and were well treated by everyone at the dealership. Sincerely, Gary & Vicki Klavuhn More

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Jonathan was a stand-up salesman! We had a fantastic experience working with him when recently purchasing our Subaru! We visited twice and he was so patient with us while we were trying to decide on a experience working with him when recently purchasing our Subaru! We visited twice and he was so patient with us while we were trying to decide on a car. We tried out four different models and he knew the ins and outs of all the vehicles we test-drove. When we finally decided on the car we wanted, it wasn't on the lot, but Jonathan worked to find EXACTLY what we wanted and had the car for us in a matter of days! In addition, he helped us get a lower interest rate on our financing than our credit union gave to us, which saved us about $30 per month! He's a very personable guy and a pleasure to work with! I had a lot of anxiety about buying a new car, but he made the whole process so easy! I will recommend Thomas Subaru and Jonathan to anyone who will listen!!! More

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As soon as I got out of my car in the parking lot, I was greeted with a smile and a here to help attitude from everyone at the dealership. I test drove the car I liked and as soon as I said how much I had t greeted with a smile and a here to help attitude from everyone at the dealership. I test drove the car I liked and as soon as I said how much I had to spend. I was given a price below that. :) I had test drove other cars that day and other dealerships would have let me drive off the lot with a car I didn’t actually like. Jonathon wasn’t going to let me do that. He went above and beyond to find the car with everything that I wanted. He told me everything I would need and made it so easy to get the car. If I didn’t already know Seth his friendliness would have blown me away as well. Thomas Hyundai has an amazing team in Cumberland. I wouldn’t send anyone anywhere else. More

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It was unbelievable day, just had an appointment for my 2010 Outback Subaru for service that we regularly do. The next thing I knew, we were talking about trading our 2010 Outback for a 2013 Outback Subar 2010 Outback Subaru for service that we regularly do. The next thing I knew, we were talking about trading our 2010 Outback for a 2013 Outback Subaru. Johnathan located us a car and we are very happy with his service. More

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My wife Phyllis and I want to report what a great experience we had purchasing a Subaru Outback at Thomas Subaru in Cumberland, Maryland. Johnathan Loughrie was very helpful and knowledgeable, and T experience we had purchasing a Subaru Outback at Thomas Subaru in Cumberland, Maryland. Johnathan Loughrie was very helpful and knowledgeable, and Tonya Keister was very efficient in helping us fill out the paperwork. Johnathan explained what new makes of cars were available, allowed us to test drive different cars, and explained the different fnancial packages available. The purchase was pleasant and not stressful at all. I would recommend anyone to meet Jonathan and purchase a car at Thomas Subaru. Lance More

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During my visit at Thomas Hyundai Subaru I purchased a used vehicle, a 2013 dodge dart. The salesman I dealt with was Johnathan Loughrie. He was a great salesman and I had a great experience with him. He used vehicle, a 2013 dodge dart. The salesman I dealt with was Johnathan Loughrie. He was a great salesman and I had a great experience with him. He answered all of my questions I had and helped me in every way possible. I have given this rating today because Thomas Hyundai Subaru is a great dealership and you always get good service and customer satisfaction when your there. More

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I had been looking for a new car for 5 or 6 months, and yet couldn't really make up my mind. I couldn't decide what I wanted or even if I wanted to buy a new or used car, but Johnathan was very patient. yet couldn't really make up my mind. I couldn't decide what I wanted or even if I wanted to buy a new or used car, but Johnathan was very patient. Never pushy. He would call or email if something came into the dealership he thought might be of interest to me. He allowed me the time and space I needed. I finally decided on the 2014 Subaru Forester and couldn't be more pleased. It fits my needs completely and somehow Johnathan knew this even before I did. He was friendly, helpful, and courteous. I'm very happy with my experience! More

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Thomas made the purchase of my new car very easy and we got the best deal for our trade-ins. They were very helpful and I would definitely buy another vehicle from them. I took my time in making the decisi got the best deal for our trade-ins. They were very helpful and I would definitely buy another vehicle from them. I took my time in making the decision to purchase and they were very accommodating with my questions and tried to help me make the best decision for my purchase. The vehicle I wanted was not at their dealership and they went out of their way to make sure that I got exactly the vehicle that I wanted. More

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Johnathan was fabulous (other than a weird spelling of his name...). He was professional, pointed out all the extra goodies in the Elantra and made sure we had exactly what we needed. We go into a dealers his name...). He was professional, pointed out all the extra goodies in the Elantra and made sure we had exactly what we needed. We go into a dealership prepared to buy a specific car. We have already looked into the car and even have a specific VIN numbered car we want. Johnathan was great about it. He didn't push us to look more or try to get us to buy something more expensive. He understood that we knew what we wanted and what we were willing to spend. He was quick and efficient. He even made sure that we had an extra lesson on seat warmers, as we are old and would have gone for months without being aware of the item! We went in this last week to buy a used Hyundai Tucson that we saw on the website, but didn't deal with Johnathan, but the internet sales person. We didn't realize that we could have indeed dealt with J, but we thought we needed to deal with the other person, since it was an online find. Anyway, we would have rather dealt with Johnathan, but it was just a mistake on our part. We would always like to deal with such a professional and accomodating young man when we buy at Thomas. Speaking to other members of the team, it was obvious that Johnathan was good to work with as a team player as well as a customer. All his dealings with others was very easy and friendly - you could tell everyone enjoyed him. More

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