Johnathan Miller | Page 14

We went to get our pilot serviced and came home with a new car. Everyone at the dealership were wonderful new car. Everyone at the dealership were wonderful More

by GMCAMERON Verified Customer Verified Customer

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I highly recommend Johnathon Miller! ! He was very helpful took his time with me just a very pleasant person to work with with!! ! He was very helpful took his time with me just a very pleasant person to work with with!! More

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Virgie was helpful with my purchase of the Ridgeline. They did try to raise the price 2 to 3 thousand above what we had agreed upon when I put my deposit down on the truck. Thankfully I had a copy of the They did try to raise the price 2 to 3 thousand above what we had agreed upon when I put my deposit down on the truck. Thankfully I had a copy of the agreed upon price printout from when I made the deposit. After completing the sale the dealership then contacted me to tell me they had lost my original $1500 deposit for the truck. Not quite sure how that can happen but they did cover the "stop payment" fee that my bank charged me. Getting my accessories installed has been great. The Service Dept. has been wonderful! More

by lajeanwes Verified Customer Verified Customer

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Great everyone was very friendly and nice would come back again thanks a lot salesman was great again thanks a lot salesman was great More

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They do a very good job at making sure customers are satisfied with their purchase. satisfied with their purchase. More

by Ethan Verified Customer Verified Customer

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They were very nice and courteous. E we’re in and out in no time! no time! More

by jshewbert Verified Customer Verified Customer

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Johnathan was fantastic and fun to work with. We had a great overall experience! Everyone was patient with us in our decision making process. great overall experience! Everyone was patient with us in our decision making process. More

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Our sales people were helpful and knowledgeable. They made the purchase of our new vehicle easy and straightforward. made the purchase of our new vehicle easy and straightforward. More

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They pressured me into driving an hour away from my home to get the price I wanted on the car. I made it clear I did not want to waste my time or theirs. They agreed to my price of 38,000 dollars so I made to get the price I wanted on the car. I made it clear I did not want to waste my time or theirs. They agreed to my price of 38,000 dollars so I made the trip. I test drove car and agreed to buy the car. This was on a Sat. My bank was closed and I work long hours on my job. So I told them I would not be able to get back until the following Sat but gave them the information to send the purchase order to my bank. I did some paperwork while at the dealership and thought the deal was solid. As I walking out the door the gentleman that I did the test drive said technically he had to inform me that the car might not be there the following Sat. Then he winked at me and said”don’t worry Ms Yancey the car will be here” Mind you no one asked me to put any money down to hold the car. I would have done so. On that Monday I got a text from Hannah saying she had sent /faxedthe purchase order to my bank, Emory Alliance Credit Union. I confirmed that they had received it and they had contacted me. I am thinking this deal is done. I was to pick up the check Friday morning and take it to the dealership on Sat to get the car. I work 16 hour shifts at the hospital and the weekend was the only time I could make this happen. I told them that from the first visit.Hannah did contact me about possibly having the car delivered and getting the payment earlier in the week, but again I said no due to my work schedule. I was working 0630 am to 1130 pm on those days. I am still thinking the deal is solid because we have a purchase order. My bank had me electronically sign the paperwork on Thursday in plenty of time to pick up the check on Friday. However, Hannah called me Wednesday evening and said 2 more people were coming to look at the car on Thursday and she couldn’t promise the car would still be there. I was extremely upset because I felt like the dealership went back on the deal in a shady way at the last minute. If we didn’t have a purchase order I could have accepted that. Hannah said she would call me and let me know if they sold the car Thursday. She also asked me if I would consider doing business with the dealership in the future and I said NO after being treated this way. Hannah did not call me on Thursday to update on the status of the car. So I assumed it did not sell. On Friday morning I decided I had better call before picking up the check and driving an hour to the dealership. When I did she confirmed they sold the car on Thursday. They didn’t even have the decency to call and let me know as promised. This whole thing was a huge waste of my time. It could have been handled better. I think the Consumer Protection Agency should open a file on it. Horrible experience overall. More

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We had a great overall experience. Johnathan was great to work with. These guys are committed to customer service. work with. These guys are committed to customer service. More

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