Johnnie Richards | Page 25

The BEST and EASIEST experience I’ve been wanting this SQ5 for quite some time and we reached out to various dealerships. We experienced heavy pressure EXCEPT at Audi of Cary. Johnni I’ve been wanting this SQ5 for quite some time and we reached out to various dealerships. We experienced heavy pressure EXCEPT at Audi of Cary. Johnnie Richards was phenomenal in that he listened to our time table and we felt ZERO pressure and he delivered exactly what we wanted with no stress and no hassle! We are soooo happy with the quality customer service we received. Hugh was also extremely helpful and patient! More

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Beautiful Christmas present Love my new purchase. Mr. Richards listened to my desires in a purchase and he and the great team at audi Cary made it happen. Love my new purchase. Mr. Richards listened to my desires in a purchase and he and the great team at audi Cary made it happen. More

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Clean, friendly staff, eager to assist. August Jones was so eager to help we were standing around waiting for another staff member and was about to leave, He was not about to let us leave. He was not pushy, so eager to help we were standing around waiting for another staff member and was about to leave, He was not about to let us leave. He was not pushy, just a sweet young man. It was a pleasure working with him More

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Great Experience Johnnie Richards was excellent. He is knowledgeable, patient, friendly and most importantly “not a pushy sales guy”. Just a great experience worki Johnnie Richards was excellent. He is knowledgeable, patient, friendly and most importantly “not a pushy sales guy”. Just a great experience working with him on the purchase. I would recommend him and Audi of Cary for a vehicle purchase. More

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Comfortable I am 75, purchased many cars over the years, most recently driving BMWs, a Cadillac and Mercedes. This is my first Audi and will not be my last. It I am 75, purchased many cars over the years, most recently driving BMWs, a Cadillac and Mercedes. This is my first Audi and will not be my last. It excels in all categories. I met many of the staff during my time there but worked primarily with Johnnie Richards, Sales Representative. I had spoken with him by telephone the previous day sharing my needs in a vehicle. He was informed and I immediately felt comfortable speaking with him. When I arrived the following day, he had the SUV ready for our test drive. My Mercedes was taken for Appraisal while we were testing driving the Q5, Premium Plus, 2019. Once I drove the Q5, I was sold. The necessary paperwork was completed with Johnnie, Mr Hugh Bodenstine met with me to finalize the transaction. He too was knowledgeable and friendly and that was it. I drove to Pinehurst relaxed and enjoying my quite, smooth ride. More

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Johnnie is amazing! It was a pleasure working with Johnnie! He’s very friendly and extremely knowledgeable about the Audi product line. He’s definitely an asset to Audi It was a pleasure working with Johnnie! He’s very friendly and extremely knowledgeable about the Audi product line. He’s definitely an asset to Audi and I would highly recommend him! More

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Phenomenal Service, Guidance and Expertise! I visited the Cary Auto Dealership for yet ANOTHER service to my 2014 Audi Q7, which I purchased at Carmax less than 2 years ago. This time, the AC h I visited the Cary Auto Dealership for yet ANOTHER service to my 2014 Audi Q7, which I purchased at Carmax less than 2 years ago. This time, the AC had quit working on me. I had been driving around without air for nearly 2 weeks. I was fed up. My plan was to get the AC fixed and take it back to Carmax to see what they would give me for it and buy something else, but since I was already at the Audi dealership and have done business there for years, I decided to see what they could do for me first. I talked to the Sales Manager, Ed Vaughan, and explained what my predicament was and how I DID NOT want a car payment. I just wanted to trade the 2014 in and get something else that was equitable but newer that wouldn’t give me as much trouble as the Q7 I was driving. He said he understood and paired me up with Audi Brand Specialist, Johnnie Richards. Johnnie immediately pulled up three Q5s for me that he thought would work for me and we discussed each option. The first option seemed out of my price range so I immediately dismissed it. The other two seemed reasonable, so I entertained them as possibilities. We went outside to take a look at them. Neither of the two low-mileage Q5s in my price range turned out to be acceptable to me for different reasons, so we revisited the third that I had originally dismissed. This particular Audi had recently been significantly marked down in price, and Johnnie explained to me that with my trade-in, I’d be in a positive equity position if I purchased the vehicle. I never really thought about it that way. I was so busy worrying about having a car note that I wasn’t thinking about my equity position or the protection of a having a car warranty. I’m a Realtor, so I Drive for a living. I’m also a single mom, so I need reliable transportation. I was so happy Johnnie took the time to explain those points to me. To wrap up my day at Audi, Hugh Bodenstine, the Audi Business Manager, brought it all home by helping me make smart decisions on my add-ons. Believe it or not, those decisions are nearly as hard as choosing the vehicle itself because it requires you to “guess” about the future and then monetize. But what I really like and respect about Hugh (and everyone else at the Cary Audi Dealership) is he’s NOT a high-pressure salesman. He let me come to my own decision and allowed me the time I needed to make that decision. He answered my questions honestly and was very professional & Compassionate about my circumstances. All in all, it was the best car buying experience I have ever had! More

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Great friendly people. In and out quickly. Our salesman’s Johnnie was great. Super knowledgeable and friendly. Great place to buy a car. We were in and out quickly. Highly recommend Audi of Our salesman’s Johnnie was great. Super knowledgeable and friendly. Great place to buy a car. We were in and out quickly. Highly recommend Audi of Cary! More

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Excellent service Johnnie Richards was extremely helpful and patient as he explained all of the options on my Audi. The service staff was also extremely helpful especia Johnnie Richards was extremely helpful and patient as he explained all of the options on my Audi. The service staff was also extremely helpful especially Derek McCord. Audi Customer More

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Very Professional atmosphere! I called and inquired about a used Audi A5 that I ran across on the internet. Salesman Johnnie Richards answered the call and answered all the questio I called and inquired about a used Audi A5 that I ran across on the internet. Salesman Johnnie Richards answered the call and answered all the questions I had. We set a time (coming from out of town) for my wife and I to test drive the car and the next morning at the scheduled time, the car was out front and Johnnie was there with a pleasant and professional greeting. We drove the car and all my questions were answered. We financed and purchased the vehicle in a very timely manner and the entire experience was extremely positive. Thank you Johnnie Richards and Audi of Cary for providing us with a great experience and outstanding vehicle. More

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