Johnnie Richards | Page 27

SUPERB AUDI SERVICE EXPERIENCE KUDOS TO THE LEITH AUDI SIMONIZE SERVICE GROUP! WHEN THIS PROCESS WAS COMPLETED, MY AUDI Q5 LOOKED EVEN BETTER THAN WHEN I PURCHASED IT IN DECEMB KUDOS TO THE LEITH AUDI SIMONIZE SERVICE GROUP! WHEN THIS PROCESS WAS COMPLETED, MY AUDI Q5 LOOKED EVEN BETTER THAN WHEN I PURCHASED IT IN DECEMBER 2018 FROM AUDI SALES REPRESENTATIVE, JOHNNIE RICHARDS. ON MY BEHALF JOHNNIE COORDINATED SCHEDULING THIS PROCESS AND PROVIDING ME WITH A LOANER VEHICLE. FRANKLY, I COULD NOT BE MORE PLEASED WITH MY 2018 AUDI Q5, LEITH'S ENTIRE SERVICE DEPARTMENT, AND JOHNNIE RICHARDS. I LOOK FORWARD TO MY NEW 2020 AUDI Q5. SUSAN RAMMING More

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Customer Service I spent most of the day with Johnnie asking various questions about the Audi. He was very patient and extremely knowledgeable about the Audi vehicle. I spent most of the day with Johnnie asking various questions about the Audi. He was very patient and extremely knowledgeable about the Audi vehicle. He made me an offer that I couldn't resist. If you want a great vehicle and a deal Johnnie is the man. Hugh was very patient and knowledgeable as well with the financing. He walked me through a lot and made sure that I understood. More

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First time buyer (potentially) It was a great experience. Johnnie was professional, extremely knowledgeable and willing to answer my many questions.The test drive was informative. T It was a great experience. Johnnie was professional, extremely knowledgeable and willing to answer my many questions.The test drive was informative. The dealership was clean and had a great selection of models. More

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Assistance with cell phone pairing John, my sales associate was very effective in addressing my concerns. He actually offered suggestions that will no doubt enhance my experience with m John, my sales associate was very effective in addressing my concerns. He actually offered suggestions that will no doubt enhance my experience with my Q7. He should be considered a valuable asset to the dealership and brand! More

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Great service and quality product JR was fantastic and helped me with purchasing one xxxx of a vehicle. Hugh was great--entire staff is friendly and would highly recommend this place. JR was fantastic and helped me with purchasing one xxxx of a vehicle. Hugh was great--entire staff is friendly and would highly recommend this place. More

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Great experience JR took care of us. Always felt comfortable, and very helped. Ordered our car from factory and got it delivered. Looks amazing. Thanks for everything. JR took care of us. Always felt comfortable, and very helped. Ordered our car from factory and got it delivered. Looks amazing. Thanks for everything. More

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Excellent service and very positive car buying experience. Johnnie and Wes provided exceptional customer service throughout our search and purchase experience. Johnnie is a highly knowledgeable professional w Johnnie and Wes provided exceptional customer service throughout our search and purchase experience. Johnnie is a highly knowledgeable professional with outstanding discernment. The onsite vehicle inventory was critical in helping us decide; we were able to see what we wanted vs building it. Hugh has been extremely responsive in providing followup. More

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"Outstanding Experience with Audi Cary" This is our second Audi purchase but, our first from Audi Cary. We were recommended "Audi Brand Specialist", Johnnie Richards by the first Specialist This is our second Audi purchase but, our first from Audi Cary. We were recommended "Audi Brand Specialist", Johnnie Richards by the first Specialist we worked with on my original purchase. Our experience was great from the time we stepped on the parking lot and into the show room. All of the associates were very friendly and engaging. Once we connected with Johnnie we were off looking and test driving the type of vehicle my wife and I were interested in. Johnnie was very knowledgeable of the product and man can this guy drive. Once our vehicle was selected, the experience continued to build as the Business Manage Huge, took over. This guy worked extremely hard to meet us with the numbers we needed to secure our purchase. As we sum it up, our overall experience was excellent, never felt pressured and the guys answered every question we had, cannot beat that for service. Thank You, Dwayne More

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Great buying experience Excellent buyer experience. Johnnie is a super person who worked hard to find my car of choice. He provided regular updates of car delivery to the de Excellent buyer experience. Johnnie is a super person who worked hard to find my car of choice. He provided regular updates of car delivery to the dealership and ensured the prep staff gave top priority to having the car ready for me to take home. More

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Pleasant experience Overall experience was pleasant made purchasing my vehicle quick and satisfying will visit again for future purchase. Would highly recommend to my fri Overall experience was pleasant made purchasing my vehicle quick and satisfying will visit again for future purchase. Would highly recommend to my friends and family. More

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