Johnnie Taylor | Page 11

The reason I give them a three star is because my promised appointment was not set up. The final job was excellent, 3 days in. promised appointment was not set up. The final job was excellent, 3 days in. More

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Johnny Taylor was excellent. Five stars all the way. Everyone in Subaru Grapevine is very nice and committed to provide excellent customer service. Thank you! Everyone in Subaru Grapevine is very nice and committed to provide excellent customer service. Thank you! More

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I am very satisfied with the service I've received from Subaru of Grapevines service department as a whole. Johnny and the technicians that fixed my car have been great, very easy to work with and always m Subaru of Grapevines service department as a whole. Johnny and the technicians that fixed my car have been great, very easy to work with and always make sure to take great care of me and my 2015 Outback. This repair was a very difficult one to diagnose and took a lot of brainstorming but the service team at Subaru of Grapevine was great and communication from Johnny to me was absolutely superb. I look forward to a Subaru survey as I have PERFECT ratings across the board. More

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Five Star Subaru is truly a five star dealership. Their customer service is outstanding, always exceeding my expectations. I would rate it as the best Subaru dealer in the DFW metroplex. customer service is outstanding, always exceeding my expectations. I would rate it as the best Subaru dealer in the DFW metroplex. More

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I absolutly love Five Star Subaru. Clean, everyone is so nice and helpful. Always explains everything. Will not go anyplace else. I love this dealership nice and helpful. Always explains everything. Will not go anyplace else. I love this dealership More

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Five Star Subaru in Grapevine is consistently the best experience a human can expect. From the moment I arrive for service, I am met by people who want to solve whatever issue I may have and do the follow experience a human can expect. From the moment I arrive for service, I am met by people who want to solve whatever issue I may have and do the follow up so that I am a happy customer. Marcus Procter and his team are exceptional. More

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The best Subaru service department in America. The service manager Marcus is a professional AND he is a nice guy. His entire team is A+. I am picky. I sold cars. I am very critical. If you have a Suba service manager Marcus is a professional AND he is a nice guy. His entire team is A+. I am picky. I sold cars. I am very critical. If you have a Subaru in this area you should use this service department. More

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They were great to me and extremely kind and helpful. My car is great and I love my Five Star Subaru in Grapevine. I have had two Subarus and I bought the first one in Dallas and they lied to me so when Fiv car is great and I love my Five Star Subaru in Grapevine. I have had two Subarus and I bought the first one in Dallas and they lied to me so when Five Star opened up I bought my 2018 from them. They R Great. More

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Excellent service. Diagnosed the repair needed and performed even beyond what was needed. Provided a new car loaner which was very convenient. Car was washed and returned clean. performed even beyond what was needed. Provided a new car loaner which was very convenient. Car was washed and returned clean. More

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I never thought that waiting for auto maintenance wold be a pleasant experience. Everyone here is SO nice.The dealership itself is pleasant. Very clean a pleasant experience. Everyone here is SO nice.The dealership itself is pleasant. Very clean More

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