Johnnie Taylor | Page 12

Great maintenance advisors and skilled, knowledgeable mechanics. I prefer to do my own work, but when I can't it's always done right here. mechanics. I prefer to do my own work, but when I can't it's always done right here. More

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I enjoyed my experience, my sales rep John was awesome and financial advisor Brandon 😘 was awesome, I finally got my Mercedes!!! If you think you can’t get a car please check out these guys!!! and financial advisor Brandon 😘 was awesome, I finally got my Mercedes!!! If you think you can’t get a car please check out these guys!!! More

by markquwaler Verified Customer Verified Customer

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They are always so honest and caring. They get you in and out as fast as they can. Very caring and respectful of your time out as fast as they can. Very caring and respectful of your time More

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Superb service as always, even in this time of coronavirus lockdown Prompt and courteous service, coffee and snacks in waiting area, nothing less than usual. coronavirus lockdown Prompt and courteous service, coffee and snacks in waiting area, nothing less than usual. More

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Called in and was greeted and scheduled my time for my appointment. My crosstrek was ready when they said and my SUV was derailed cleaned. Will be back! appointment. My crosstrek was ready when they said and my SUV was derailed cleaned. Will be back! More

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Five Star Subaru in Grapevine routinely knocks it out of the park whenever I go for service there. I bought my current vehicle there and plan to but the next one there, too (although not this year). I’m ret the park whenever I go for service there. I bought my current vehicle there and plan to but the next one there, too (although not this year). I’m retired. When I worked and had a much larger income, I drove Audi A6’s. One thing I like was how their dealerships were run. My Subaru may be less expensive but thought wouldn’t know that based on the dealership experience. If you want safety, all-wheel drive on regular gas, good mileage and a great dealer experience, I recommend Five Star Subaru of Grapevine! More

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Had a warranty issue with my 2017 Legacy. John and Johnnie determined it was serious and could lead to engine damage if not corrected quickly. They worked me in 4 days earlier than the first open appo Johnnie determined it was serious and could lead to engine damage if not corrected quickly. They worked me in 4 days earlier than the first open appointment time, set me up with a loaner, and updated me daily as promised. Car was ready a day early, warranty covered everything. Drop off and pick up was smooth and took less than 30 minutes total. Everyone was courteous and professional. I'll be back. More

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Great service department, very helpful personnel. Always clean, plus a very well stocked snack bar. Very transparent with their pricing. Can’t see a reason not to go there. clean, plus a very well stocked snack bar. Very transparent with their pricing. Can’t see a reason not to go there. More

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Great service department. They were very professional and extremely helpful. I did not have a long wait period and they kept me informed all through the process of repair. Johnnie was excellent. extremely helpful. I did not have a long wait period and they kept me informed all through the process of repair. Johnnie was excellent. More

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Subaru of Grapevine’s Service Manager worked my car into his busy schedule and took the time to do extra maintenance. The service department has a comfortable waiting area and friendly employees. his busy schedule and took the time to do extra maintenance. The service department has a comfortable waiting area and friendly employees. More

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